Price and location is the only thing this residence has going for it!
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Price and location is the only thing this residence has going for it!
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Hi,
Thank you for taking the time to share your comments.
As you stated, our establishment does not have A/C. However, our rooms are equipped with ceiling fans and we provide portable fan upon request.
Again we appreciate your comments and we hope to have the opportyunity to welcome you again at our hostel.
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We stayed at UQAM the weekend of July 23-24, on Friday and Saturday night.
The online booking process seemed simple enough, but there was a lot of information missing/unclear/hard to find. We were not told how or when our payment would be processed (they charged the first night upon booking, and the rest of the amount at check-in). We were...
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We wanted to sincerely apologize for the challenges that you experienced last weekend. Because customer satisfaction is very important to us, we thank you for taking the time to express your concern.
We would like you to contact us directly by email at est@residences-uqam.qc.ca or by phone at 514-987-6669 in order to investigate further into this matter.
Please rest assured...
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