From the time we walked in the door, front desk staff launched our lovely Pinnacle Hotel At The Pier experience by rushing out to help with luggage and welcome us as if we were long lost friends. We were treated with a high level of professionalism, courtesy and friendliness that only a good hotel can offer. Rooms are spacious, very... More

found the staff extremely helpful and friendly. great location and very central to many shops, restaurants and transportation. the rooms were clean and spacious and the pool was definitely a great amenity. all in all two thumbs up! thanks pinnacle for a great time!

Large rooms, modern and stylish. Very comfortable with great views of harbour and downtown Vancouver. Upscale hotel in a 'blue collar' neighborhood. I would suggest staying here versus downtown Vancouver for a multitude of reasons. Price - luxury hotel at out of city price, convenience - easy to get to while still having access to downtown Vancouver because this hotel... More

I stayed at this wonderful hotel in early May thinking that a 5 star hotel built recently in Vancouver should be disability friendly. The hotel and the room was ok, but i was so disappointed when I went to use the Swimming pool. The swimming pool only has ladders, there is no stairs , or ramps or one of those... More

I travelled to this hotel last year for a conference in Vancouver. I stayed here for about three nights and really enjoyed myself. From the level of customer service to the amenities that are provided, I thought it was perhaps one of the best hotels (if not THE BEST) I had ever stayed. Last week - June 1-5 - I... More

This hotel is well located at Lonsdale Quay in North Vancouver, as short sea bus ride to the heart of downtown. The ease and quiet of the hotel is a great welcome. The staff are always good! The fitness centre and pool are awesome! The rooms are quite comfortable and well appointed.

This is a shiny new hotel with very trendy styling. Some may be put off by the glass wall in the bathroom shower, which has blinds, but that's only if partner trust is an issue. The room view is the Vancouver skyline, albeit with an ugly yellow crane obscuring an otherwise perfect panorama. To get to town is a $2... More

Im almost reluctant to share this cause Im afraid the price might go up and availability go down when people find out about this gem..having travelled extensively including several previous trips (both business and pleasure) to the Vancouver area we inadvertently stumbled onto this facility a couple yrs ago...we are currently enjoying our 3 rd return to the Pinnacle and... More

Harbour view room -spectacular view across the inlet both day & night. Ultra clean, comfortable room decorated with elegant taste. Staff went out of their way to be helpful. Room service Sunday brought a fantastic prime rib dinner cooked to perfection. Wished I could have stayed longer. Highly recommended. Hope they keep their prices reasonable (unlike most of Van. hotels.)... More