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All 138 Toronto hotels

BEST WESTERN PLUS Executive Inn

2.0 of 5
38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Ranked #54 of 138 hotels in Toronto
Most recent review
5 of 5 stars Reviewed 26 May 2013
Bejazzes Ottawa, Canada
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105 reviews from our community

    Trip type
Traveller rating
    33
    39
    18
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Date Rating
Ottawa, Canada
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 26 May 2013

We were visiting the Toronto Zoo so needed a hotel close by. We found this hotel to be just what we wanted. The staff were great about sending me clear and correct instructions as to how to reach the hotel by TTC ( public transit in Toronto) from Union Station. The room was very clean and we enjoyed the pool... More

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Indianapolis, Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 May 2013

The room was clean, the pool was nice, and we had free wi-fi, but the breakfast was seriously lacking. There isn't a lot of food choices in the area either, although we loved the Keg. We probably would have left after the first night and stayed elsewhere, but we an advance purchase rate, which was still over $100 a night.

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See 2 more reviews by pensgirltmill for Toronto
1 review
5 of 5 stars Reviewed 16 May 2013

We had a great experience staying at this hotel just recently. Despite our reservation through Air Miles not existing, the front desk staff (? Madeline) was so kind in trying to find the reservation and providing a discount when we were unable to find the original reservation. All staff at front desk, in breakfast room and housekeeping were very kind,... More

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Western Canada
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 May 2013

I have stayed here a number of times and never had even a single complaint. It is handy to get to as it is at Markham and the 401. Noise in the rooms has never been an issue. The front staff on check in are great. The rooms are clean and not worn. The breakfast is one of the better... More

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See 6 more reviews by carlitguy for Toronto
Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
6 May 2013

Dear Guest, Thank you for your kind comments and thank you for your loyalty to our hotel. We're glad you recognize the things we do for our guests and we hope you enjoy your next stay with us! We hope to see you soon! More

Belleville, Ontario, Canada
1 review
4 of 5 stars Reviewed 30 April 2013

I had a wonderful upgrade for my room. The two front desk staff people that I met were excellent, happy, helpful people. The pool, sauna + jacuzzi tub were great. I enjoyed the breakfast. the bed in the room with the jacuzzi tub was so hard. I could use a memory foam topper on the bed. The hot water took... More

Review collected in partnership with Best Western

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Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
2 May 2013

Dear Guest, Thank you for your comments. Your feedback helps us improve and deliver superior customer service for our future guests! We're glad you enjoyed your spa getaway! We hope to see you again soon! More

Appleton, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

I choose this hotel for the price and the easy access to the highway, It exceeded my expectations. The staff was knowledgeable and friendly. When the weather forced us to change our plans slightly, they helped us to discover that we could take the Toronto Metro all the way from the hotel into downtown Toronto (which was great as we... More

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Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
2 May 2013

Dear Chrisie Lyn, Thank you so much for your kind and wonderful words. We are glad that you had a "great stay" at our hotel and in Toronto as well. We hope to see you the next time you're in Toronto! More

2 reviews
1 of 5 stars Reviewed 20 April 2013 via mobile

This was just an awful hotel, the customer serivce was discusting. Very small cramped rooms, uncomfortably warm in the entire hotel. This did not serve my needs at all for a stay during family vacation. When we decided to leave early that is when the front desk agent informed me they had placed a 400$ hold on my credit card,... More

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Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
25 April 2013

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our rooms are not usually big enough for 3 adults and 2 children in one room as we are a small hotel. We usually recommend families that large to book adjoining rooms, which you declined. I feel your ratings on us are unfair since... More

Manalapan, New Jersey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 April 2013

This property is located just east of the city but provides easy access without the attendant higher costs of a center city property. The facility was clean, the staff is friendly and helpful and the costs are reasonable. Free parking, free breakfast, a room refrigerator and micrwave,and free internet access are all pluses over comparable properties. Definitely worth considering.

Was this review helpful? Yes 2
Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Dear Guest, Thank you for your review and for letting the world know that we are a "good value". We hope you come visit us again soon. More

toronto
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 31 March 2013

This property is just off the 401 in the north east part of the city. If that is where your business is and you are budget concious....this hotel is a good fit. It is an 'Executive' property and has what it advertises. Pool, workout room (minimal machines, but good in a pinch), pool, sauna and hot tub. This hotel will... More

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Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Dear Guest, Thank you for your thorough review of our "executive property". We hope you enjoyed your stay. More

Ottawa, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 24 March 2013 via mobile

Very easy to get to, right off the 401. Easy check-in, friendly staff. Room is small. We had a king size bed and pull out sofa. Room has ceramic tile and old carpet. Nice water pressure in shower. Pool is a good size and there is a small jacuzzi. Basics offered at breakfast bar. Hotel seems popular with kids sports... More

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Timothy N, Director of Sales at BEST WESTERN PLUS Executive Inn, responded to this review
30 April 2013

Dear Chantal, Thank you for your comments. We hope you visit our hotel again the next time you visit Toronto. More

 
 
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Additional Information about BEST WESTERN PLUS Executive Inn

Also Known As:
Best Western Plus Executive Hotel
Best Western Plus Executive Hotel Toronto
Best Western Toronto
Toronto Best Western
Address: 38 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotels in Toronto
Price range (per night): S$143 - 178
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Best Western Plus Executive Inn Hotel is the newest hotel located in the heart of Toronto East, just 10 minutes from the Toronto Zoo. Inquire about our Toronto Zoo, Science Centre & Wonderland Packages. Standard Rooms, Executive Rooms & Spa Suites available. All rooms with microwave, fridge & hi-speed wireless internet & more. Our guests enjoy our indoor pool, hot tub, sauna, fitness room & a deluxe hot breakfast. Exclusive: Show your guest key & save at 6 local restaurants. ... more   less 
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