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Delta Sault Ste Marie Waterfront Hotel and Conference Centre, Sault Ste. Marie Reviews

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Delta Sault Ste Marie Waterfront Hotel and Conference Centre

3.0 of 5
208 St. Mary's Drive, Sault Ste. Marie, Ontario P6A 5V4, Canada (Formerly Holiday Inn Sault Ste. Marie - Waterfront)
Hotel amenities
Delta Sault Ste Marie Waterfront Hotel and Conference Centre
49 traveller photos
Ranked #6 of 20 hotels in Sault Ste. Marie
4.5 of 5 stars 99 Reviews
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99 reviews from our community

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Traveller rating
    44
    43
    11
    1
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Date Rating
Fort erie on
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Best stay ever anywhere”
5 of 5 stars Reviewed 7 May 2013

Stayed at the hotel in April 10t to the 12th The hotel shuttle was on time to the airport and from. the room was perfect and comfortable to my pleasure the food and the service was second to none. I will stay at this beautiful hotel on my next trip for sure

Was this review helpful? Yes
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
9 May 2013

Dear Valued Guest, Thank you for your recent business and for taking the time to share your recent experience at our location. We will share your feedback with all of our team members and ensure our team is recognized for a job well done! We look forward to the opportunity to welcome you back to our fine community in the... More

NORTH BAY
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Delta comes through...as always”
5 of 5 stars Reviewed 30 April 2013

Lindsey ensured that our check in was quick and efficient and was most helpful. The room was clean and we'll appointed. Delta Privilege is a must and makes your stay a little more pleasant with rapid check in and check out.

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Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
1 May 2013

Dear Valued Guest, We sincerely appreciate that you took the time to share your experience on tripadvisor. We are very thankful to be receiving your 5 star review. Lindsey and the rest of the team have been made aware of this great feedback. Thank you for your recent business. We look forward to welcoming you back to Sault Ste. Marie... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Worth it!”
5 of 5 stars Reviewed 23 April 2013 via mobile

As two young travelers moving across Canada, the Delta wasn't necessarily within our price range, but it was well worth it compared with other places we've stayed. Nice, comfortable room, radiant floor heating in bathroom, great breakfast and service in the restaurant. Shout out to Rob C. who served us! Would absolutely stay here in the future, well recommended.

Was this review helpful? Yes
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
25 April 2013

Dear Valued Guests, Thank you for choosing our location when travelling through Sault Ste. Marie. We appreciate your business and the feedback you have provided on tripadvisor. We will share your feedback with our entire team. We look forward to welcoming you back to Sault Ste. Marie in the future. Sincerely, Kelly Walker, FOM More

canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Awesome spot”
5 of 5 stars Reviewed 29 March 2013

We did a trip from London Ont to Edmonton, second stay on the road. Delightful reception and things only got better. We had a little problem with the first room we were given (painters forgot to remove tool cart), one call to the front desk and they went over the top to make us happy, not that we were perturbed... More

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Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
1 April 2013

Dear Valued Guest, Thank you for choosing the Delta Sault Ste. Marie Waterfront during your recent visit to Sault Ste. Marie. We appreciate your business and feedback. We will be sure to pass along your comments to our entire team and recognize them for a job well done. Sincerely, Kelly Walker, Front Office Manager More

London, Canada
Top Contributor
107 reviews 107 reviews
87 hotel reviews
Reviews in 57 cities Reviews in 57 cities
782 helpful votes 782 helpful votes
“Still The ONLY Place to Stay in SSM”
4 of 5 stars Reviewed 23 March 2013

We stayed here two nights during a brutal March winter storm, once again being checked in by the very lovely and professional Rebecca. This time we were given a room on the ground floor. At first I was disappointed, assuming we would not have much of a view, but we were very pleasantly surprised to discover that our room directly... More

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Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
25 March 2013

Dear Valued Guest, Thank you for choosing to stay at the Delta Sault Ste. Marie Waterfront during your recent visit to our community. We thank you for providing your feedback and for sharing your experience via Trip Advisor. We are committed to providing the highest level of service and will ensure Rebecca and our Chef are recognized for their efforts.... More

Ontario's Near North, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“another great stay”
5 of 5 stars Reviewed 9 March 2013

just got back from the sault so will once again do a review. We always stay at the Delta, and once again we were not disappointed. Check in was great, nice and quick. It seems every time we come here Lindsay is working, and Lindsay is awesome. The Delta should be very happy that they have her. The room we... More

