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All 13 Niagara-on-the-Lake hotels »

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5
48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel amenities
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Last Call: $219 in May
The Pillar and Post Inn, Spa and Conference Centre
4.5 of 5 stars 254 Reviews
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254 reviews from our community

What travellers say about this hotel
  • Outdoor pool(7)
  • Hot springs(5)
  • Dining room(3)
  • Very nice(3)
Traveller rating
    147
    51
    23
    17
    16
Only show reviews for Family (33) | Couples (140) | Business (21)
Date Rating
Hamilton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 May 2012 NEW

Another great getaway at the Pillar and Post! The ambiance, atmosphere, the hotel staff makes you always feel so welcome and like you are the most important person. It's become a very special place to me and my hubby as well as our kids. The memories we have there - from the pool and spa, the room itself, the outstanding... More

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Oakville, Canada
Top Contributor
64 reviews 64 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2012

My husband and I stayed at the Pillar and Post Inn recently in May 2012 and enjoyed their spa facilities and upscale restaurant (Cannery) while there. The lobby is very lovely and even though it can be a bit confusing negotiating your way around all the hallways and doors leading to rooms spread out all over their property - the... More

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See 6 more reviews by KHarrington54 for Niagara-on-the-Lake
Canandaigua, New York
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Stay at this resort in the off season and the rates are reasonable. There is a complete spa experience; steam room, sauna, salt-water heated pool, whirlpool, outdoor hot springs pool and a variety of extra spa treatments. There are two restaurants within the property, one is a bistro and the other full dining. I would have appreciated better spa food... More

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See 6 more reviews by supercaloo9 for Niagara-on-the-Lake
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 8 May 2012

Each time I think of a relaxing spot, I think of Pillar and Post. In fact, I try get there at least 3 or 4 times per year (summer, winter ... whenever I can - it does not matter because the experience is great each and every time). The rooms could be a bit on the pricey side sometimes, but... More

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See 2 more reviews by lcatone for Niagara-on-the-Lake
New Jersey
Senior Contributor
31 reviews 31 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

We usually stay in B&Bs when we come to NOTL, but this time we decided to have a massage and wound up at the PIllar and Post. Making the reservation was easy, very helpful customer service, they even found a really good deal on the room for the weekend. No problems with check in on arrival, we were given a... More

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See 2 more reviews by chirish61 for Niagara-on-the-Lake
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
7 May 2012

Thank you so much for your candid and kind review. We are happy you found your room spacious and comfortable. We are also thank you for your kind comments about our spa facility. We are very proud of our spa operations. Thank you as well for your candid feedback about our gym. We will use all your comments in our... More

Rochester, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 April 2012

My husband and I took our eight year old son for a weekend getaway to Niaigara on the Lake this winter. We have stayed at the Pillar and Post a number of times but never with our child. Our room was quite large and had a comfortable sitting area and flat screen TV. Our bathroom was on the newer side... More

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Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 April 2012

We arrived around 4:00 - 4:30 walked forever to our room. No elevators, third floor and it seemed like miles down the hall. I like to walk, but dragging a suitcase along was a bit much....no offer to take our luggage to our room. We had a package for the weekend which included dinner and a spa treatment. We are... More

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Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
25 April 2012

Thank you for candid review of our property. Please be assured that we do offer full shuttle transportation from our property to other locations within Olde Town Niagara-On-The-Lake and I apologise that this service was not communicated to you upon arrival. It is truly a great and convenient service that we would like all our guests to be aware of.... More

Oakville, Canada
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

I really wanted to love this place but there were just a couple of things that made it miss the mark. If you want to stay somewhere really lovely try the Prince of Wales or Queens Landing instead. Niagara on the Lake is very beautiful and is perfect for a romantic weekend away. Good things: The location of the hotel... More

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Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

My husband and I were there for a conference for him so we didn't choose the Pillar and Post; however, it was delightful, comfortable, and the staff was quite accommodating. It's within walking distance of the wonderful shops and cute restaurants in the village and, what can I say, it's just very comfortable. There are little nooks and crannys that... More

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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

My family and I attended the Pillar and Post for Easter Brunch with much excitement. Upon arriving, the location and grounds looked impressive and naturally our culinary expectation was that it would be above average. To our disappointment, this was not the case. I'm not sure if it had to with the time we attended (2 pm reservation) however, it... More

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Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
25 April 2012

Thank you very much for your candid review of our Easter Brunch. We truly appreciate all reviews and we will certainly use your review as a tool to improve upon our Brunch for next year. Although our Easter brunch had postive feedback as well there is always room to grow and improve. It is candid reviews such as yours which... More

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Additional Information about The Pillar and Post Inn, Spa and Conference Centre

  • Pillar And Post
  • Pillar And Post Niagara
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  • Pillar Post Niagara
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  • Pillar & Post Hotel
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Price range (per night):* S$274 - 533

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The Pillar and Post Inn, Spa and Conference Centre
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