The Pillar and Post Inn, Spa and Conference Centre (Niagara-on-the-Lake, Canada): See 472 Hotel Reviews and 105 Photos

Also Known As:: Pillar And Post; Pillar And Post Niagara; Pillar And Post Hotel; Pillar Post; The Pillar And Post Hotel; Inn Pillar Post; Pillar Post Niagara; Pillar Post Inn; Pillar Post Niagara Lake; Pillar & Post Hotel

Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada

Phone Number:

Region: Canada > Ontario > Niagara-on-the-Lake

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Romantic Hotels in Niagara-on-the-Lake

#4 Family Hotels in Niagara-on-the-Lake

#5 Business Hotels in Niagara-on-the-Lake

#7 Luxury Hotels in Niagara-on-the-Lake

Price range (per night): S$321 - 560

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Pillar and Post Inn, Spa and Conference Centre's original structure was built in the late 1890's as a canning factory, and since has been lovingly transformed into a charming country inn. With its relaxed elegance, modern amenities, indoor and outdoor pools, and exotic hot springs pool at 100 Fountain Spa, #1 spa in North America (Spas of America 2007-8), Pillar and Post is an ideal setting for a spa getaway, wedding, conference, or family vacation. ... more less

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472 reviews from our community

See which rooms travellers prefer - 116 traveller tips

Jacqueline R

Erin, Canada

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“romantic getaway”

Reviewed 17 May 2013 NEW

My husband & I stayed at the Pillar & Post last weekend. Check-in was a breeze with no waiting and once checked in we were called by our names at every reservation point ( restaurants). the room was very nice and well appointed although I found the bed was too soft for our liking. We had planned on partaking in... More

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Iamtravell

2 reviews

“Average for the price”

Reviewed 15 May 2013 NEW via mobile

I am a return customer to the P&P. However I found this stay 'average' for the price. Our room was freezing when we arrive and our fireplace was turned off meaning no pilot light. We called maintenance but that took some time. The pools were great and the spa was great. Food was average. Our dinner in the restaurant wasn't... More

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pattym_10

Toronto, Canada

2 helpful votes

“average, but fine”

Reviewed 14 May 2013

3 1/2 stars. This hotel is able to charge what the market will bear... in other words, the price is higher than the quality. We have stayed in nicer hotels for less in the height of the tourist season in Chicago, Boston, Vancouver, Toronto, New York, and many other destinations. However, if you accept that for some reason Niagara on... More

DonnaLH74

Contributor

16 reviews

3 hotel reviews

Reviews in 9 cities

“Don't do it! Choose a bed and breakfast!”

Reviewed 13 May 2013 via mobile

We planned a birthday and anniversary getaway. My partner chose a B&B and I insisted that Pillar and Post looked better. Well I could not have been more wrong! Room was obviously not cleaned. When a shelf slipped in bathroom sending glasses stored over flushing commode into the floor, I asked for it to be better cleaned. I did not... More

See 3 more reviews by DonnaLH74 for Niagara-on-the-Lake

Thank you for your review and comments. We aim to have the highest standards here at the Pillar and Post and we sincerely apologize that you were unable to fully enjoy your stay here. I am very pleased we were able to discuss the concerns you had and more importantly resolve them. We look forward to welcoming you back to... More

ThelmaLouiseS

London, Canada

1 review

“First Class Accommdations and Staff”

Reviewed 13 May 2013

I've been visiting the Pillar and Post since the 80's (yes I'm aging myself) and I have never been disappointed all of these years! The hotel is elegant and classy. The food is out of this world! And the staff are courteous and very helpful. I wouldn't be doing justice to the Pillar and Post if I didn't mention the... More

Thank you very much for your kind words and appreciation! We are thankful to have such a great team working with us who understand the importance of the little details for our loyal guests! We look forward to seeing you in the future, whether it is to stay with us or just to visit the spa! More

bernice t

Burlington, Canada

“our trip”

Reviewed 12 May 2013

excellent stay,service excellent,we liked the ground floor because of our small pet, walk out to park was very handy,we are going to return very soon,hope to get the same kind of room,room service excellent,food excellent, ample servings, thanks colin and Bernice taylor and wisper.

Sally B

Clarence, New York

“It Just Keeps Getting Better”

Reviewed 11 May 2013

This was mine and my husband's third trip to Pillar and Post in as many months. Each were over night get-a-ways and the each stay was better than the last! Their packages offer the best deals. We do any of the overnight and dinner packages. No matter which of the 3 hotels you stay at, you can eat dinner at... More

See 2 more reviews by Sally B for Niagara-on-the-Lake

Sally B has 1 more review of The Pillar and Post Inn, Spa and Conference Centre

“Couple's Retreat and Revive”

Reviewed 25 January 2013

Wow! Thank you very much for all your kind words. I am thrilled to see that you enjoyed and appreciated all of our little added touches. We are very thankful to have such a wonderful staff who truly care about our guests and their needs. We look forward to welcoming you back to the Pillar and Post! More

Canadianwanderlust

Canada

12 reviews

“Romantic fireplace and an evening turn down service”

Reviewed 7 May 2013

This was a return visit to the Pillar and Post and did not disappoint. We, originally, thought we'd have to stay upstairs due to our late booking, which was going to be problematic since we had our dog with us and I've just had knee replacement surgery in Feb., but when we arrived and asked for a downstairs room, they... More

See 3 more reviews by Canadianwanderlust for Niagara-on-the-Lake

TravellerK55

Oakville, Canada

11 helpful votes

“Best wedding ever”

We recently held a wedding at The Pillar and Post and it was an amazing experience! Many of our guests said it was the best wedding they've attended. The staff was extremely friendly, attentive and professional. The service was held in the Rose Garden, and the reception in the Upper Canada Hall. Everything was excellent. Many of our guests took... More

Thank you very much for your kind words! We are very happy to hear that you enjoyed and appreciated all of our little added touches for your wedding. We are very thankful to have such a wonderful staff who truly care about our guests and their needs. I will be sure to pass on your compliments to Sandra. Congratulations and... More

Canukvisitor

Ancaster, Canada

Reviews in 5 cities

6 helpful votes

“Wonderful experience”

We had a lovely large room which I would refer to as a suite as did our friends with a king bed, sofa and fireplace. There was a nightly turn-down service with a beautiful single rose placed on the bed. We enjoyed drinks in the bar/lounge followed by a lovely dinner in the diningroom. The breakfast buffet was out of... More

Thank you very much for your kind words. I am thrilled to hear that you enjoyed and appreciated all of our little added touches. We are very thankful to have such a wonderful staff who truly care about our guests and their needs. I will be sure to share your comments with our team and let them know how much... More

1-10 of 472 reviews

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The Pillar and Post Inn, Spa and Conference Centre, Niagara-on-the-Lake Reviews

The Pillar and Post Inn, Spa and Conference Centre

472 reviews from our community

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