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All 62 Ottawa hotels »

The Westin Ottawa

4.0 of 5
11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Hotel amenities
The Westin Ottawa
Ranked #6 of 62 hotels in Ottawa
4.0 of 5 stars 525 Reviews
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525 reviews from our community

What travellers say about this hotel
  • Rideau Centre(25)
  • Byward Market(23)
  • Parliament building(15)
  • Rideau canal(14)
  • Great location(13)
  • Very nice(13)
  • Room service(9)
  • Hot tub(7)
  • Internet access(7)
  • Friendly and helpful(7)
Traveller rating
    264
    148
    65
    36
    12
Only show reviews for Family (102) | Couples (132) | Business (185)
Date Rating
New York City, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 28 May 2012 NEW

This is our fourth visit to the Westin, Ottawa and overall the experience has remained very good. The facility is showing a bit of wear - there's peeling paint in the bathroom, escalators not working, and because of it being a busy weekend, a bit noisier than I remember. However, the service and staff remain top notch and who can... More

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See 2 more reviews by Frank J for Ottawa
Kitchener, Canada
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

This hotel was conveniently located within walking distance of Parliament, the Market district, and the bridge to the Museum of Civilization. Rooms are clean and spacious. The fitness room smelled of chlorine, though, due to proximity to pool. Breakfast is very expensive. More

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Toronto
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

This hotel is supposed to be one of the premier business hotels in Ottawa so why o why do they charge for internet access. I dont want the TV, I need the internet. In every other respect it is OK - clean, helpful staff etc - however this one critical failure is a critical failure. More

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Cobourg, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

This hotel is outstanding in customer service and a very friendly and helpful staff. We were guests there May holiday weekend and while there had car trouble and found that there were no service centre parts stores open over the weekend. The PR lady called around found and outlet in Gatineau P.Q, arranged for the hotel valet to drive me... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

The Westin Ottawa is a wonderful hotel, from the first step into their doors until the last. The staff was extremely helpful, friendly and hospitable. We stayed in room 2211; the deluxe room, perfect view of the canal and the Parliament building. Other than the fact that the room was clean and the beds were comfortable, there are a few... More

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Roanoke, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2012
1
person found this review helpful

This was the first time in a while that my family had stayed in a Westin Resort. Although the valet staff were not as friendly as they might should have been (very stuck up), the rest of the staff were friendly and helpful. The lobby was clean, the room was great -- very clean, HD television channels, extremely nice bathroom,... More

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See 2 more reviews by Travis A for Ottawa
Canmore
Senior Contributor
25 reviews 25 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 May 2012

Stayed here for a few days for a conference last week and overall the hotel was really good. The room was clean and modern, and well maintained by the housekeeping staff each day. The bed was comfortable and the bathroom was spacious. Service from hotel staff was generally friendly and helpful. The hotel is really well located and easy walking... More

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Ottawa, Canada
Top Contributor
51 reviews 51 reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 17 May 2012

Great hotel, right by the Rideau canal and other attractions. The rooms were spacious, and we visited when they were newly renovated, which was great. The restaurant is sublime, (I would recommend the gnocchi). Our room was very nice and clean and we had a comfortable stay. More

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See 3 more reviews by Anna v for Ottawa
Vancouver, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 15 May 2012

I want to explain my review in point form as its easy to read and judge if this hotel will meet your needs: PROS - >Location (<5 mins) - Rideau Centre, Ottawa Convention Centre, Subway, Mcdonalds, Food Court, (10 mins) - Parliament, Byward Market >Friendly really friendly staff. Was greet by telephone as Mr. Smith every time. >Clean rooms >Beautiful... More

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See 2 more reviews by Parm D for Ottawa
Michigan
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 13 May 2012

On the plus side, this hotel is perfectly situated between the Parliament and the Byward Market area. It's an easy walk to all the major attractions of Ottawa. The rooms are very clean, updated, and comfortable. I stayed solo in this hotel while visiting the city with family members who stayed at another hotel across the street. My room faced... More

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See 4 more reviews by grsurfer for Ottawa

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Additional Information about The Westin Ottawa

  • Westin Ottawa
  • Westin Hotel Ottawa
  • Ottawa Westin
Address: 11 Colonel By Drive, Ottawa, Ontario K1N 9H4, Canada
Price range (per night):* S$297 - 596

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The Westin Ottawa
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