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The Westin Prince Toronto

4.0 of 5
900 York Mills Road, Toronto, Ontario M3B 3H2, Canada
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The Westin Prince Toronto
Ranked #28 of 138 hotels in Toronto
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260 reviews from our community

Traveller rating
    80
    111
    44
    19
    6
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Families
42
 
Couples
61
 
Solo
31
 
Business
111
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ottawa, Canada
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

I had a basic room with two double beds. From the pictures I viewed on their website they advertised as the room, I was a little disappointed that the pictures of the rooms seem to be of the executive or better rooms. I did enjoy however the big screen TV. The bathroom is not like the pictures shows on their... More

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Saskatoon, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

I was perhaps a bit biased by it being Spring... we drove up to a front entry surrounded by cherry trees in full blossom. That was pretty special. The Prince is a lovely property in an isle of calm surrounded by bustling Toronto. Almost spa-like in its presentation. Lobby is very nice and you can get free internet there (they... More

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See 9 more reviews by Roger P for Toronto
Kevin M, Manager at The Westin Prince Toronto, responded to this review
15 May 2013

Roger P, Being situated on 15 acres of parkland enables us to provide the spa-like setting you describe and we are happy you enjoyed this aspect of our property. Another great addition, in the summer, is our outdoor pool and it will be opening soon. Along with the hotel, we are happy you found the neighbourhood amenities to be easily... More

Dearborn, Michigan
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

My wife had a business meeting at the Westin Prince. So I tagged along for the free trip. Room was very nice and comfy. Bed was soft and room was clean. Only complaint, we could hear the people in the rooms next to us and in the hallway. We did not eat here, but did drink in the lobby bar.... More

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See 2 more reviews by s0ckit2me for Toronto
Kevin M, Manager at The Westin Prince Toronto, responded to this review
14 May 2013

s0ckit2me We are delighted that you were able to accompany your wife while she was on business. We do hope she also had some free time to relax and unwind. Our Heavenly Beds do provide a refreshing night’s sleep and we are happy you were able to experience this first hand. Our outdoor pool will soon be opening and this... More

Lakefield
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 8 May 2013

Was in Toronto for a charitable event and stayed at the Westin Prince for one night. Hotel is close to a variety of eating establishments to please all types of eating needs. A short cab or bus ride (right outside the hotel) will get you to the main subway line into downtown Toronto. The hotel has undergone renovations and the... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review
14 May 2013

Denise B Thank you for taking the time to provide us your thoughts on your most recent stay. We are excited to hear that you enjoyed the service provided by the team and also the enhancements we have made to the hotel over the past few years. We are also encouraged to read that you enjoyed our Heavenly Shower heads.... More

West Bloomfield, Michigan
1 review
5 of 5 stars Reviewed 7 May 2013

The Westin Prince is the only hotel we stay at when visiting relatives in Toronto. Not only is the location perfect for us, but the hotel itself is wonderful.We have not had a bad experience in any of our half dozen stays. The rooms are clean and well furnished and the staff is always helpful and attentive. It was our... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review
14 May 2013

Stuart W Thank you for your continued loyalty when travelling to Toronto. It’s inspiring to read that we are your hotel of choice and our aim is to keep you coming back for years to come. I’m delighted the team was able to recognize your daughter’s special day and acknowledge it in a special way. I have conveyed your sentiments... More

Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 7 May 2013

The Westin Prince Toronto is one of the luxurious hotels of then town which has got all the three elements right ambience, service and food. I was there for a business tour and was very much impressed with my stay. Green surroundings, wonderful ambiance and lovely staff members were enough to make my stay memorable. Rooms are very pretty and... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review
15 May 2013

Madhu S, It is inspiring to read that all aspects of your stay were enjoyable. The good weather is enhancing the greenery on property and soon the outdoor pool will be up and running. We look forward to a great summer and hope you will have the time to return for another visit. If ever needing anything, please connect with... More

Brampton Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 May 2013

We stayed at the Westin Prince Hotel on 2 May 2013. On checking in we were very impressed with the young lady whom we dealt with at the front desk she was extremely helpful and polite. We were given a very nice corner suite (1902) which gave us a nice view of the city. A short time later room service... More

Was this review helpful? Yes 1
Kevin M, Manager at The Westin Prince Toronto, responded to this review
15 May 2013

JohnAlice, Customer service is vital in our industry and something we focus on with the team. We are delighted your arrival experience was positive and that this level of service remained true throughout your stay. We are sorry to hear about your guestroom HVAC issue and we are keeping an eye on each room for this moving forward. We have... More

Caledon
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 18 April 2013

I stayed at the Westin Prince Hotel for one night on April 17, 2013. I was very pleasantly surprised. First of all, the room was spacious and very clean. It was nicely decorated, and there were extra electrical outlets near the bed, which I appreciated. The bathroom was a good size and easy to move around in. However, I did... More

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See 5 more reviews by amm63 for Toronto
Kevin M, Manager at The Westin Prince Toronto, responded to this review
25 April 2013

Amm63, Thank you for taking the time to provide such a thorough review. We are delighted that you enjoyed your experience even though it was brief. We are inspired you would return when in the area and with the summer weather coming we would hope you could stay a few days this time. If requiring any assistance with any future... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 April 2013

I recently stayed at this property. I've stayed a few times and it is a nice, quiet property. It's been updated in several areas, including a very nice lobby and the guest rooms are very well appointed. Comfy beds, very quiet rooms. This time the heating in my room was a bit stuffy so I didn't get my usual great... More

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Kevin M, Manager at The Westin Prince Toronto, responded to this review
16 April 2013

Kathryn W, A renewing and peaceful escape is what we aim to provide and I'm delighted you experienced this first hand. I do apologize the ventilation was not functioning 100% and will have this looked into right away. We hope we can see you staying with us again and with the summer coming I would like to remind you that... More

Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 April 2013

I stayed here for only 1 night in April of 2013. Checked in early and my room was ready, desk staff was very nice, but they referred to my King room as a Deluxe suite (this threw me off as a suite usually means bedroom). Anyways no harm no foul, the room was very nice, lots of room. One feature... More

Was this review helpful? Yes 2
Kevin M, Manager at The Westin Prince Toronto, responded to this review
16 April 2013

Paul J, Although a brief stay we are happy to read that you enjoyed your time with us and were able to take advantage of some of the services we provide. We are sorry to read about the power issues you experienced and our engineering team is looking into what may have happened. Only one thought comes to mind and... More

 
 
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Additional Information about The Westin Prince Toronto

Also Known As:
The Westin Prince Toronto Hotel Toronto
The Westin Prince Toronto Hotel
Westin Prince Toronto
Westin North York
North York Westin
Address: 900 York Mills Road, Toronto, Ontario M3B 3H2, Canada
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotels in Toronto
#28 Family Hotels in Toronto
#29 Business Hotels in Toronto
Price range (per night): S$180 - 301
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Prince Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from our guest rooms. 30,000 square feet of event space. ... more   less 
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The Westin Prince Toronto
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