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Lake Tahoe Resort Hotel at Heavenly

3.5 of 5
4130 Lake Tahoe Blvd., South Lake Tahoe, CA 96150 (Formerly Embassy Suites Lake Tahoe Resort)
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11 reviews from our community

    Trip type
Traveller rating
    3
    2
    5
    1
    0
Date Rating
Santa Rosa, California, Usa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2013

We booked this room when the hotel billed itself as an Embassy Suites, we have stayed at this location on numerous occassions over the past 20 years, always appreciating the quality offered by Embassy Suites/Hilton. Unfortunately this time we were sadly disappointed. The breakfast was very poorly presented, the muffins were stale, eggs, potatoes cold, fruit tasteless. The hotel manager... More

Was this review helpful? Yes 1
Guest_MgrSLT, Guest Relations Manager at Lake Tahoe Resort Hotel at Heavenly, responded to this review
14 May 2013

Thank you for taking the time to write this review and let us know about issues you encountered during your stay. Thank you as well for being very loyal to our property during the past 20 years, we sincerely appreciate your past and future support. The transition necessitated a departure from the “Cooked-to-order Eggs / Omelets” since that is a... More

San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 May 2013

I stayed here during April 4th thru the 9th. The hotel is right in between Harrahs and Heavenly Village. When I booked, it was still the Embassy suites, so even though I did not get my rewards points, the hotel still honored all the perks Embassy normally provides, ie(managers reception and buffet breakfast). So you might want to check what... More

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Modesto, CA
Top Contributor
54 reviews 54 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 May 2013

I have stayed here numerous times over the years. I was curious to see how the hotel would change after the sale. I was pleased to find the same friendly and service oriented staff. The only change I noticed was the lack of made to order omelets in the breakfast buffet. They have added a specialty egg dish in its... More

Was this review helpful? Yes 1
Clayton, North Carolina
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 May 2013 via mobile

We booked our room in Feb when the property was a Hilton Embassy Suites and were not aware that the owners are no longer associated with Hilton and had changed the name to the Lake Tahoe Resort Hotel. We would have appreciated an email notification of the change so that we would not have wasted time trying find a place... More

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Tracy, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 April 2013

Had an awesome time. Weather was amazing. Slow weekend so mgr reception was practically empty. Loved hearing about the possible changes to the breakfast and mgr reception to come. Enjoyed having the pool to ourselves.. can't wait to return and glad all the perks of embassy have rolled over and are being improved. Kids loved seeing the turtle and fish.... More

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Riverside, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 22 April 2013

First of all, I was a little worried about staying at this hotel since it is no longer part of the Embassy Suites brand; however, our stay was very nice and comfortable. The buffet breakfast is a wonderful addition. Our 2 small children loved all the options: fresh fruit, different kinds of juices, fresh cooked eggs, potatoes, french toast, and... More

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Northwest
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 18 April 2013

Our room was out of date with tub high sliding shower doors, to the 25 inch tube TV in the bedroom. The bed had been several years old, and very used. A few plus's of this hotel are: workout room, managers reception, and the made to order breakfast in the mornings. The hotel recently switched ownership, so the staff did... More

Was this review helpful? Yes 1
Guest_MgrSLT, Guest Relations Manager at Lake Tahoe Resort Hotel at Heavenly, responded to this review
26 April 2013

Thank you for your comments on your recent stay with us during our transition to an independent property. Would like all the readers to know that our ownership group remains the same and we will operate as an independent property. In mid to late August this year we will be investing $5M - $7M to upgrade each of our 400... More

Albany, California
1 review
3 of 5 stars Reviewed 17 April 2013

We just stayed here over the weekend. They insist that they are going to give the hotel, formerly Embassy Suites, a more "local flavor". But, I think that means "cost cutting" in the reality. They no longer offer "breakfast made to order", but rather a traditional buffet of eggs and some type of meat (bacon or sausage, but not both).... More

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Warrington, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013 via mobile

I think this hotel does exactly what most people need. The location to the gondola is excellent and the rooms are a good size and clean. This hotel is never going to be The Ritz but it is not trying to be. Overall, would I stay again then definitely - yes!

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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 April 2013

I have to say first that I suspect that probably most of I have to say about this hotel probably was related to the hotel changing hands immediately after our stay. They were knocking off "Embassy Suits" sign as we were driving off. Now it is just called Lake Tahoe Resort Hotel. In any case, you could tell they are... More

Was this review helpful? Yes 2
 
 
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Additional Information about Lake Tahoe Resort Hotel at Heavenly

Also Known As:
Embassy Suites Lake Tahoe Hotel
Embassy Suites Lake Tahoe Hotel South Lake Tahoe
Embassy Suites Lake Tahoe
Embassy Suites South Lake Tahoe
Lake Tahoe Embassy Suites
Address: 4130 Lake Tahoe Blvd., South Lake Tahoe, CA 96150 (Formerly Embassy Suites Lake Tahoe Resort)
Phone Number:
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 68 hotels in South Lake Tahoe
Price range (per night): S$227 - 379
Hotel Class:3.5 star (3.5*)
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