This hotel is comfortable, clean and is in a great location downtown (2 minute walk to Eaton Center). The staff was helpful and pleasant to deal with (easy check in / check out). Not much service included in the hotel, but irrelevant because I was there for business and was out for most of the day. Due to location, cleanliness... More

I have stayed here many times and always find the staff...front desk...housekeeping...bell hop...very kind and attentive to my needs....Central spot for all needs and places to see. They now have a nice little restaurant which is handy for food and tasty..

I stayed in room 415 last night. Two major points are: - Shower design is a major slip hazard - Wifi isn't free unless you are in a "business" room Charging for wifi is just plain ridiculous. Even budget hotels like Super 8 have free wifi. I was on the 4th floor in what they advertise as a "Business Queen".... More

Weve srayed at the hotel for 7 nights. Location is perfect for tourists. Room is well equipped, ,not so big but a couple could manage in the standard room with a queen bed. The only complaint I have us WHY DONT YOU GIVE FREE WIFI?????

I've stayed at this hotel three times. Once in 2010, during my first trip to Toronto. Then again in 2011 and in 2012. Yes, the rooms are smaller. But for the location, I think it's worth it. I never had to share my room on my travels. I was either alone or my friends got separate rooms, thus never having... More

The room was tiny, however getting up at 4am to make a flight from the island airport made the stay short. I would not choose this place if I needed to have a home base for a shopping, sports or event filed weekend downtown, not even at 20% less than other local options.

I stayed here for a weekend away and I had no problem with the place at all. I was looking for a comfortable home base in the city and that is exactly what I got. I was there in the summer and there were concerts each night in Dundas Square a block away so the whole area had a festive... More

This is by far the worst hotel I have ever stayed at! The Only good thing about this hotel is the location. The size and functionality of the rooms does not meat the standards of a motel! The bed was very uncomfortable and the pillow was dirty. The hotel staff need a lesson on customer service, they are rude and... More

I liked the modern decor of this hotel and the rooms were comfortable and clean. The staff were friendly and helpful enough although I got the feeling that they were understaffed. I had little help in retrieving my own luggage from the hotel storage area. It was buried under and disarray of other baggage. The reception area is small and... More