The staff were English speaking (and told me that this was the English Quarter). The reservation was done without a hitch. There wasn't an elevator that I could see, so I lugged my heavy luggage up to the second floor. Breakfast was simple, with the toaster being the only heat involved. The beds were soft, which is all I really...
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This property is on the older side and is beginning to show it. Shuttle and proximity to the airport is convenient. Staff was super friendly. Rooms are worn. There looks to be a newer Quality Suites down the road.
Thank you for your comments. I am always happy to hear that our staff provided good service and that our shuttle was able to get you to the aiport without delay. I do apologize for the worn "appearance" of the hotel. We are, in fact, an older property, although we do try hard to assure that all of our rooms...
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We stayed at the comfort inn for just one night. It is fairly close to the airport and the shuttle was convieniantly located. The shuttle was on time and the driver very friendly.
The front desk offered me an upgrade to two queen versus the two doubles I had booked for free which was nice. We were in late and...
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I am sorry to hear that you did not enjoy your stay here at the Comfort Inn. This hotel is, in fact, an older building but we really do our best to assure that our rooms are all clean and in working order. I would like to apologize for the smoke smell in the hallways, however, the smell is inevitable...
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Poor even for a budget hotel and a one night stay. The shuttle service was not easy to locate but the staff were friendly. food was poor and room was dreadful.
I am sorry to hear that your stay with us was not enjoyable. I'm not sure I understand why the shuttle service was not easy to locate, however in the event that the shuttle is unavailable we do encourage our guests to take a taxi at our expense. Regardless, I apologize for this and will look into the situation. I...
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Stayed for one night and parked our car there for a week while we were in Cuba. Excellent service!! We had an early flight and there was no shuttle available so the hotel paid for our taxi to the airport. When we returned from our trip we called the hotel for the shuttle back to our car but there wasn't...
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Thank you for choosing The Comfort Inn for your recent stay in Pointe Claire. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority.
It was a pleasure to have you as our guest. We would like to take this opportunity to...
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We stayed at the Comfort Inn for three nights. I have to say that we had a great experience. Not only were the rooms clean, the option of grabbing a quick breakfast without having to leave the hotel was great.The best part was the friendly staff. Matthew at the front desk went above and beyond to accomodate us and ensure...
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I would like to take a moment to thank you for taking the time to write a trip advisor review for teh Comfort Inn Pointe Claire. I am happy to hear of your pleasant experience and even more delighted to hear that Matthew was able to go "above & beyond" for you. It is always our goal to make every...
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Stayed one night with my son during a local hockey tournament. The room was clean, updated bathroom, good beds, free internet, a large flatscreen TV and a mini fridge. The staff was friendly and the included breakfast was quite adequate if not sumptuous. Close to highway, Tim Hortons, airport and Cage aux Sports... what else do you need? The only...
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Thank you for choosing the Comfort Inn Pointe-Claire as your accomodation for your sons hockey tournament. We are always happy to hear when our customers feel that our hotel met or exceeded their expectations. We also appreciate you having taken the time to leave such a positive review. We hope that the next time you need a hotel room in...
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I stayed here for one night on a recent business trip, room was a bit outdated, showing some wear and tear, but basically I consider this a good value and very close to the airport
We appreciate you choosing to stay with us and for taking the time to leave a review of our hotel. We hope that for any future business trips to Montreal, you will consider staying with us again.
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Booked for December 23-December 26. Comfortable room but not advised at check-in that maid service would not be available on Christmas Day nor movie availabiity. Only one towel in room at time of arrival but linen cart was in hallway so able to get additional towels. However, no fresh towels on the 25th or toilette accessories. Sleeper sofa was not...
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We are glad that you found the room comfortable during your stay. We apologize for the confusion with the housekeeping services on the 25th. All guests checking in on the 24th should have been given an information sheet detailing our holiday services, and guests already in the hotel should have had this information sheet slid under their doors. We are...
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61 Reviews
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