Stayed there for three nights on a conference trip just last week..the staffs were more than helpful. When the bellboy dropped off my luggage in my room, I asked whether there was a hairdryer and an iron in the room and there weren't. Five minutes later, another staff knocked on my door and delivered both items before I had the...
More
Dear guest,
Thank you very much for posting this nice review following your recent stay with us.
Needless to say that your comment will be highly appreciated by the full team.
I have shared your input about Indonesian food with our Executive Chef and it is correct that some local dishes might be cooked in a different way to be...
More
Stayed here with my family (mom, husband, and 3 yo kid) for 3 nights. The service is great and friendly. The pool was fun and big. Unfortunately, the beach is dirty.
The breakfast buffet has plenty of choices and delicious.
We ate the dinner buffet to and it was delicious. They have a live music playing on the pool.
Overall,...
More
Dear guests,
I would like to say thank you on behalf of all the team for having reviewed so nicely you experience with us.
We are pleased that you have enjoyed our service, pool and food quality.
Regarding the beach, we do have a daily cleaning but unfortunately, we had some unusual heavy rains last few weeks and some detritus...
More
We are currently at the Sheraton Senggigi and having a pretty terrible time. We just arrived tonight and requested two cribs for our children when we reserved the rooms and reconfirmed that two days before coming. When we arrived, the person who checked us insisted that we had reserved one less room than we had (even though we had the...
More
Dear guests,
We are sorry to hear that we did not entirely manage to meet your expectations for which I apologize on behalf of the entire team here at the Sheraton Senggigi..
Straight after reading your comment, we did investigate and it appears that we surely did not deliver as promptly as you were expected for the baby crib and...
More
OK, some rooms may be in need of a brush-up but on the whole everything is well-maintained and quite nice, the staff is VERY helpful and friendly, the pool is outstanding, the beach-bar has a happy hour at sunset, reasonably priced food (just try the stone-crab), the breakfast is superb (@13US$ if not included in your rate). I have been...
More
Dear guest,
We would like to say thank you to have reviewed so positively your experience with us following your second stay at Sheraton Senggigi.
You can ensure that your comment will be shared to all the team and highly appreciated.
We will be definitively delighted to welcome you again on your next visit to our lovely island.
Warmest regards...
More
We are currently at the Sheraton Senggiggi and have been pleasantly surprised by the courtesy of the people and the ambiance of the hotel. Everything is well taken care of in the tiny details. Since the hotel was fully booked they upgraded us to a Suite close to the pool. If you are Sheraton preferred guests I suggest you to...
More
Dear guests,
Thank you for reviewing your experience with us still in our property…
As you mentioned, we had a group last few days that made our property more busy than usual and we are delighted that it did not affect your stay.
To be a SPG member ( Starwood Preferred Guest) offer various benefits that we highly recommend our...
More
We chose the Sheraton as an alternative to staying on Gili Islands. Travelling with a 12 and 14 year old we chose to upgrade from a deluxe to a suite which had an additional lounge/dining room.Was a great choice. Bathroom was huge. TV channels extensive with a DVD player. Saw the deluxe room and would have been fine for two...
More
Dear guests,
We are delighted to read your comment following your stay at Sheraton Senggigi.
Thank you for describing so nicely all our facilities and mentioning our staff friendliness.
Hopefully you will visit our pretty Lombok Island sometime soon and this time, experience our resort a bit longer.
We all look forward to your next visit.
Warmest regards.
Dominique Duvivier...
More
I stay there with my 6 mo pregnant wife, 2 yo kid and a nanny. we booked 2 connecting sea side deluxe rooms for 4 nights.. the rooms are clean and well maintained, aircon are cool, spacey balcony with view to the manicured garden and bit of ocean behind tall coconut trees.. The bathrooms are clean, with no bathtub..
The...
More
Dear guests,
Thank you for sharing your experience with us and describing so nicely our product and service.
We are as well very pleased that you recommend our resort.
As you mentioned , there are few nice restaurants at hotel walking distance however, I invite you on your next visit to try as well our restaurants, we have an extensive...
More
Our seven night stay at this hotel was very comfortable and above expectation.
When our fridge or bath sink did not work they were repaired immediately. When we needed a Doctor, he was at the hotel in 30 minutes. This is an important issue when you are not well in a foreign country. Therefore the lobby staff were very supportive....
More
Dear guests ,
We are pleased to read that your seven nights experience at our resort has been rather enjoyable and above you expectation.
We sincerely appreciate whenever we receive such comment, we will display it as any other guest comment and yours will be definitively appreciated by the team.
We wish that if you visit us again, you will...
More
Not being one to stay in el cheap-o backpacker place, I've become more accustomed to staying at mid range place. Over the years, I find myself coming back to the Sheraton in Sengiggi. Much much worse places are charging 600-700k IDR a night, with the Sheraton slightly higher, but miles better in condition and service.
More
Dear guests,
Thank you for your nice review and we are pleased that amongst many other hotels that offer some similar rates, we are still your preference in Lombok due to our service and hotel condition.
We look forward to welcome you again for another stay that we expect to be soon.
Warmest regards.
Dominique Duvivier
General Manager
More
We just spent 2 weeks at the Sheraton Lombok and would highly recommend it as the grounds are beautiful and well maintained, the pool eminently swimmable yet walkable with several shady nooks and gym well equipped. The staff are very friendly and take initiatives to anticipate our needs. The breakfast was extensive and room service options good and reasonably priced....
More
Dear guests,
We are very grateful to you to share your 2 weeks experience at our resort and very pleased that in overall, it was so positive.
All Lombok Hotel Associates, we are really concerned about the Island cleanliness and we have brought this issue numerous time to local authorities and we are expecting some progress from them. From our...
More
If you own or manage Sheraton Senggigi Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
299 Reviews
451 Reviews
41 Reviews
