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All 25 Charlottetown hotels

Holiday Inn Express Hotel & Suites Charlottetown

2.5 of 5
200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
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Holiday Inn Express Hotel & Suites Charlottetown
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81%
Ranked #7 of 25 hotels in Charlottetown
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155 reviews from our community

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Date Rating
Nashville, Tennessee
Top Contributor
71 reviews 71 reviews
58 hotel reviews
Reviews in 61 cities Reviews in 61 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

It's obvious that lots of money has been spent remodeling and updating the lobby and common areas of this older property. Those areas are beautifully done and quite appealing.The staff are super-friendly and helpful, and the breakfast is what you'll find at this brand everywhere. But the details make or break a property long-term, and someone isn't paying attention here.... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
18 June 2013

Thank you for providing feedback regarding your recent stay at the holiday Inn Express & Suites Charlottetown. I do understand your concerns and assure you that our maintenance team is working diligently to repair the deficiencies you have pointed out. We have also secured quotes to have our entrance way upgraded to include automatic doors and a heated enclosure. I... More

Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 26 May 2013 via mobile

My wife and I stayed here for three nights and we can truthfully say it was a very enjoyable experience. The staff are very friendly and helpful, there is plenty of safe parking, great TV channels (incl. all the major US TV networks). The hotel is very well maintained and clean, plus i is very quiet at night. it's a... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

It is wonderful to hear that you enjoyed our newly upgraded HD channel selections. I hope you had an opportunity to take advantage of some of the complimentary movie channels while you were here? If not, perhaps you will have an opportunity on your next vist. Thank you for choosing the Holiday Inn and we hope to see you soon.... More

Kingsport, Tennessee
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 26 May 2013 via mobile

Great location. Spacious room and bathroom. Liked the citrus shampoo! Very clean. Desk staff very knowledgeable and helpful. Cookies at check-in. Friendly. Hot Breakfast was well stocked and kept clean. Spacious dining area for breakfast.

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

Great to hear that you enjoyed you home baked cookies. Thank you for recognizing the efforts of our employees and thank you for choosing the Holiday Inn. We hope to see you back soon! Kind regards, Thierry More

Lexington, MA
1 review
5 of 5 stars Reviewed 25 May 2013

I stayed at this hotel the week of April 15th, 2013 while attending the funeral of my brother-in-law. I am from Boston & travel a great deal throughout the States & the Maritimes. While all the staff,each & everyone were just wonderful, one employee, Lisa Forrestall stood out. I have never met any service person as professional, warm, caring &... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

Once again we would like to express our sympathies for your loss. You are correct when you mention that we do appreciate everything Lisa does for our guests and her team. Lisa is a very intrigal part of the guest service experience at the Holiday Inn and we hope to have her leading the team for a very long time.... More

Truro, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2013

we stayed one night the room was very clean the housekeepers that were in the hallway at the time we checked in were very helpful except for one lady she didnt understand us her english was not the greatest ...over all great place breakfast was great, lots of choices .... the only thing is when checking out the lady at... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

I would like to appoligze for not asking how your stay was. I will be sure to have our guest services manager reiterate the importance of this question during her pre shift meetings. I am sure that the question will be asked on your next visit. Kind regards, Thierry More

Saint John, Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 21 May 2013

The welcome was genuine. The room was very good with fridge & microwave included. The weather was dreadful, very cold and wet but the 2 nights we spent here with friends on Victoria day weekend were pleasant refuges of warmth. Lindsey on the front desk was particularly helpful and friendly. Breakfast was very busy on the first day due to... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

Thank you for acknowledging Lindsay's efforts in your review. I am pleased that enjoyed you time on the Island and I wish I could have changed the weather for you. Hopefully your next visit will be a sun filled one. Kind regards, Thierry More

Jersey Shore
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 15 May 2013

We stayed here last summer for the Atlantic Canada International Airshow. I realized I had never posted a review so here goes. Upon our arrival, the manager was at the door, helping us unload our car. He quickly assigned a bellman to help us out. The location is convenient to Charlottetown and a bit of a drive to Sommerville, where... More

