I booked a room online but when I got in the hotel, whole buildings' under renovation. Would be nice to notify everyone about this online. Initially put in a room that's extremely hot. I tried to turn the A/C on but there's no A/C cause they shut down the furnace due to renovations. Front desk lady is very helpful offered...
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Thank you for your feedback. Although the Days Inn Sault Ste Marie reservations website does state that we are currently undergoing renovations, I’d like to take this opportunity to apologize that you weren’t specifically notified about the renovations prior to your arrival. I am glad that you found our front desk staff helpful and that you were upgraded to one...
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We arrived in Sault Ste. Marie very late in the evening and just wanted a place to crash for the night. We got a reduced rate because of the renovations going on, which was fine by me! We just wanted to sleep and then carry on our road-trip. The hotel was definitely a construction zone so I can't really say...
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Thank you for taking the time to write this review. I’m glad we were able to provide you with a comfortable place to rest at a suitable rate. I hope that you had a successful road trip and that you will stay with us again the next time you are passing through.
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According to their site, this was supposed to be a nice place. HOWEVER, THERE WAS
NO MENTION OF REMODELING!! When we asked about the pool facilities, no spa, no exercise facility we were told not available because of remodeling. The rooms have not been updated since built from the looks of them. There is peeling wallpaper in the hallways. Walls...
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Thank you for your review. I’m very sorry to hear about your experience at our hotel. I apologize that you weren’t told about our renovations prior to your arrival and that you weren’t satisfied with your room. The improvements we are currently making to our property will rectify the concerns you have expressed. Freshly remodeled rooms are being made available...
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We often stay at the Days Inn in Sault Ste. Marie because of it's central location.
This time, we did not have so good of an experience.
I emailed the hotel several times, and received no response. I called and the reservations agent was very short with me, as if I was bothering her.
I ended up making my reservation...
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I’d like to thank you for taking the time to share your experience although I regret that it was not a better one. Providing an exceptional experience for our loyal guests is our top priority and I am very sorry that you did not find this stay satisfactory. I assure you that the renovations we are currently undergoing will be...
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Not even good for one night. This hotel was over-priced, in need of remodeling, noisy. NO internet (ack), poor customer service. I will not return here.
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Thank you for your valued feedback. You will pleased to know that we have begun making improvements to our hotel that address the issues you have raised.
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hi all, reviewing the Days Inn in Sault Ste Marie Ontario. Went back to the sault to see my mom, as she had moved out of her house i needed a place to stay, so i used priceline and got a good deal @ $79 a night for 4 nights. i guess you get what you pay for, and at...
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Thank you for taking the time to write this review. Feedback from our guests allows us to provide superior products and service. The mattress covers that you refer to are not meant to protect our investment, they are meant to protect our guests. We will however take your review into consideration and seek out a supplier that offers a more...
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What seems to be an older hotel in need of up-dating. When we first arrived at the room, our card wouldn't unlock the door. With that resolved, the door would not lock when closed. A nice sized room but no micro-wave and the bathroom lacked counter space except for a shelf about 6"x12". Free breakfast was quite ordinary compared to...
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I chose this hotel due to its convenient location and affordable price but was pleasantly surprised by what they had to offer. I found the internet connection excellent and the the service of the front desk staff was exceptional (knowledgable and accomodating). The following morning I was again pleasantly surprised by the free breakfast and the courtesy breakfast area lady.
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I’m pleased to hear that you enjoyed your stay with us. Thank you for the complimentary comments about our staff. We always aim to provide the highest level of customer service possible and it is wonderful to hear that we were able to exceed your expectations. We look forward to welcoming you back!
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As detailed by others, this hotel is dirty and outdated. No drinking fountain is available (you will be told that tap water is safe to drink). You will be also annoyed by very unresponsive (perhaps poorly trained) staffs:
e.g.) I requested a switch from one queen-bed to two twin-beds and found that my hot-wired.com reservation is not good for the...
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The guest booked their reservation on line, booking 1 bed instead of 2 beds. There is no option to change rate or room type with some online reservations. The hotel was very busy as most hotels are in the middle of the summer but hotel staff did everything we could to help the guest. The hotel was going to put...
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Stayed at this hotel because of the convenient location downtown .. unfortunately found out that this was its only redeeming quality. The service and staff were horrible, the room dirty, there was no heat even though the temperature outside was a cool 10 degrees ,, it was the worst hotel experience we have ever had in many years of travelling.
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38 Reviews
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