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Hotel de l'Institut

3535 Rue St-denis, Montreal, Quebec H2X 3P1, Canada (Le Plateau-Mont-Royal)
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Hotel amenities
Special Deal
Free breakfast with your stay
Hotel de l'Institut
Ranked #19 of 169 hotels in Montreal
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153 reviews from our community

    Trip type
Traveller rating
    93
    48
    8
    2
    2
Date Rating
Miami, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 May 2013

This is a teaching hotel because it a a hotel associated with a school in which the hospitality students get practical experience. For the record, I love restaurants associated with cooking schools and support the educational experience.That said, there are certain basic lessons that should have been learned after all these years. While the staff is lovely and earnest, the... More

Was this review helpful? Yes
See 5 more reviews by Clifford K for Montreal
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
7 May 2013

Mr. Clifford K, We appreciate you took the time to write your comments. I am sorry you feel that way about the Hotel de l'Institut. I can assure you that our housekeeping supervisor works hard to ensure the high quality and cleanliness of our rooms. Most of the time,our costumers give positive comments about it, not only on Tripadvisor, but... More

chartreuse
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

We spent 9 days at ITHQ begining of april 2013 and it was a very good experience Booking was very easy and people very helpfull. Rooms are spacious , with confortable King Beds ; Our room was equipped with a shower . At arrival , we got a room at 7th floor with a defective heating system . The room... More

Was this review helpful? Yes
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
17 April 2013

Dear ChartreusePier, Thank you for your comments. I am sorry you have experienced a problem with the heating unit... but I am glad to see that our team did their best to solve the problem. We trully hope to welcome you again soon! Valérie Amiot Rooms division Manager More

San Francisco, CA
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 9 April 2013

I just completed an overnight stay here. The hotel is a training operation for students studying in the associated institute. The price is actually very low for such a central location. The hotel has an industrial decor, which isn't my favorite, but overall, the hotel is excellent. My room was clean and large, with very comfortable beds. Complementary high speed... More

Was this review helpful? Yes 2
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
15 April 2013

Dear VivekSub, Thank you for your review! We are glad you have enjoyed our room and services. We hope to welcome you again soon! Valérie Amiot Rooms Division Manager More

Toronto, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 March 2013 via mobile

A lovely hotel in a very convenient location; in the heart of Montreal. Only let down was the noisy heater in the room. However, one didn't really hear it after one had a nice dinner with wine in one of the thousands of restaurants in the area.

Was this review helpful? Yes 1
See 2 more reviews by Yuksel for Montreal
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
20 March 2013

Thank your for your review! We are glad you have enjoyed the hotel and its surroundings! We trully hope to welcome you again! Valérie Amiot Rooms division manager More

Quebec City, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 19 February 2013

I stayed in this hotel several times during last 5 years. The hotel is relatively small; very well located, just beside a metro station. In fact, it is a school for students in travel business. Thus they keep an excellent level of service. Rooms are spacious and always clean. The beds are very comfortable and toiletry is of good quality.... More

Was this review helpful? Yes 1
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
25 February 2013

Dear vlad16, Thank you for your review and tips! It is true that our parking is often full for visitors. Although, we do have reserved parking spaces for our hotel guests. You need to register at front desk to receive a parking ticket that gives unlimited access to the garage for the lenght of your stay. We look forward to... More

Toronto, Canada
1 review
5 of 5 stars Reviewed 18 February 2013

1. The hotel is not really expensive, and the price has included the breakfast buffet. The buffet tastes very good. 2. The room is very clean, neat and comfortable. 3. The location is just above the subway station, high accessibility.

Was this review helpful? Yes
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
25 February 2013

Dear Kandaaaaa, We are glad you appreciated your stay. Thank you for your reveiew and we hope to welcome you again! Valérie Amiot Rooms division manager More

Montreal
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 February 2013

I visited ITHQ hotel for a business trip. It was a very nice experience, although at check-in there was a bit of confusion with the parking.the parking was included with the room but the set up requires an initial visit to the front desk to get the permit and then a visit back to the parking to move our car... More

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ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
25 February 2013

Dear Qic013, Thank your for your review. My appologies for the confusion at check-in. We should have mentionned upon reservation that you needed to register first to get the parking pass. The ticket gives unlimited acces for the lenght of your stay. It will be a pleasure to welcome you or your colleagues in a near future! Valérie Amiot Rooms... More

Toronto, Canada
Top Contributor
63 reviews 63 reviews
56 hotel reviews
Reviews in 51 cities Reviews in 51 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 February 2013

I am travelling to Montreal often and this hotel is my favorite. The room are big and very nice. Always very clean and neat. The breakfast was a buffet which is not usual. When I asked why, it was because the students were away. Also, since it is a school, it is my way to help them!

Was this review helpful? Yes
See 3 more reviews by EricMToronto for Montreal
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
7 February 2013

Dear EricMToronto, Thank you for your review and for taking part in the students learning experience and growth. It will be a pleasure to welcome you again soon! Valerie Amiot Rooms division manager More

Ottawa, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 12 January 2013

We are all about hospitality. We understand the pitfalls of the industry. The up and coming stars; the amount of effort it takes to become "worthy"; the knowledge, the experience, the sacrifices (and there are plenty!!). We've stayed here, obviously. Each and every visit has been a lesson -- and so it must be, this is a "school" after all.... More

Was this review helpful? Yes 1
ithq_hotel, Owner at Hotel de l'Institut, responded to this review
15 January 2013

Thank you for your review! Even if guest satisfaction is very important to us, our mission is also to train the students in all the hotel departements. It is a pleasure to know that the students efforts are appreciated by our guests. Be assured that your comments will be transfered to our students! We trully hope to welcome you again... More

Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 January 2013

I've been a guest of l'institut on multiple occasions for the past two years and I must say it's going downhill. Each time I've had problems with drains in the showers/baths - comical at times, but truly when it happens again and again it's just irritating and gross. When I've asked for the drains to be looked at I'm told... More

Was this review helpful? Yes
ithq_hotel, Front Office Manager at Hotel de l'Institut, responded to this review
9 January 2013

Dear Steven B, Thank you for your comments and for your honesty. We appreciate you took some time to write a review about your recent stay with us. I appologize for the inconveniences you have experienced recently. A follow-up has been made with the maintenance departement and the front desk to make sure this kind of situation does not happen... More

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Additional Information about Hotel de l'Institut

Also Known As:
Hotel De l Institut
Address: 3535 Rue St-denis, Montreal, Quebec H2X 3P1, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Le Plateau-Mont-Royal
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Restaurant
Hotel Style:
#5 Best Value Hotels in Montreal
#14 Family Hotels in Montreal
#40 Business Hotels in Montreal
Price range (per night): S$215 - 290
Official Description (provided by the hotel):
Spacious room with balcony and beautiful view of the Plateau Mont-Royal. ... more   less 
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