We, a couple from the Netherlands, stayed in this hotel from 11 till 14 March. No doubt a fine hotel, nice room, a perfect location, free wifi. The hotel was prepaid. We had no extra expenses. What a surprise that our Amex credit card was charged for an extra $13.56 ($ 12.00 Destination Marketing Program and $ 1.56 HST DMP... More

We booked an Executive King room at a great rate which included complimentary breakfast buffet in the Nicole Cafe. The room was spacious, with two arm chairs and a desk and chair. However, there was insufficient storage for two people for longer than an overnight stay. We were there for five nights. The bed side stands were shelves only. I... More

Traveling across the country. We were spending weekend and to our way to Montreal, we chose Novotel because of the good reputation. Lobby well designed, room cleaned but still have back age T.V but really was not matter for us because we needed to explore the city. St.Lawrence market just two blocks down on the road, Eaton centre is about... More

The room is old, the carpet looks unclean. The bathroom has old fixtures. There us nothing stylish abou at all. They charge boutique hotel prices without the boutique look. And the piece de résistance, the CRT TV! That's right no flatscreen TV!

We planned a short trip to Toronto by train. The Via Rail Canada travel agent suggested the Novotel Toronto Centre. We found the hotel to be a little pricy, but nice. I decided to join their points club as Novotel is associated with other French hotel chains in Europe. This was done easily over the Internet. However, when I attempted... More

I found this hotel excellent value for money, clean and great service - from desk, housekeeping and restaurant. They made you fell welcome, ensured your requests were dealt with quickly and pleasantly. Location made getting around Toronto easy. Will definitely return.

Have stayed this location many times over the years and always apreciate good location on edge of downtown maddness. Espcially true this year with construction on Front St. and surrounds. Novatel is just outside the zone. Couple trip with business add on. Worked well for my business calls and my wife enjoyed day at the St. Lawrence Market and Eaton... More

The best thing about this hotel is it's location, however with all the Toronto construction and poor signage, if I didn't know where I was going, it would have been difficult to find. The rooms are standard, a bit dated and the noise from the halls was quite noticeable. Parking was convenient but pricey - even though I was at... More

My husband and I stayed at the Novotel Toronto on the Esplanade for one night during a weekend getaway to Toronto. The location is excellent, being central to all downtown attractions. It is extremely easy to find, and has underground parking for an additional 23.00. We were fortunate to check in early, and customer service was friendly and courteous. Our... More