I choose this hotel for my repeat trips because of its location. This hotel is in a really good location for restaurant selection. What you need to ask is not only "What restaurant do you recommend in the area", but mostly "What type of food do I feel like having tonight?". Staff is very friendly and can direct you to... More

The room was very spacious and comfortable, The location was so convenient to the Parliament Buildings, the National Gallery and the Byward Market. The service was excellent. Friendly staff, sparkling clean room. This will be my go to hotel in Ottawa from now on.

The staff and the facilities were just perfict. The staff were helpful and very friendy. The bed was very comfortable and the room was well kept and presented. We had the breakfast in the morning just beside the lobby and it was reasonably priced and very filling. It was so easy getting around because your right in the middle of... More

front desk staff "Michele" went above and beyond there duties, we have never encountered such caring and informative personel. the hotel was under repairs at the time but didn't interfere with our stay. the room was excellent and quiet. the location was excellent for our walk to parliament hill and to byward market as well as sparks st. We had... More

This hotel was excellent in every way! My husband and I arrived at about 11 am, not expecting to be able to check in but just hoping to park the car. Instead, we were welcomed and given a key to our room! The location is perfect-walking distance to almost everything we wanted to see in the city. Once we parked... More

Special mention shoudl go to the staff at this hotel who were above par with the front desk being notably friendlier than their peers at the downtown Marriott. The hotel also offered welcome extras like cookies and popcorn in the lobby during certain times of day. This hotel is located in an ideal location for touring Ottawa. It is within... More

I think that most reviewers have been "blinded" by this hotel's fantastic location in the Byward Market. First of all, the renovations are NOT complete. The unfortunate lighting and yellow wallpaper in the hallways combine for an (almost) institutional effect. Things are much better in the rooms, however, as the red wallpaper on the walls behind the deep cherry red... More

It did not happen by design...my best friend cancelled out on me due to sickness. I arrived in Ottawa on March 2nd to visit with my daughter and thought that I had a place to stay. When my plans changed, I went to visit "old friends." What a special treat. The reservation staff was very accommodating. The check in process... More

We stayed while we were in town for a sporting event and each time we come, we find ourselves coming downtown for shopping and eating. The location is in the middle of all shops and restaurants. Underground parking kept te vehice safe. Rooms were clean and staff were excellent. My wife, my 9yr old and I enjoyed the large pool... More