BEST WESTERN St. Catharines Hotel & Conference Centre (Canada): See 60 Reviews and 36 Photos

Also Known As:: Best Western St. Catharines Hotel St. Catharines; Best Western St. Catharines Hotel; Holiday Inn St Catharines; Holiday Inn St. Catharines; St Catharines Holiday Inn; St. Catharines Holiday Inn

Address: 2 North Service Rd., St. Catharines, Ontario L2N 4G9, Canada (Formerly Heart of Niagara Hotel & Conference Centre)

Phone Number:

Region: Canada > Ontario > St. Catharines

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 8 hotels in St. Catharines

Price range (per night): S$141 - 239

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit! ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Venere, Best Western, EasyToBook, Olotels, Agoda, Cheap Tickets, Expedia, Priceline and Tingo so you can book your BEST WESTERN St. Catharines Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Izarra1

Ottawa, Canada

Senior Contributor

28 reviews

7 hotel reviews

Reviews in 7 cities

38 helpful votes

“Good place to stay”

Reviewed 13 May 2013 NEW

Stayed at this Best Western a couple of weeks ago for an out-of-town family wedding. Service was very good and the rooms were nice. We have 2 kids and there was plenty for them to do at the hotel (pool, mini-putt, etc.) Service was friendly in general. The only complaint I have is regarding the hotel's restaurant. The service is... More

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weatherwatcher29

Ontario, Canada

Senior Reviewer

10 reviews

8 hotel reviews

Reviews in 9 cities

14 helpful votes

“Needs updating”

Reviewed 9 May 2013

Was hard to find off the main highway. They need a bigger sign so it stands out. Rooms were ok, ours overlooked the indoor pool so we had to have the curtains closed all the time. No breakfast included or even a discount at the attached restaurant. Front desk staff not interested in helping when we asked questions. The ignored... More

Thank you for your feedback on Trip Advisor. We apologize for not meeting and exceeding your expectations during your recent stay with us. Our full service restaurant is opened for breakfast, lunch and dinner. Our guests who book directly with us on bestwestern.com or call directly would typically receive a breakfast coupon. We also currently run a daily Hot Breakfast... More

rjfmkt

Rochester, New York

Top Contributor

82 reviews

34 hotel reviews

Reviews in 37 cities

60 helpful votes

“Nice play to stay”

Reviewed 7 May 2013

Needed a place to stay on our way to Toronto and found this place. Easy access to the QEW, Clean comfortable rooms, helpful staff. My only complaint is for a 3 star hotel the towels were cheap. Would I stay here again? Yes.

See 2 more reviews by rjfmkt for St. Catharines

Thank you for your feedback on Trip Advisor. We are conveniently located within 10 minutes of Niagara Falls and one hour away from Toronto! We appreciate the feedback on our towels and will revisit this issue with our housekeeping as we continually invest in our facility. Hope to see you soon! More

Hillary S

Toronto, Canada

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Great location, pet friendly rooms”

The Best Western is located in a convenient location for shopping and for highway access. Most sightseeing in St. Catharines will require a car, and everything in the region is easily accessible from this hotel. The hotel staff were hospitable, the room was clean, the beds were comfortable, the wireless internet was fast and easy to connect, and the room... More

Thank you for your kind comments above. We love our convenient location near many restaurants, Fairview Shopping Centre and Costco. Coming soon: We are excited to welcome the Outlet Collection of Niagara development in May 2014 only 5 minutes away from our hotel! All of our rooms are equipped with mini firdges and we are in the process of adding... More

poorfarm153

Boston, Massachusetts

Contributor

18 reviews

12 hotel reviews

Reviews in 12 cities

4 helpful votes

“Clean and Pleasant Highway Hotel.”

Reviewed 6 May 2013

We stayed here because they have some dog friendly rooms. There were no surprises. The front desk staff were very courteous. Our room was clean and comfortable. The hotel is convenient - easy on easy off - to the QEW, and there are a number of restaurants in the neighborhood. The hotel is an ideal location if you're in town... More

Thank you for your feedback on Trip Advisor! Your pet is always welcome at the Best Western St Catharines! We are one of the closest hotels to the Henley Regatta. Book your rooms now as space is always limited! Look forward to seeing you again. More

Trina A

Davison, Michigan, Usa

1 review

“Wonderful place to stay”

Reviewed 16 April 2013

Review collected in partnership with Best Western

pow-skiing

Vancouver, Canada

9 reviews

3 helpful votes

“Better than average, darts tournament made it loud at night though.”

Reviewed 31 March 2013

Booked because it was pet friendly, made reservation over the phone for a pet friendly room and when we showed up 20 minutes later it turned out we were not in a pet friendly room. not an issue though as they upgraded us to a king size bed in a room with a kitchenette (room 102). Room was modern and... More

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Thank you for sharing your comments on Trip Advisor. We're glad to see you enjoyed your stay with us. Don't forget to visit us this spring for some of the wonderful festivals such as New Vintage Festival. Look forward to seeing you again! More

fireman18

London, Ontario, Canada

“Average”

Reviewed 7 March 2013

Was an average stay.... Rooms kinda out dated, beds and linens not very comfortable. Checkin and checkout was great. At night it was noisy. Sounded like we were put near a hockey team. Food in restaurant was good but very poor service. All the attention was put to room service and not the people in restaurant. Should have just ordered... More

Thank you for your recent feedback on Trip Advisor. We strive to meet and exceed our guests expectations and look forward to improving on some of the issues you've experienced during your stay. We hope to see you again soon. More

Paula C

Garland, Texas

14 reviews

11 hotel reviews

“Close to Niagara Falls”

Reviewed 22 February 2013

Typical Best Western but a nice place. The staff was efficient but not overly friendly. Our rooms were clean and quiet but nothing special. The onsite restaurant was quite good for both dinner and breakfast. We were in the area to visit Niagara Falls. The hotel rates near the falls are outrageous, but this hotel is about 15-20 minutes away... More

Thank you for your recent comments on Trip Advisor. We appreciate your feedback and glad you had a chance to enjoy our full service restaurant on site. Families love us since we have both indoor and outdoor pools along with a mini putt course located in our beautiful courtyard. Hope to see you soon. Thank you for choosing us! More

Evelyn G

Barrie, Ontario, Canada

“Stay Away!”

Reviewed 11 February 2013

Our room window overlooked the pool and room smelled like Chlorine. Water temperature in shower wasn't regulated it went from freezing cold to burning hot in seconds. We were told there would be a microwave in our room - there wasn't. We booked a suite as there were 5 of us and the pull out couch was terrible the springs... More

Thank you for taking the time to share your experience at our property on Tripadvisor. On behalf of myself and all of the staff I sincerely apologize that your stay was not to your satisfaction. It is our goal to ensure that each and every guest leaves our property with the ability to say that we met or exceeded their... More

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BEST WESTERN St. Catharines Hotel & Conference Centre Reviews

BEST WESTERN St. Catharines Hotel & Conference Centre

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