A Comfort Inn being a Comfrot Inn, this one is like the other ones as far as the rooms are concerned. I found the mattress hard more than usually and the bath plug was leaking.
The location is above average, because it is along the Thunder Bay espressway and is also close to some restaurants.
My main deception is the...
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I am sorry to learn that you experienced difficulties with our internet while staying at the Comfort Inn, Thunder Bay. This issue is certainly something that we take very seriously as we recognize everyone's need to "stay in touch" when travelling away from home. We have recently upgraded our internet services, and have had very few problems with it. In...
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When I had to travel and stay unexpectedly in Thunder Bay, the Comfort Inn was my second choice because my usual hotel was full. We had a very comfortable room, clean with enough room to move around, nice TV and great shower. Best of all the beds were super comfortable!
They offered breakfast in the morning and there was soup...
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Thank you for taking the time to post your kind review for your recent stay with us, here at the Comfort Inn - Thunder Bay. We do strive for 100% guest satisfaction, so it is always great to hear from our guests! As an "extra" welcome for our arriving guests, we are now offering soup in the lobby for our...
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I usually stay at another hotel in Thunder Bay but when I called it was full. So were many of the others. The Comfort Inn had a room ... so I booked. On arrival, the outside space is a bit bleak but once inside, it was a fabulous place to stay. The staff were incredibly helpful... each and every one....
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There are much better hotels for the same price. I regularly stay in Thunder Bay, but couldn't get a room at my usual hotel. Very basic; no pool, no exercise room, no fridges, no microwaves. No restaurant or lounge.
Staff is friendly enough and the place is clean, but due for an upgrade.
I would suggest any other hotel in...
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I'm sorry that you were unhappy with your accommodations while staying at our Comfort Inn. We certainly do take all of our guest comments seriously and strive for improvement. Should you have the opportunity to stay with us again, we do offer fridges and microwaves in most of our guestrooms. Additionally, should you have the need for such appliances in...
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Our 2nd visit to the Thunder Bay Comfort Inn was just as impressive as our first. After a long day of travel, our check-in took minutes and the front desk staff was great. They even got us into a groundfloor room which helped with taking our dog out for a walk. This hotel even offers dog treats at the front...
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Thank you so much for your kind words...I am happy to know that your stay with us was enjoyable and hope to have the opportunity to welcome you (and your pets) back as our guests!
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Maybe this will be the last Comfort Inn I stay at. Typical mediocrity, except for the breakfast, which was downright terrible. 4/10
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I am sorry to learn that you considered our Comfort Inn to be typically mediocre. We strive for much higher and will continue to do so for all of our guests.
Our lobby breakfast area has been an ongoing issue for us. I am very pleased to advise that we have taken our guests comments to heart, and are adding...
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Another disappointing Comfort Inn. We travel with a small dog but I think it is not necessary to put us in the worst rooms! Upon entering the room, it smells like urine. You want to change rooms, apparently they are the only rooms "pet friendly" available. We have everything open to try to get rid of this smell. There is...
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I am sorry to learn that you were disappointed with your accommodations. We do accept pets in all of our guestrooms, but do recognize that our groundfloor rooms are most convenient for pet owners.
I am pleased to advise that our breakfast area is being addressed and our renovations are coming very soon. Our new breakfast rooms will feature a...
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Friendly staff, but the many comments about the smell are right on. The whole place reeks of stale smokes. While the room was clean, when I opened the air control panel to turn on the AC, the interior was filthy, and looks covered with mold. I almost didn't want to touch the controls, but then I'd have to live with...
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Decades-old cigarette smell in some parts and a single table for the continental breakfast left us wishing we'd booked earlier to go for some of the other options in TB!
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The hotel was clean and somewhat dated. Calling it over priced is relative as the entire market in this city seems to be expensive compared to other similar markets.
We booked ahead and arrived early and were given a room right beside one of the back exit doors. A lot of traffic at that door woke us several times during...
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53 Reviews
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