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Hilton Toronto

4.0 of 5
145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada (Downtown Toronto)
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Hilton Toronto
Ranked #30 of 138 hotels in Toronto
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960 reviews from our community

Traveller rating
    304
    404
    156
    62
    34
See reviews for
Families
127
 
Couples
293
 
Solo
106
 
Business
285
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bel Air, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The hotel was beautiful and nicely located in the middle of downtown Toronto. It was a solid 8 block walk from the Megabus stop which wasn't a problem reaching. The staff was great, Ruth Chris in the bottom of the hotel which is always awesome, and the gym/pool was great. Half the pool goes outside on the 3rd floor I... More

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Istanbul
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 NEW

One of our friends recommended this hotel and we booked this place for vacations. It really proved to be an excellent choice. All of us really had a kind of stay which we were looking for. Hotel is very clean, nicely decorated and full appointed with all amenities. Staff was very helping and polite all the times. Throughout our stay... More

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Montreal, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed at this hotel on business. The location is quite good, easy to get around downtown. The room was quite nice, fully renovated and modern. Bathroom is also modern and nice. There is a good work desk area, very practical set up. I had free wi fi which was quite nice. Comfortable bed but not the greatest pillows. The coffee... More

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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

We thoroughly enjoyed our stay at the downtown Toronto Hilton. The hotel is nice, friendly staff and located very conveniently for downtown sightseeing and access to public transportation. Great rates via Hotwire too!

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Hamilton, Ontario
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

Stayed here for business conference. Due to the hotel being almost full, I had to take a room on one of the executive floors at substantially greater cost. For that money I expected a lot more than I got, although the room was clean and modern. The extra cost gave you access to the executive suite on the top floor... More

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See 2 more reviews by Pete483 for Toronto
HiltonYYZ, General Manager at Hilton Toronto, responded to this review
15 May 2013

Dear Trip Advisor Member ... Thank you for staying with us and sharing your experience with the TripAdvisor community. I'm pleased to learn that the facilities and services within the hotel were able to meet your expectations! We are glad to have been a convenient option for your activities and apologize you did not feel our value was up to... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 11 May 2013 NEW

What a great location! Room big and spotlessly clean. Central Toronto. Great pool. Hotel staff couldn't have been more helpful. Only gripe: breakfast buffet hot items limited. But the hotel is good ad for a fine city.

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
13 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your feedback with us. I'm pleased to learn that the location, room size, cleanliness and helpfulness of hotel staff were able to meet your expectations. Thank you for your comments regarding the limited hot items available on our breakfast buffet ...we will certainly share your remarks with... More

Boston, MA
Top Contributor
60 reviews 60 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 8 May 2013

There are a lot of things going for this hotel. The location is excellent, surrounded by great restaurants, public transportation, shopping - you name it. Decor is modern, rooms are spacious and fixtures are mostly new. The beds are comfy, the view out the window is pleasant and urban, and the work area desk and chair are very useful. But... More

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See 7 more reviews by pace_ripley for Toronto
HiltonYYZ, General Manager at Hilton Toronto, responded to this review
10 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to write a review about your recent stay at our hotel. We are glad to have been a convenient location for your activities in Toronto and appreciate your feedback on the look and feel of our property and amenities, specifically from a business point of view. We’re very sorry... More

Luxembourg City, Luxembourg
Top Contributor
84 reviews 84 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed here for two nights on business, and loved the hotel. Positives: *Great location, within walking distance of everything downtown. *Stunning views. *Beautiful junior suite with kitchenette and very attractive bathroom. Great room from room 2822. *Gorgeous scenic elevators. *Very nice conference facilities. *Excellent food, both at the main restaurant and through room service. Probably the best Hilton food I... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
8 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your experience with us! I'm pleased to learn that you enjoyed your time at the hotel and in Toronto! We will certainly share your positive feedback with our Operations and Management teams so they may use your review as part of their ongoing training and development. We... More

kansas city
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 May 2013

Stayed at this property while attending a conference at the nearby Sheraton. Check in was efficient. Club level room was large and cleaned thoroughly each day. Breakfast and afternoon snack in Executive lounge was great, and generally attended by wonderful personnel. Only complaint was that my 31st floor room was under the lounge and thus a bit noisy in the... More

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HiltonYYZ, General Manager at Hilton Toronto, responded to this review
7 May 2013

Dear Trip Advisor Member ... Thank you for taking the time to share your experience with us, following your recent stay while attending a conference at a nearby hotel. I'm pleased to learn that the facilities and services within the hotel, in particular the Executive Lounge were able to meet your expectations! We hope that we will have the chance... More

rio, Brazil
1 review
4 of 5 stars Reviewed 6 May 2013

Hilton Toronto has a good location, comfortable room, nice staff, nice lobby; The concierge service is very helpful, but is available just until 8PM Expensive breakfast and expensive internet connexion I would come back

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Review collected in partnership with Hilton Hotels & Resorts

HiltonYYZ, General Manager at Hilton Toronto, responded to this review
15 May 2013

Dear Trip Advisor Member ... Thank you for staying with us and sharing your experience with the TripAdvisor community. I was pleased to read that you enjoyed the location, room, staff and service from the concierge. In reference to your comments concerning pricing, we have analyzed the various hotels in the downtown core and find that the Hilton Toronto is... More

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Additional Information about Hilton Toronto

Also Known As:
Hilton Toronto Hotel
Hilton Toronto Hotel Toronto
Hilton Hotel Toronto
Toronto Hilton Hotel
Toronto Hilton
Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotels in Toronto
#22 Luxury Hotels in Toronto
#29 Family Hotels in Toronto
#31 Business Hotels in Toronto
Price range (per night): S$221 - 376
Hotel Class:4 star (4*)
Reservation Options:
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