We reserved a 2 double bed bedroom and got a one double bed bedroom. They couldn't change it when we got there even if there were some left on the internet...they were very rude there was nothing to do. So my college and I had to sleep in the same bed!!! We were not very happy about that, but were... More

This was one of the worst hotels I have ever stayed at and I have stayed at some bad hotels. Most of what made it so bad was the very poor attitude and rudeness displayed by the staff. We kept thinking it was a language issue, but I think that they just don't care, are poorly trained, and a bit... More

Here are the facts as to what happened this past weekend: 1. The room was not as expected. The view from the balcony that we paid extra for was covered 3/4 by a yellow wall. Then, half way through our trip a children's jumping balloon was placed in the other 1/4 of our view and thus blocking the entire view... More

This hotel is really good for a family vacation. Had been at this hotel because of a business trip. My family was with me. One thing we were impress with is the comfort of the room, bed and their specialty linen sheet. Very enjoyed our week-end. Indoor pool ideal for kids, and also the playground. Need a bit of maintenance.... More

This hotel is the perfect venue for business trip with family in Quebec. Our family suite (2 rooms (the principal including a desk, a sofa bed ; a large bed - a little refrigerator + microware) + the second a double deck bed ; a crib (also a little zebra rocking chair (very cute). Our son just love his hotel... More

This hotel is perfect if you have kids. There are a lot of family-type attractions. It's outside the city center but there is bus shuttle that runs nearby and that takes you into the old city. No hassles, no parking problems and it's pretty cheap. The hotel is also close to the Quebec City Aquarium, which is a fantastic place.

Notre suite familiale était malpropre (déchets sous les lits et les meubles, dont un vieux sac de biscuits ouvert, forte odeur d'urine sur le tapis, moisissures dans la salle de bain). La majorité des ampoules étaient grillées. Notre lit était inconfortable et les meubles de la chambres étaient abîmés. Notre terrasse donnait sur la cour extérieure et ses mégas jeux... More

stayed here for 4 days and the kids like the activities, the hotel staff is somewhat courteous but the hotel seems in bad shape, 2 out 3 three aracade or vending machine is broken. The roof was leaking so there was construction starting a 6:30am every morning and every floor could hear it and obviously the fifth and sixth floor... More

Nice Hotel for alle the familly. allots of activities for kids !