I rated room "1" as we didn't stay there we stayed at Harbour House and part of the package was dinner at the Charles Inn. The food is excellent no complaints on that end and the service also. My only issue is the wine as they only serve Ontario wine and I feel it is extremely over priced. I know... More

Had the opportunity to stay at the Charles Inn over Easter Weekend 2011 in the Daisy room. Charming room, excellent service and would recommend dinner here even if you aren't staying at the Inn. Some might find it a bit out of the way for walking to the main theatre for the Shaw - but it's really not. Hope to... More

As many of you know, there are a thousand B & B's at NOTL. For that quiet stay followed by the delicious morning breakfast and close conversation with fellow travelers, this is not the best place to go. To be sure, the "Library" is one of the cozier rooms we've stayed at at NOTL, but forget the morning continental breakfast,... More

We stayed at the Charles Inn while doing a wine tour. The service at the hotel was great. Everyone was very helpful. It has a great location beside a golf course - yet only a 2 minute walk to the centre of town. Restaurant was also fantastic. We will be back. More

We went to Niagara on the Lake for a one night get-away and had no reservations on arrival. We chose to walk around the town and see what there was to offer. The Charles Inn was the first place we went to and the only one we felt we needed to. The front desk personnel were so friendly and the... More

The Charles Inn was a wonderful getaway for our 35th wedding anniversary. The staff could not do enough for us. When we arrived we were shown to our room - the Newark, the room's amenities were more than we had expected. The entire staff could not have been more helpful with suggestions for things to do in NOTL, arrange a... More

We arrived late in the evening and were immediately and attentively taken to our suite. The room was clean and beautifully decorated - the bed was amazing and so comfortable! Breakfast was delicious and served in the main floor of the inn. Niagara on the Lake is a very romantic place to spend a weekend with your spouse! More

We stayed at the Chrales for our anniversary. Our room was the Verandah room. A great a room that has it's own verandah with a view of the gardens. The service is very friendly and professional. You ask and you shall receive from the friendly staff. We also had dinner in the restaurant attached. Food is very good and not... More

My husband and I stayed at the Charles Inn in early June for our wedding anniversary. We loved it – very charming. One has to remember that this house was built in 1832 so yes there are some imperfections, such as, the parlour doors hanging askew in the dining room but that just adds to its character and charm. We... More