I am just about to check out of the Comfort Suites and Conference Centre in Sault Ste Marie. Stayed here for the night. Very impressed by the hotel and my suite - spacious, tastefully decorated, clean lines. The little details impress - five plug points and two USB ports at the elegant study table for example. Wi-fi - fast, no...
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Dear Guest,
We are happy to know that you were able to appreciate our upgraded I.T. systems and applications throughtout the hotel. We at Comfort Suites are continuously listening to the needs of our customers to ensure each visit is not only comfortable but provides the amenities they would have as if they were in their own home or office...
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We visited the Soo for our daughter's Provincial Basketball Championships in April 2012. We arrived by bus in the middle of the night after a very long drive from Southern Ontario. We quickly registered and found our way to our rooms which were located in the newly renovated area at the back of the hotel. King bed was to die...
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Dear Guest
We are happy to hear that you had a wonderful guest experience while staying here at Comfort Suites for the basketball tournament held here in Sault Ste. Marie. Our staff is trained to ensure our guests walk in and experience a welcome that will make make their entire visit memorable. We are proud of our staff here and...
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Room was not ready at 12:00 pm or 2:00pm or 4:00pm of ckeck in day. Although, check in is not until 4:00pm, it should be noted that I have never been refused a room prior to check in before. I did not get a room until 4:40pm. The motel was busy, so I give them the benefit of the doubt....
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Dear Guest, I would like to extend our sincerest apologies for the experience you had during your recent stay at Comfort Suites. Our hotel's check in time is 4pm and we do understand that you were inconvenienced with not getting your room in a timely manner. We train our staff in ensuring our guests experience a wonderful experience from the...
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Newly renovated, this conference centre is a great place to stay. The suites are nicely appointed and the beds are sooooo comfortable. Our room had a full eating area with tables, chairs, small fridge, microwave, etc. It would be nice if they had provided a few dishes in the cupboards.Others in our group had slightly different room configurations and sizes,...
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Dear Traveller,
We appreciate the time you took to provide us with positive feedback on your recent experience here at Comfort Suites! We continuously receive amazing comments on how functional and accomadating our newly renovated hotel is for our guests. Thanks for your suggestion regarding offering plates etc for the rooms, so that guests can fully utilize the kitchenettes that...
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I just finished a trip to the Soo for the first time and I wasn't sure where to stay while in town on business. I really just lucked on this hotel and picked it only with the price and location in mind. Well, I was soooo pleasantly surprisedl! This hotel was one of the nicest hotels Ive stayed at in...
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Dear Guest
WOW! Thanks for your comments from your recent stay with us at Comfort Suites. We enjoy hearing that each of our guests are pleasantly surprised with our newly renovated suites and the popular Quattro Chophouse & Bar restaurant. We are pleased also that the front desk staff were able to accommodate in changing rooms due to noise conditions....
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I stayed at this hotel while traveling on business. The accommodations are beautiful, clean and well suited for anyone traveling on business or traveling with a family. The suites are very spacious and, for a business traveler, they have enough accessible outlets on the desk area to charge all your electronics! I would highly recommend this hotel to anyone traveling...
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Dear Guest, Thanks for your feedback. It's great to hear that Comfort Suites has exceeded your expectations. While doing the renovations, we had family and business travelers in mind while determining how to design our rooms and common areas. We paid special attention to making each visit a most memorable yet accommodating one while being away from home or the...
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When you go to a show you always run into hurdles that can make or break a show. Comfort Suites was such a great host for the Partners in Prevention 2012 show that I cannot explain the lengths they went to to make our show participation a success. Theymust have cloned Rod Duhaime and his staff by a total of...
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Dear Guest, It was our pleasure to host the 2012 Partners in Prevention Show here at Comfort Suites. We value the business that these conventions bring to our hotel, as we are able to host many local people as well as travelers from abroad. Our staff takes pride in ensuring that we exceed all expectations to our customers and are...
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We were planning a trip to visit family in the Soo and our daughter-in-law booked this hotel for us. We were pleasantly surprised! We had a very affordable 2 bedroom suite which was gorgeous---lots of room to relax, play cards and visit with family. The beds were so comfy; we got a great night's sleep. The suite, public areas and...
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Dear Guest,
Thanks for your great review on your recent stay here at Comfort Suites and Conference Centre. We are always proud to receive such positive feedback from our guests. Our entire staff enjoys when we get to share comments of our hotel from our guests, and continue to work harder to ensure each and every guest can experience what...
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We recently stayed at the hotel for a trip home to see family. I used to work at the hotel many years ago when it was the Ramada Inn and it has been significantly improved since those days. The rooms are spacious and the suites are great traveling with a little one. The salt water pool was a nice change...
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Dear Guest,
Welcome back! I am sure you truly enjoyed the major renovations that Comfort Suites has recently gone thru. It's great to have our guests enjoy our newly upgraded property and the features (such as our salt water pool) that we've included to give our guests an experience to remember during their travels with us. We appreciate your feedback...
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My 60th birthday-retirement party was held at one of the banquet rooms of the hotel. The room was decorated very nicely, and the staff were friendly and provided exceptional serivce!!
The found was amazing, everyone was commenting how great it was!
Thank-you to all the staff involved in making my special day more special !
Charlene G
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Dear Guest,
We are pleased to hear that your retirement and birthday party was a huge success. We are proud to be able to be part of all kinds of special events for our guests and to ensure they are run successfully, leaving all guests smiling! We continue to receive great reviews regarding staff service and of course our great...
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38 Reviews
87 Reviews
