Booked this hotel using free night certificate with the wife for Friday 4 May 12. Checked in was excellent-given a King size bed in a handicap room which had lots of space and facing inside courtyard-very quiet. Checked out-not so good with the attitude girl. She needs re-training on customer service skills. Hotel close to everything-bars, clubs, pubs, restaurants and... More

As a frequent visitor to Ottawa for business, I decided to switch to the Courtyard in Byward market for my vacation to see the tulip festival. Why, you ask? It's located in the heart of Byward market the most happening area in Ottawa. You're literally steps away from restaurants. Checking in was simple, and I opted to park in the... More

Clean but very small rooms, Rude & unhelpful staff, don't come here if you want a good night sleep. More

I am appalled and perplexed!! 1 year ago, I made a reservation to stay a few nights at the Marriot Courtyard as I was travelling on Federal gov't business. I called in the afternoon before arriving to say that I will be really late arriving and likely around 3pm in the morning and to hold my room, as a previous... More

We had a wonderful stay at the hotel. Very helpful staff especially Steven who gave great advice for places to eat and directions each day. This is great central location close to all the tourist places and places to eat I have never seen so many restaurants in one area. I would highly recommend this hotel. The pool was also... More

The side of the building says remodeled, but it still is somewhat outdated. The rooms were OK, but the bed was not the most comfortable and there was not a blanket on it. Found one in the closet. The most disappointing item was their wireless service was only 802.11 b protocol, not even g or n (as is now expected).... More

My husband and I stayed at this hotel while visiting my daughter who lives in Ottawa. We chose it because it is located right down the road from her but when we arrived we realized it was right in the Byward Market district which was a big plus! We were able to park our car and venture out to explore... More

I visited Ottawa for a two-day business trip and this hotel was recommended by a colleague. I don't know how old the hotel is ('70s?), but it sure felt old -- long dank hallways, carpet with the too-worn wrinkles in it, a big squeaky spot in the floor near my room's door, thinnest blanket I've had in a while, and... More

The hotel is good as a whole. The location is the best point. The breakfast at the worst point. Not for the variety or quality. It is served by a outsourced coffee shop. The attendants of the coffee shop has a great hurry. There is no menu and try to choose in the sign behind the counter, they begin to... More