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Hotel Indigo

3.5 of 5
123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
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Hotel Indigo
Ranked #14 of 62 hotels in Ottawa
4.0 of 5 stars 280 Reviews
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280 reviews from our community

What travellers say about this hotel
  • Great location(12)
  • Byward Market(11)
  • Parliament building(10)
  • Parking garage(8)
  • Very clean(8)
  • Front desk staff(7)
  • Hardwood floors(6)
  • Room service(5)
  • Would definitely stay(5)
  • Not sure(5)
Traveller rating
    102
    119
    40
    13
    6
Only show reviews for Family (46) | Couples (113) | Business (75)
Date Rating
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

I was really pleased with my stay at the Indigo. The hotel itself is very pleasant--bright and airy. The front desk staff were always friendly and helpful, without exception. The room was very nice and the cleaning staff did a great job. No view to speak of--just another building, but that often happens. My only complaint would be the Phi... More

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Montreal
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 25 May 2012 NEW
2
people found this review helpful

Whenever I visit Ottawa I stay at the Hotel Indigo, largely because it is a relatively stylish hotel for a reasonable price. Ottawa really lacks in the department of nice boutique hotels so this might be the closest you can get for under 250$ a night. Every time I've visited, the service was been really friendly and accommodating. That's perhaps... More

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Toronto
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

We stayed for two nights over the Victoria Day long weekend. The hotel is fine for what it is, but perhaps not for what the hotel (and some reviewers here) represent it as being. That is to say, the hotel is not a "sophisticated boutique hotel" (as the website states), but really just a smaller-scale Best Western. The hotel received... More

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Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 21 May 2012

The room was comfy and the location is great; easy to walk to just about everything. The cafe is okay, but the bar closed early on Saturday night (10ish). We stayed three nights and the room was not cleaned at all either of the first two days. We had to loudly complain (at the end of the day both times... More

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See 2 more reviews by rebelDi for Ottawa
Mount Forest
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

Hotel Indigo appealed ro us on the "boutique hotel" hype and was a hufe ler down. It was horrendus to park, a route march through another hotel , up elevators across lobbies down esclators - with luggage a real thrill. Our room as dirty, we called room service to get something that looked like blood splatter off the shears and... More

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Regina, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

I liked just about everything about this place - it has a great location, the room was a good size, bed was comfortable and service was good. I particularly liked that the floor was not carpeted. I plan to go back for sure. More

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See 2 more reviews by pimmingswool for Ottawa
Toronto, Canada
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Hotel Indigo is right in the center of it all - very close to the market and other downtown attractions. The hotel itself is in good shape. Everything is clean and well maintained. The rooms are spacious and have a boutique feeling to them. The staff seemed pleasant as well. We stayed for two nights and would definitely return. More

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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

Awesome downtown location for business or pleasure, excellent customer service and great rooms! More

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Guelph, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

Great hotel!! great customer service , friendly front desk, great looking rooms! We stayed for 2 nights and thoroughly enjoyed our stay! The hotel met and exceeded our expectations! would definitely stay here again! More

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Altea, Spain
Senior Contributor
41 reviews 41 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 12 May 2012
2
people found this review helpful

This hotel is perfectly located near all the tourist attractions. The rooms are nice decorated but lack big windows, so it's a little dark inside. I don't like the fact that there is bad wifi reception in the rooms. Internet is free but they should also make its available inroom. More

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Additional Information about Hotel Indigo

  • Ottawa Hotel Indigo
Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Price range (per night):* S$186 - 336

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