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All 119 Toronto hotels »

Cambridge Suites Hotel

4.0 of 5
15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Hotel amenities
Cambridge Suites Hotel
Ranked #5 of 119 hotels in Toronto
4.5 of 5 stars 808 Reviews
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808 reviews from our community

Traveller rating
    503
    228
    45
    21
    11
See reviews for
Families
142
 
Couples
222
 
Solo
69
 
Business
165
 
What travellers say
  • Eaton Centre(34)
  • Living room(25)
  • Friendly and helpful(22)
  • Great location(21)
  • Front desk staff(18)
Date Rating
Rouyn-Noranda, Qc, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

I was there the first time in the 90's and it was excellent. Now, it is starting to show age, the furniture need some upgrades. The service is very good though and the location is fantastic. More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
22 May 2012

Dear YvonB, Thank you for returning! I am glad you chose to stay with us again and found our service to be very good and our location fantastic. I was disappointed to read that the rooms felt dated; especially since we invested a great deal into replacing or refinishing all of our furniture during our renovations in 2010. The only... More

Crofton, MD
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I have only stayed in Toronto a handful of times, but this was the best business overnight by a mile. The location was perfectly situated for my meetings in the city. The staff was incredibly friendly and upgraded my room upon arrival. The room was beautifully appointed and spacious- especially for a city! I have stayed in some that felt... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
14 May 2012

Dear jerseygirl10577, Thank you for staying with us while in Toronto on business. I was pleased to read that we delivered amazing value and our service was excellent. My team and I appreciate your kind words and hope we see you again on your next trip to our great city. Don't hesitate to let me know if I can ever... More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

We stayed at the Cambridge Suites for 3 nights during our trip to Toronto and found the location to be excellent for everything on our trip. The rooms were clean, modern and spacious. We will bring the kids next time and the suites will be perfect for that! Lynn was great at the Front Desk, as well as the rest... More

Was this review helpful? Yes
See 2 more reviews by Josh G for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
14 May 2012

Dear JoshG253, Thank you for submitting a review. I am glad you enjoyed your experience with us and I know Lynn appreciates the the special recognition. We look forward to selcoming you (and your kids) back the next time you travel to our great city. Sincerely, Tim Cambridge Suites Hotel Toronto More

Macomb, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

I stayed at the Cambridge Suites Hotel for my 40th Birthday weekend. I had a GREAT time. From the minute I checked in the staff made me feel so special. I had such a wonderful weekend and it was all due to the hotel and their wonderful staff. Will defintely recommend this hotel to my friends and family and I... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
14 May 2012

Dear Mjaron, Once again, Happy Birthday! Thank you for sharing your experience with the tripadvisor community. I hope we see you back again for your 41st birthday. (or sooner) Best Wishes, Tim Cambridge Suites Hotel Toronto More

NYC
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

My husband and I stayed at Cambridge Suites this past weekend. We found a great deal for about $150 a night. I emailed the hotel in advance and asked for a room on a top floor with a view. When I arrived at around 12:30pm I was given an upgrade to a room on the 18th floor and comlimnetary breakfast... More

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Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
14 May 2012

Dear Matrix02, Thank you for the thoughtful review. I was pleased to read that we provided great value for your trip to Toronto and I hope we have the chance to serve you again. If I can ever be of service to you, please do not hesitate to let me know. Sincerely, Tim Cambridge Suites Hotel Toronto More

Huntington Beach, California
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 7 May 2012

What a perfect suites hotel in downtown Toronto. The rooms really are suites. Large and comfortable. When it comes to downtown Toronto its all about location, location, location. This is right in the middle of everything. Its a quick walk to the Eaton Center, trendy Queen Street west, The entertainment district, the Hockey Hall of Fame, the St Lawrence Market,... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
14 May 2012

Dear xxqsme, Thank you for your continued loyalty. I was very pleased to read that you continue to enjoy your time with us and I hope we have the chance to meet on a future stay; please let me know when you are returning so I can pass on my personal thanks. And yes, being over the top friendly is... More

Regina, SK. Canada
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 May 2012

Spent two days at the Cambridge Suites Hotel last week, while on course at the Sheraton Toronto two blocks. I chose this hotel based on reviews and the price - half the cost of the Sheraton! I liked the fact that it was intimate, had very helpful front desk staff, and was close to anything downtown, even the Air Canada... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
7 May 2012

Dear PrarieItalian, Thank you for staying with us while you were in town for training. I was very pleased to read that you thought we delivered excellent value and I hope we have the opportunity to serve you again. If I can ever be of service to you, pelase do not hesitate to ask. Sincerely, Tim Cambridge Suites Hotel Toronto More

Knoxville, Tennessee
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

I was very surprised that sch a highly rated hotel was so affordable given its location in downtown Toronto. Having just completed a 3 night stay, I think I've found a secret gem. The rooms are all suites. The hotel offers free wifi, which was reliable and fast, and has room service from a very food restaurant in the lobby.... More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
7 May 2012

Dear TVBelle, Thank you for the thorough review. I am glad that you consider us a secret gem and appreciated the helpful comments and suggestions. Our Cityscape Suites all come with lush bathrobes and beds enhanced with feather-top mattresses; in addition to complimentary breakfast, upgraded amentieis and an enhanced design. That said, we are happy to deliver robes and add... More

Salt Lake City, Utah
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2012

Centrally located. Great room service (delicious and prompt). Don't miss the two women playing the harp in the lobby (at 8am no less). The exercise room was spacious and had an adjoining large hot tub and sauna. I will be staying there again on my next visit. More

Was this review helpful? Yes
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
7 May 2012

Dear Christian J618, It was great to read that you enjoyed your time with us and I am glad you got to experience the Harp Twins while they were here. (We wish they were always in the city, but jump at every opportnity to have them play when they are here.) If I can ever be of service to you,... More

Montreal, Canada
Senior Contributor
46 reviews 46 reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 May 2012

Went there for a couples weekend visiting friends. Great location; cheap for what you get; very clean and well staffed. Highly recommended. More

Was this review helpful? Yes
See 4 more reviews by MarcB83 for Toronto
Tim Ostrem, General Manager at Cambridge Suites Hotel, responded to this review
7 May 2012

Dear MarcB83, Thank you for sharing your thoughts with the TripAdvisor community. I am glad we added value to your weekend and hope you enjoyed the time you spent with your freinds. Sincerely, Tim Cambridge Suites Hotel Toronto More

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Additional Information about Cambridge Suites Hotel

  • Cambridge Hotel Toronto
  • Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Price range (per night):* S$245 - 523

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Cambridge Suites Hotel
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