We stayed here in Feb 2012 with a team of 13-14 year olds for a hockey tournament. I have traveled extensively and have never received friendlier service! Mona at the front desk, as well as everyone we encountered were AMAZING. We ordered the group meal plan 3 times, and had 1 dinner and 2 breakfasts at the hotel. All you... More

There was no way to turn up the heat and there was no extra blankets. The air was moist and stale making our noses runny. The beds were okay, noise levels at night were silent but the cleaning staff talked loud and actually yelled to each other at around 9:30 in the morning. The rooms were 2.5 out of 5... More

I agree with some of the comments that the rooms could be updated but the staff and service at this hotel was nothing less than outstanding. Perhaps some of the guests just happened to get a bad room or hit this place on a bad day? Restaurant provided decent breakfast fare and the location was great in close proximity to... More

I have stayed in many, many of hotels all across Canada, and this is the worst I have ever stayed in. In my room, I found: old tissues, an abandoned used band-aid, hair (not mine!) in the shower and on my sheets, questionable crusts on my lamp, chips on my radiator, stains on the carpet, and the list goes on.... More

I found this hotel to have the most friendly and accomodating staff that I have ever met. They went out of their way to make sure that we were happy with the rooms, brought extra towels without our even asking and were very helpful with directions to different places. The rooms were nice, clean and spacious.

Dirty carpets, Smelly rooms, dirty walls, loose electrical outlets, no elevator to second floor rooms, half the rooms don't have numbers on them - what's that about?

Even with the bath water extremely hot the shower was ice cold. The carpet and windows were stained and looked very dirty, the TV was old (couldn't hook up electronics) with bad reception, the pillows were terrible, bedding and chairs were noticeably worn, and we could hear every conversation going on in rooms around us. Quite expensive for the quality.... More

Good service, nice to have internet access included in price. Spacious rooms but need updating...Bedspreads worn and TVs old with fuzzy picture. Not a great value for the price. Rooms not very sounded proof. I could hear everyone who walked down the hall. Overall I would recommend people stay at the new Holiday Inn Express until this hotel gets some... More

Despite booking a non-smoking room, got assigned a smoking room. They changed that easily and were very accomodating and friendly while doing so. Room was clean, bathroom was acceptable, but only one plug in outlet that is accessible, (I need a laptop for work, and usually like to charge the cell phone....) but that'll be OK. Internet not working in... More