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All 62 Ottawa hotels »

Fairmont Chateau Laurier

4.0 of 5
1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Hotel amenities
Fairmont Chateau Laurier
Ranked #15 of 62 hotels in Ottawa
4.0 of 5 stars 445 Reviews
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445 reviews from our community

What travellers say about this hotel
  • Parliament building(11)
  • Byward Market(10)
  • Gold Floor(8)
  • Very nice(7)
  • Great location(6)
  • Rideau canal(6)
  • Room service(5)
  • Front desk staff(4)
  • Common area(3)
  • Not available(3)
Traveller rating
    188
    124
    66
    43
    24
Only show reviews for Family (63) | Couples (133) | Business (142)
Date Rating
Woodbridge, Virginia
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW

This is my first visit back to the Chateau Laurier in almost 8 years. It is by far the best location in Ottawa and a great historical property. My arrival was a disaster. Touchless door lock broken - it took almost 45 minutes for engineering to arrive after 3 housekeepers and 2 security personnel could not open it. Of course,... More

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See 2 more reviews by FiddlerDoyle for Ottawa
Montreal, Canada
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW

We were there for a friends wedding.....you cannot argue with the location or the pomp of this hotel which seeps in tradition. Honestly I could not find much wrong with the hotel, altough I know the bride and groom were a little disappointed with the closing hour as the hotel seemed very stuck on its way not to let guests... More

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Syracuse, New York
Contributor
17 reviews 17 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

The location of the hotel, is wonderful, right near everything. The employees, as always were beyond professional, helpful and friendly. You called the operator? they addressed you by name. The valet was a bit overwhelmed, with the volume coming in, there really should have been 2 or 3. we didnt wait long though, and he brought our bags right in.... More

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See 2 more reviews by SLBuckley for Ottawa
ontario
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW

We recently spent two nights at the Fairmont Chateau Laurier Hotel .The location is amazing ,right next door to the parliament buildings .We could walk anywhere close by ,to the market ,the canal or the parliament buildings . The service we recieved was nothing but perfect .Professionalism at its best . The hotel really is a beautifull sight inside and... More

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See 2 more reviews by lukinfirsun for Ottawa
Saskatchewan, Canada
Senior Contributor
40 reviews 40 reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 23 May 2012 NEW

The Chateau Laurier in Ottawa was site for my stay while n Ottawa on Sunday May 13th. The first thing I noticed is there was no doorman or bell person to help one with the luggage. Even when I walked into the lobby there were none present. At check-in the second incident occurred ,which again clearly shows poor policies and... More

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Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 May 2012

I'm always amazed by the Fairmont service quality. The Chateau Laurier was a wonderful getaway. Well worth the premium price. More

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 20 May 2012

We stayed her for two nights in September of 2010. The hotel is in a great location, close to the market, Rideau Centre, Parliament Buildings, and NAC. However, the rooms need some work. We found the rooms a little dated. When we got to our room there was a musky smell in the room, and when we looked around it... More

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Ontario
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 19 May 2012

Historical... yes... tired old furnishings... for the price, would hope for more than what I received. Staff was friendly. Not overly friendly and helpful but not stuck up and unhelpful either. Average average average... But for the price would you expect average? More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2012

Ottawa's signature hotel, the Chateau Laurier, is one hundred years old this year, and has linked its anniversary to that of the Titanic sinking because the entrepreneur who commissioned the building, Charles Melville Hays, died on the doomed ocean liner on his way back to Canada to attend the hotel's opening. The anniversary, and its Titanic link, were being observed... More

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See 2 more reviews by CSB3137 for Ottawa
Ontario
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 17 May 2012

This hotel is a classic. 100 years old this year. It is close to Parliament, the National Gallery and the Byward Market to name a few. You can rent a bike and tour the many bike paths. The rooms are smaller than you would expect for a modern hotel which is the compromise you make for historic nature of the... More

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See 2 more reviews by bjr777 for Ottawa

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Additional Information about Fairmont Chateau Laurier

  • Fairmont Hotel Ottawa
  • Fairmont Hotel Chateau Laurier
  • Fairmont Ottawa
  • Ottawa Fairmont
Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Price range (per night):* S$255 - 489

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