We arrived to have the valet ready at the door to assist us with our luggage and take our car. Prompt service at the front desk quickly netted us our room on the third floor, and our complimentary glasses of sparkling wine. We found the room to be larger than expected and nicely furnished. The view was lacking, but we... More

I stayed in this hotel last week for 6 nights. I needed to visit Ottawa from NYC to sort out my US visa and I booked the hotel as part of a package from Expedia that included 3 nights + flight (arrived very late Tuesday night, departed Monday morning). The cost of that was $1,100 USD. I ended up staying... More

We've stayed in a boutique hotel before and this was less than we expected. Although, the staff were friendly, the hotel needs a bit of upgrading and a bit more TLC to bring it up to boutique standards. The best part was it is in walking distance to Byward Market - great restaurants - would not eat in the hotel... More

It was a nice room. The bed was comfy. The amenities nice and modern. The window view was of the building next door - about 12' away. The biggest problem was noise. There was a squeel in the pipes from someone else taking a shower somewhere in the hotel that started at 6:30 am. There was also someone staying next... More

I had heard about this hotel over the years and was looking forward to staying at it. Overall, the staff was very friendly and helpful, the location is great, and they gave me a big room with a great view. I really liked all the little boutique touches from the large shower head to the drop down blackout blinds. The... More

Pros: The hotel is gorgeous. Rooms are beautiful (small but who cares). Bathrooms were nice. Bed was comfy. Cons: Thin walls. I had the WORST sleep of my life here. We had a room with a connecting door. We could hear everything that was going on in the room next door. And by everything, I mean their music, conversation, and... More

Great location just two blocks from Parliament Hill, the Rideau Canal and a short walk from the Byward Market. Clean and comfortable and we were welcomed by friendly staff and a glass of sparkling wine. Love that it's a small hotel, not a commercial chain but equally as equipped with all the amenities one needs and the housekeeping, valet and... More

Conveniently located in the heart of downtown Ottawa, walking distance from the Parliament, restaurants and services. A courteous and professional welcome at the reception. The elevator was very slow. The room, a bit small was clean as well as the bathroom. The bed is very good and the room very quiet in this side of the building. Very satisfied overall... More

Very happy with this hotel...business trip, so do not need frills, just a clean, comfortable room.....booked ARC on hotwire and it definitely fits the bill.... Details: Lobby is contemporary, fella at the front desk is very cheerful and efficeintly completes check in, room is tastefully decorated and though the space is smallish, it is a very usable space....Air con works... More