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Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
17 May 2013

Dear Exit 105, You are absolutely correct; better late than never! It is always great to hear feedback and comments like yours definately help to motivate the team. Although I am no longer the new guy in town, the enthusiasm is still here and our team is more focused and stronger than ever. We hope you have an opportunity to... More

billericay
1 review
5 of 5 stars Reviewed 8 May 2013

Stayed there 6th & 7th May, site of hotel great for touring all of the island. All staff very helpful and efficient. Rooms excellent. Breakfast varied and very sufficient for ones needs. Had a problem with our vehicle and housekeeping sorted our dilemma within five minutes. Staff above and beyond what you would expect - be nice to them.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
6 June 2013

Thank you for recognizing the efforts of our team. It is great to hear that you found your room comfortable and relaxing. We hope you have an opportunity to visit us again in the future. Kind regards, Thierry More

Seattle
Top Contributor
69 reviews 69 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 May 2013

This appeared to be one of the better hotels in the area. I was there on business and liked it very much. Wifi was strong, lots of outlets. housekeeping forgot coffee, but they brought some up instantly. The breakfast was better than average. Staff was very friendly. I would stay there again.

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
13 May 2013

Thank you for providing feedback regarding your recent stay at the Holiday Inn Charlottetown. I do appoligize for missing your coffee refresh and assure you that is not a regular occurance. I did discuss the matter with my executive housekeeper and have determined that during the change over to our new coffee machines we missed your room. We look forward... More

Halifax, Nova Scotia, Canada
1 review
2 of 5 stars Reviewed 29 April 2013

We booked two nights in April to visit with family. The room was good. It was clean, with two queen beds that were a good fit for my family. Free hot breakfast was good enough for us; I'm up early, was able to go down and bring some coffee and snacks back to our room while we all woke up.... More

Was this review helpful? Yes
Thierry_Surette, General Manager at Holiday Inn Express Hotel & Suites Charlottetown, responded to this review
13 May 2013

Please let me begin by appologizing for your uncomfortable stay. Myself and my team at the Holiday Inn make every effort to ensure that our guests have an enjoyable and relaxing stay in our hotel. I do understand your concerns and although we do make every effort to ensure that our guests are not disturbed by large groups in house... More

 
 
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Additional Information about Holiday Inn Express Hotel & Suites Charlottetown

Also Known As:
Holiday Inn Express Hotel And Suites Charlottetown
Holiday Inn Express Charlottetown
Holiday Inn Charlottetown
Charlottetown Holiday Inn
Address: 200 Capital Drive, Charlottetown, Prince Edward Island C1E 2E8, Canada
Phone Number:
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Charlottetown
Price range (per night): S$174 - 271
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Charlottetown The sophisticated Holiday Inn Express Charlottetown Hotel borders the city's harbor and is just a short distance from the University of Prince Edward Island and many great attractions. This Charlottetown hotel, located in the capital city of Prince Edwards Island, is just a short distance from many fine area attractions, including the Confederation Centre of the Arts, Fox Meadow Golf and Country Club and numerous cycling paths. You can go on an adventure through the Head of Hillsborough, the Tea Hill and the South Shore loop on your bicycle while staying here in Charlottetown. Other hotels in the area can't compete with our great value and location. Our Charlottetown hotel offers the best solutions for your area business needs. You can stay productive at our well-equipped business centre that features copy, fax and print services, and if you want a meeting to go off without a hitch, host it in one of our three spacious meeting rooms considered the best among Charlottetown, PEI hotels. Stay at Holiday Inn Express and you can experience a blend of convenient amenities, great value and service. You can go for a swim in the heated, indoor pool and relax and unwind in the whirlpool. Keep your workout routine in sync at our fitness centre that features free weights, treadmills and stair climbers. Don't wait any longer, reserve your room at our Charlottetown hotel today. ... more   less 
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