Was this review helpful? Yes
See 2 more reviews by sallieeeeee for Sault Ste. Marie
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
19 March 2013

Dear Valued Guest, Thank you so much for your continued business and for taking the time to provide your feedback once again! We truly appreciate you!!! We are pleased to read of your experience and will ensure both Lindsey (front desk) and Tanya(housekeeping) are recognized for their continued efforts! They're passionate about their work here at Delta Sault Ste. Marie... More

Sheguiandah, ON
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Sweet stay”
5 of 5 stars Reviewed 7 March 2013

Sweet stay for our ski get away weekend, yummy breakfast buffet, quiet. One elevator out of order past 8th floor. But able to use service elevator which was in close proximity, so no real delay. Front desk staff/all staff were friendly/helpful/fast.

Was this review helpful? Yes
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
8 March 2013

Dear Valued Guest, Thank you for your recent business and for taking the time to provide your feedback on Tripadvisor. We are thrilled to hear that you enjoyed your overall experience from check-in to check-out including the dining room. We will ensure the team is recogized for a job well done! We are amidst an elevator upgrade and you are... More

Thunder Bay, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“super friendly people”
5 of 5 stars Reviewed 16 February 2013

Hi, I stayed at your hotel this past week for three nights and your front desk staff were great! Erin helped me figure out where I was going and gave me directions and on the last day (I forget her name!) also really helped! Your dining room staff are very professional too, sometimes in smaller places dining staff get a... More

Was this review helpful? Yes
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
19 February 2013

Dear Valued Guest, Thank you for very much for choosing to stay with us during your recent visit to Sault Ste. Marie. We value your business and feedback and sincerely appreciate that you took the time to provide your feedback via tripadvisor. We will share your feedback with our Team and recognize them for a job well done! Once again,... More

Thunder Bay, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Hotel rooms need cleaning”
3 of 5 stars Reviewed 23 January 2013

I was disappointed with the rooms and how they were cleaned. Sinks were dirty with scum all around and bathtub had rust stains all around the drain. This hotel is overpriced and needs some up keep! The comforter was stained on the bed& the bed was worn out. Considering this hotel has undergone renos they need to keep up as... More

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See 2 more reviews by Tiffany025 for Sault Ste. Marie
Kelly W, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
25 January 2013

Dear Valued Guest, I would like to take this opportunity to thank you for your valuable feedback and apologize for our extreme oversights both in cleanliness and upkeep. It is important for us to let you know that this level of housekeeping and maintenance service is not standard for our location. We are committed to making this right and reassure... More

Edmonton, Canada
Senior Contributor
41 reviews 41 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Wow - what a change!”
4 of 5 stars Reviewed 22 December 2012

I used to frequent this hotel as a teen for dinner, New Years parties or hockey tournaments. The old Holiday Inn was run down. Delta completely changed this place around to offer a very modern, stylish hotel worthy of its location. From the moment you walk in, you think - WHOA ... modern! Friendly front desk staff, beautiful room renovations... More

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See 5 more reviews by BodumBiscuits for Sault Ste. Marie
Kelly W, Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review
10 January 2013

Dear Valued Guest, Thank you for choosing our hotel as your home away from home during your recent visit to Sault Ste. Marie. We pride ourselves in creating the ultimate guest experience and it appears through your feedback that we did just that. We are glad to see that you appreciate our new look and the service we provide. We... More

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Additional Information about Delta Sault Ste Marie Waterfront Hotel and Conference Centre

Also Known As:
Holiday Inn Sault Ste Marie
Holiday Inn Sault Ste. Marie
Sault Ste. Marie Holiday Inn
Holiday Inn Waterfront
Address: 208 St. Mary's Drive, Sault Ste. Marie, Ontario P6A 5V4, Canada (Formerly Holiday Inn Sault Ste. Marie - Waterfront)
Region: Canada > Ontario > Sault Ste. Marie
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Sault Ste. Marie
#7 Business Hotels in Sault Ste. Marie
Price range (per night): S$179 - 241
Hotel Class:3 star (3*)
Reservation Options:
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Delta Sault Ste Marie Waterfront Hotel and Conference Centre
208 St. Mary's Drive
Sault Ste. Marie, Ontario P6A 5V4
Canada
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