This is by far the worst hotel i have ever stayed in. i travel a lot for business and this was horrible! The hotel itself is very run down, the smell is horrible, i checked in, had to carry my suitcase up 2 flights of stairs, to a "room with a balcony" what a joke! This my friends is not...
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Thank you for your response.
We are sorry that we were not able to meet your expectations during your stay out our hotel.
As we discussed while you were here, I have contacted hotwire for you to have your money refunded, will ensure that this does happen.
It is unfortunate that the odour in our rooms where not to your...
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