We visit Richmond regularly and have always found Quality to be an ideal base. Free shuttle, breakfast and wifi - great. And the staff are all very jolly. Minoru Lakes at the back provide a good way to take a little exercise. If you can swing a room at the rear, you will have a bit if a view of... More

I am working in and out of Richmond area and thought this might be a good choice. How wrong can you be!!! Just like other reviews the hotel is old, carpet has bumps in it through out, rooms are small which is not bad but beds are really really old and nothing has been updated. They seem to be unable... More

Used points and now realize I wasted my points. First off the shuttle was not running so we took a cab which the hotel paid for. After flying for 11-1/2 hours we were exhausted and just wanted quiet and a comfy bed to sleep. These are NOT comfy beds. They are OLD & small, the tv is OLD & BIG,... More

I had to stay in the area for a medical appointment and when I looked online the price was far below that of the competitors. I accidentally booked a single room and even though it said it was a non negotiable rate they worked with me and gave me a double for very little more. Check in was easy and... More

On our recent trip through Vancouver Airport, we stayed 3 nights at this location. Front desk staff were excellent ! Our check in was quick and efficient - as was our departure. The rooms are clean and well equipped. Bedding was plentiful. The bathroom was spotless ! Parking is by an underground secured lot with elevator directly to the lobby... More

We decided to go to Vancouver for a couple of days to pick up some things that we can't get on the Island and for a change of scenery. Even though we took our car over to get to some of the more out of the way places we needed to go we wanted a hotel that was close to... More

I stayed for the first time and i am very happy. The rooms are clean, underground secured parking (though it is very tight for my truck) OK breakfast and feel happy for the price I got that room. They can add yogurt and some bages too to make it a big breakfast. All the staff are quite friendly. Richmond mall,... More

I have booked for multiple nights and ended up staying only for one night. Asked to checked out early, the front desk asked me to stay until the manager shows up. I waited for almost 1/2 hour to see him and the attitude and the way to treat guests, worst ever. What a day to start the long flight. DO... More

We stayed here twice in October, for several days each time. Extremely quiet (we were on the park side), good price, friendly manager (Vijaay), and fast shuttle to airport. Restaurants, hospital, shopping center, mall, and exotically stocked supermarket all within easy walk. The manicured park right behind the hotel is beautiful. Breakfast (free) might be improved by some healthier cereal... More