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Fairmont Le Chateau Frontenac

4.0 of 5
1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Hotel amenities
Fairmont Le Chateau Frontenac
Ranked #15 of 98 hotels in Quebec City
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1,457 reviews from our community

Traveller rating
    831
    406
    146
    52
    22
See reviews for
Families
350
 
Couples
644
 
Solo
46
 
Business
149
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Huntington, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 May 2013 NEW

Drove from Montreal arrived at or around 16:00 and greeted by Hubert, good guy. Upon check in room not ready. The room we were given is marginal at best, but we took it. Upon spending a night, lamp on table broken ( falling apart) for some time, mutiple chips in tub, and turns out today the started up a cement... More

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
23 May 2013

Dear kevin m, Thank you for your review of your recent experience. We are sorry to hear about the issues you encountered during your stay. We sincerely apologize for the wait you experienced for your guestroom as well as the maintenance issues. Thank you for bringing this to our attention. We are currently undergoing some renovations which include all of... More

larkhall
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

This hotel makes you feel like royalty and dominates the city with fantastic views. City bus tour stops right in front of hotel and you can walk to lower town with lovely cobbled streets , shops and character

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
23 May 2013

Dear thebuchanansLarkhall, We are thrilled that you had such a fabulous time at our property. We pride ourselves on creating unique and personal experiences for each one of our guests. Thank you for taking the time to share your experience and we look forward to your next visit. Kind Regards, Genevieve Parent PR Director More

Los Angeles, California
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Are You Kidding Me !!! I was at this location for the first time in my life, and have been to Eastern and western Canada a hundred times before. DO NOT Miss this Place, its Magical, a little bit chilly in the evening, so bring a jacket or sweater even if it is warm in the day. First Off, Park... More

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
23 May 2013

Dear Ritchie H, Thank you for taking time to share such a detailed review. We are so delighted you enjoyed your stay in Quebec City and your experience with us. I am sure your review will convince many to visit our beautiful city and spectacular hotel. We hope to welcome you again! Sincerely, Genevieve Parent PR Director More

Montreal, Quebec, Canada
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Again, a very enjoyable place to stay. Outstanding location and absolutely beautiful building and grounds. Unfortunately, always under construction, but they only worked during regular business hours. Get your souvenirs elsewhere, they are very expensive and poor quality..

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Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
23 May 2013

Dear jeanlf, Thank you for taking time to post on Trip Advisor. We are pleased you enjoyed your stay with us again this time. Thank you for your continued loyalty and we look forward to your next visit. Sincerely, Genevieve Parent PR Director More

Los Angeles, California
Top Contributor
98 reviews 98 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Sign up for their Loyalty program and get free Wi-Fi! The is a great spot to visit the upper and lower part of Quebec City. It is within the walls and everything is in walking distance. The elevator/tram (funicular) that takes you down to the lower part is right outside the hotel. You pay a fee to skip taking the... More

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See 3 more reviews by Bacong F for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
23 May 2013

Dear Bacong F, We are so excited to hear that you had a memorable time with us! Your gracious comments are a continuous inspiration to our team to work harder every day. Thank you also for your constructive comments regarding the bar, I will certainly be sharing this with our team so we can improve speed of service. We look... More

Jacksonville, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 May 2013

The old charm of a palatial accommodation with the warmth for meticulous service certainly speaks of this hotel. It is definitely grand in every aspect. Money well spent. Fine architecture and tasteful design everywhere.

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
21 May 2013

Dear Jenmba3, What a joy to read your review! We are thrilled you enjoyed your recent stay and thank you for recognizing our service. We hope you visit us again. Sincerely, Genevieve Parent PR Director More

Hope Island, Australia
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 15 May 2013

fantastic Hotel with an amazing location. Walk out of the hotel & your right among the action. Great vantage point over looking the St. Lawrence River & centrally located between the old & new city. Dined in the restaurant for dinner & breakfast & the food & service was superb.

Was this review helpful? Yes
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
21 May 2013

Dear ozmuzziemoo, Thank you for your great review and for taking time to post on Trip Advisor. We hope you choose to stay with us again in a near future. Sincerely, Genevieve Parent PR Director More

1 review
4 of 5 stars Reviewed 15 May 2013

Very nice hotel. Everything that you would expect but very expensive for what you are receiving. As is the case for most Hotels of this price wifi and parking both have a very substantial charge. The pool was great. The location is also fantastic to walk around the city.

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Milton, Vermont
Top Contributor
164 reviews 164 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 13 May 2013

Everyone knows about Le Chateau Frontenac in Quebec City, otherwise you will definitely be told when visiting Quebec City. This hotel is a landmark of Quebec City which draws many visitors and the curious. The architecture of the building is stunning and historic and the interior is just as beautiful. During the winter months, there is a toboggan slide setup... More

Was this review helpful? Yes 2
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
21 May 2013

Dear SkydogVT, Thank you for taking time to post a review. We are thrilled you enjoyed your winter getaway with us and hope you visit us again. Sincerely, Genevieve Parent PR Director More

Warrington, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 May 2013 via mobile

We booked a Fairmont Gold room for our 2 day stay in quebec and weren't disappointed. There was a private check in on the 14th floor and we had access to a lounge which served complimentary drinks (not alcoholic- although these were reasonably priced) all day. This also included canapés and breakfast. The room itself was very big and clean.... More

Was this review helpful? Yes 1
See 2 more reviews by Vix_NLW for Quebec City
Genevieve_Parent, Public Relations Manager at Fairmont Le Chateau Frontenac, responded to this review
13 May 2013

Dear Vix_NLW, Thank you for sharing your experience on Trip Advisor. It is very gratifying to know that our Fairmont Gold team has extended the kind of service we strive to offer our guests. I will be happy to share your great feedback with our entire team. We look forward to welcoming you again at Fairmont Hotels & Resorts. Sincerely,... More

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Additional Information about Fairmont Le Chateau Frontenac

Also Known As:
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Hotel Quebec City
Chateau Frontenac
Fairmont Hotel Quebec City
Fairmont Quebec City
Chateau Frontenac Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Quebec/Quebec City
Address: 1 Rue des Carrieres, Quebec City, Quebec G1R 4P5, Canada
Region: Canada > Quebec > Quebec City
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Quebec City
#4 Romantic Hotels in Quebec City
#6 Business Hotels in Quebec City
#11 Family Hotels in Quebec City
Price range (per night): S$262 - 575
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Standing high on a bluff overlooking the mighty St. Lawrence River, Fairmont Le Château Frontenac is not merely a hotel located in the heart of Old Québec - it is the heart of it. At Fairmont Le Château Frontenac, guests are guaranteed a memorable and inspiring stay in one of the most beautiful cities in the world with easy walking access to all of the wonderful sites and experiences that Old Québec has to offer. ... more   less 
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Fairmont Le Chateau Frontenac
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