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All 1 Newgate Street hotels »

Ponsbourne Park De Vere Venues

4.0 of 5
Newgatestreet Village | Nr Hertford, Newgate Street SG138RA, England
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Ponsbourne Park De Vere Venues
4.0 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
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Date Rating
King's Lynn, United Kingdom
1 review
2 of 5 stars Reviewed 7 May 2012

We arrived at the Ponsbourne Park hotel on 6th May 2012 at about 8.00pm having booked a family room (2 adults 2 children) via the De Vere website. We printed out this confirmation and I am glad I did! Upon arrival we were greeted with what only could be described as a scene from Fawlty Towers, and this theme continued.... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
10 May 2012

Dear MickeyC, Thank you for taking the time to give us your feedback regarding your recent stay at Ponsbourne Park, although it is disappointing to hear of the issues that you encountered during your stay, I was happy to hear that my team did everything within the power to try and overcome these for you. At Ponsbourne Park we work... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 May 2012

We decided to stay a Ponsbourne on a special offer break, £19.00/night on a room only basis. We arrived at aprroximately 4.30 on Thursday 3May 2012, only to be told there wasnt a room ready for us, as confirmation of our booking hadnt been received, although we did have a copy of the confirmation with us. This then delayed booking... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
10 May 2012

Dear Sungirl2011, Thank you for taking the time to give us your feedback following your recent stay at Ponsbourne Park, I am sorry to hear that you did not certain aspects of your stay did not meet your expectations. It was good to read your comments of the room that you were allocated and also the comments regarding the food... More

Preston
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 May 2012

Stayed here for one night to break our journey. Not that easy to find using the hotels own instructions but we got there eventually! Rural situation. Very comfortable and large room in the old house. No lift. The room was clean and the bathroom was large and well supplied with towels. Didn't eat there so can't comment on food. Would... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
10 May 2012

Dear LancashireLass21, Thank you for giving us your feedback and we are glad to hear you enjoyed your stay. We would love to welcome you back soon for that longer break. Thanks again, Team Ponsbourne. More

Rayne, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

After a hectic day in London we decided to have a night in a hotel instead of going straight home. We booked Ponsbourne and took a special 'room only' offer. The welcome was warm and the room a fairly standard hotel room, clean and tidy and fairly modern. The hotel is quite isolated in the countryside, so unless you want... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
10 May 2012

Dear bougivalbob, Thank you for taking the time to give us the feedback from your recent stay at Ponsbourne Park. I was glad to hear that you had enjoyed your stay and your dining experience in our Bistro, we have ensured that we have ran a wine serving training course with the team. Thanks again Team Ponsbourne. More

Hatfield, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

My brother's wedding was at Ponsbourne so we decided to book a room for the night. The room was huge, and very comfortable, with a great view of the beautiful grounds. Breakfast was included in the cost, and was yummy (and there was plenty to eat). The hotel itself is also very nice, with lots of very elegant spaces, and... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
30 April 2012

Dear Principessaleah, Thank you for taking the time to leave us your feedback, it is great to hear that you enjoyed your stay with and your brother's wedding. The team at Ponsbourne work very hard to deliver for our customers and I am glad that we delivered for you. Thanks Team Ponsbourne. More

England
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

I booked this hotel at short notice and without carrying out any prior research and I was very dissapointed. Apparently, the hotel is actually owned by Tesco and it is used in the week as a training school for Tesco. Although the room was excellent, this was the only part that excelled and the rest of the hotel fell well... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
30 April 2012

Dear RWKW, Thank you for taking the time to leave us your feedback. I am sorry to hear that during your stay we did not reach our usual high standards, my team work very hard to deliver for our guests and I will ensure that we use your comments to assist our teams in achieving their objectives. Our Main Restaurant... More

Leamington Spa
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 April 2012
2
people found this review helpful

I took my husband here for the night for our 5th wedding anniversary on the De Vere deal which seemed too good to be true. We were meeting up with friends in St Albans the following day so it was ideal. On turning into the very long drive way it was a breath taking building , we had a very... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
30 April 2012

Dear Rachel6040, Thank you for your feedback regarding your stay at Ponsbourne Park, I am glad to hear that you had a pleasant stay with us and that my team looked after. As you noted it is the little things that make a difference and it was great to hear that the team delivered in this respect. We hopw to... More

Mansfield, Notts
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 12 April 2012
2
people found this review helpful

Satyed 2 nights just before Easter on a £19 per night offer. Lovely grounds, nice room and staff who really can't do enough for you but did have some issues 1. Room was cold and it appears the heating is on a timer so we had to go to reception to ask for that to be overridden (had to go... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
18 April 2012

Dear romanycatgirl, Thank you for taking the time to leave us your feedback, I am glad to hear that overall you had an enjoyable stay at Ponsbourne Park. I have fed your comments on to my team and we have been busy ensuring that our information and bedroom standards have been addressed. The hotel has an amazing history and it... More

Surrey
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 April 2012
2
people found this review helpful

We met up with my sister and her partner and stayed here for one night last week for £19. The room was in the annexe ,very clean and tidy and we did have a bath. Room perhaps a little sparse but really no complaint - obviously good value for money. Very pleasant lady on reception when we booked in and... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
18 April 2012

Dear ThirstySurrey, Thank you for taking the time to leave us your feedback, I am glad that you enjoyed your stay with us and that you were able to take advantage of one of our amaxing offers. Please keep checking the DeVere website for more information on more of our offers. Thanks again, Team Ponsbourne. More

Camberley, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 28 March 2012
2
people found this review helpful

We booked one Friday night online at a very resonable price of £19.99. So this review needs to take that into consideration. After booking I found a quote saying that guests booking online will be placed in the annex. The hotel looks great on the picture, very old world and rural. The main building is very much like this but... More

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Paul Muscroft, General Manager at Ponsbourne Park De Vere Venues, responded to this review
2 April 2012

Dear Krisk0, Thank you for taking the time to leave us feedback. I am gald to hear that overall you enjoyed your stay with. I will ensure that our Bistro team receive your great comments about the food and service. Thanks again Team Ponsbourne. More

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Additional Information about Ponsbourne Park De Vere Venues

  • Ponsbourne Park Hertfordshire
  • Ponsbourne Park Hotel
Address: Newgatestreet Village | Nr Hertford, Newgate Street SG138RA, England
Price range (per night):* S$91 - 226

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Ponsbourne Park De Vere Venues
Show the lowest price for this hotel (from our partners)
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