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Sheraton Toronto Airport Hotel & Conference Centre

4.0 of 5
801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
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Sheraton Toronto Airport Hotel & Conference Centre
Ranked #20 of 138 hotels in Toronto
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310 reviews from our community

Traveller rating
    141
    115
    34
    13
    7
See reviews for
Families
47
 
Couples
55
 
Solo
39
 
Business
145
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Winnipeg
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

I recently stayed at the hotel, it’s a little dated seemed like the rooms have been partly updated but it still leaves a lot to be desired. The room was clean except for several hairs in the sink.The location was very good next to the airport.

Was this review helpful? Yes 1
See 2 more reviews by pace34 for Toronto
Calgary, Canada
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I was there for a "fun" convention with my daughter for a "talent" show and I noticed a typo on her resume - two of the staff members at the front desk (Michael and Ken) saved our butts. I did not have an electronic copy of the resume with me, so they printed out the fixed typo (matching the font... More

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Ontario, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Got a great deal through Hotwire to stay at this Sheraton. Great location, great service, very nice rooms, awesome pool, jacuzzi & exercise room. The rooms were incredibly quiet. All of the rooms surrounding mine were occupied, and I didn't hear any voices/TV's etc. There's a Montana's Cookhouse right across the street, so dinner was an easy choice. Absolutely no... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
21 May 2013

Dear Creestal, Thank you very much for your wonderful comments. Truly appreciate you having taken the time to share them. All the best and hope we have the chance to welcome you back soon. Dan W More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013

I visited this hotel on Thanksgiving weekend [2011 & 2012] for a Supernatural convention. The hotel is located in a good area near various restaurants. I never had any issues with check-in or check-out. The staff were always friendly and very helpful. The hotel is average - mid-size which made finding all of the conference rooms easy.

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See 2 more reviews by Ashley S for Toronto
Barrie, Ontario
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

I stay here often for business and can't speak more highly of the service provided! At every visit they go above and beyond. I love when they say 'welcome back' as I approach the desk. The rooms are great too. Really nice that the windows open so you can escape hotel stale air. Highly recommend

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See 4 more reviews by melmobarrie for Toronto
DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
21 May 2013

Dear melmobarrie, Thank you for having taken the time to share your wonderful feedback. We truly appreciate your kind comments and look forward to serving you again in the near future. All the best and thanks for choosing to stay with us. Dan W More

Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 May 2013

Our group was there for a conference. The hotel room was nothing special but fairly large and very clean. while early on I was thinking this was a 3/5, the whole experience of the place was pretty nice. It is conveniently laid out and the service is good. The location is very convenient to the airport and many restaurants, and... More

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See 3 more reviews by John S for Toronto
Sault Ste. Marie, Canada
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 May 2013

FIrst of all i got a great deal on this property with priceline. When I checked in it was quick and the person was very friendly and I was able to use my starpoints to upgrade to the club lounge floor. The food in the club lounge was decent, but there could have been a better selection in the evening.... More

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See 21 more reviews by mjhoc for Toronto
DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
21 May 2013

Dear mjhoc, Thank you having taken the time to share your feedback. I appreciate the positive comments and I will definitely discuss the few not so perfect ones with our management team. All the best and we look forward to welcoming you back in the future. Dan W More

Fredericton, Canada
1 review
4 of 5 stars Reviewed 22 April 2013

My trip from the Airport to the Sheraton was long, as those directed me to the wrong Sheraton, but after a short wait I was at the correct hotel. Check in was fast and easy, the rooms were nice and clean, the beds were comfy, the pool was awesome, the workout area was small, but well equipped, the Conferance food... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear Scott M, We truly appreciate the positive comments and thanks for taking the time to share. Sincere apologies however regarding the misguidance received from the staff at the Airport. Although we do our best to mitigate it, there's definitely potential for confusion as a result of having two "airport" Sheraton Hotels. Please do let me know should you plan... More

Calgary, AB
Top Contributor
64 reviews 64 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 21 April 2013

Take note - this is NOT the Sheraton directly at Terminal 3 at the Toronto Airport. It is about a 10 minute shuttle ride on Dixie Road. The hotel is clean, the staff are super friendly and the rooms are spacious, well kept and well equipped. I'm not a very light sleeper, and by about 5am, the noise from the... More

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See 3 more reviews by Sunjoyjoy for Toronto
DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
25 April 2013

Dear Sunjoyjoy, Thank you for having taken the time to share your feedback. We truly appreciate your very positive comments; however, please do accept my sincere apologies regarding the potential for confusion as a result of having two "airport" Sheraton Hotels. While we attempt to do our best with alerting guests to our location (being 5 minutes from the airport)... More

Richmond, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 April 2013

I'm not much one for chain hotels but this one was a pleasant surprise. Fast check in, spotlessly clean room, great bed, good food - and amazing service! Everyone was friendly and helpful. As for plane noise, yes if the windows are open it's noisy, but with the windows closed there was absolute silence - and I'm a light sleeper.... More

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DanWoodburn, General Manager at Sheraton Toronto Airport Hotel & Conference Centre, responded to this review
26 April 2013

Dear helenrichmond, Thanks for taking the time to share your feedback and I’m glad you had a quiet night. Truly appreciate the positive testimony. Although we’re definitely fortunate to have multi-paned floor to ceiling windows that still allow for fresh air supply; at times when the planes fly close by (depending on wind direction) it’s certainly best to keep them... More

 
 
 
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Additional Information about Sheraton Toronto Airport Hotel & Conference Centre

Also Known As:
Sheraton Toronto Airport Hotel And Conference Centre
Renaissance Toronto Airport Hotel
Sheraton Toronto Airport Hotel
Renaissance Toronto
Toronto Renaissance
Address: 801 Dixon Road, Toronto, Ontario M9W 1J5, Canada (Formerly Renaissance)
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotels in Toronto
#15 Luxury Hotels in Toronto
#17 Business Hotels in Toronto
#26 Family Hotels in Toronto
Price range (per night): S$138 - 264
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Toronto Airport Hotel & Conference Centre can host large scale events and offers free shuttle service to the airport. ... more   less 
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Sheraton Toronto Airport Hotel & Conference Centre
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