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BEST WESTERN PLUS Hotel Universel Drummondville

3.0 of 5
915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
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BEST WESTERN PLUS Hotel Universel Drummondville
4.0 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    15
    19
    7
    0
    7
Date Rating
Oshawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 May 2012

We stay at this hotel everytime we drive through to go to New Brunswick. The staff are friendly and very accomodating. The rooms are very clean and spacious. They have an indoor pool so when you reserve ask for a room that opens up into the pool area, you slide open your patio door to the indoor pool with tables... More

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Montreal
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 7 May 2012

I stayed there on business in April. The hotel as a little 70's look when you walk in but they are renovating so it might get a more refreshed look when I go back. The location is great as you have a couple of malls and many restaurants around. The only complain I have is they don't have a fitniess... More

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Brooklyn, New York
Senior Contributor
25 reviews 25 reviews
Reviews in 20 cities Reviews in 20 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 5 May 2012

Decided to stay here bc it was a good location for the drive from NYC to Quebec city. It was right off the highway, and very close to many restaurants (walkable after being in the car for 6 hours). Beds very comfortable and the toiletries in the bathroom are pretty good too. The staff does speak English too! ;) Nice... More

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Ottawa, Ontario
Top Contributor
87 reviews 87 reviews
Reviews in 70 cities Reviews in 70 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 29 April 2012

No problems here. One night stay at this great property. Nice size rooms with super comfortable beds. The furniture in our room showed its age but it was super clean. It looks like the bathrooms have been renovated and some of the furnishings as well. The public areas of the hotel were a bit old and would need some upgrades... More

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Regina, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2012

We decided to stay here because we were passing through Quebec on our way to New Brunswick and didn't want to stay in Montreal or Quebec City. The hotel is right off the highway. The service was great, especially since we have such limited French and all of the employees we spoke to had at least a basic grasp of... More

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
26 April 2012

Bonjour, First, I want to thank you for your recent stay at our property during your way through New Brunswick. I am glad to see that you enjoyed your night stay. Our location, as you may have noticed, provide our guests a lot of facilities in walkable distance, like the shopping center, movie theater, coffee shop, gaz station even drug... More

New York City, New York
Senior Contributor
49 reviews 49 reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 12 January 2012

Wonderful hotel with friendly staff, plenty of parking, walkable to eating and shops, easy off and on for the highway. No free breakfast but attached restuarant and diner across the street. Business center, pool, exercise room. Beds had the BEST linens I ever had and were hugly comfy! Bathroom was clean and fine. Could have used a big mirror for... More

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
8 February 2012

Bonjour, First I want to thank you for your recent stay at our property during your trip in Drummondville City. You can be sure that your comments regarding our staff will be communicated. I am glad to see that you enjoyed our location. Effectively, we are right off the highway 20, exit 177, between Quebec and Montreal City. So this... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 31 December 2011

I stayed overnight at the Best Western hotel in Drummondville, Quebec. I arrived late and left early so didn't have an opportunity to check out the dining room. However, the king size bed was the new memory foam type and it was really comfortable. Only $99 for the night and it was just off the hwy and very quiet.

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
8 February 2012

Bonjour, First of all, I want to thank you for your recent stay at the BEST WESTERN PLUS Hotel Universel in Drummondville City. I am very happy to see that you enjoyed our brand new memory foam mattresses. We changed it in all of our 109 rooms and 7 suites. Those came from the caompany Essentia. We also provided our... More

Waterloo, Ontario
Senior Contributor
40 reviews 40 reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 29 August 2011

I recently stayed at this hotel twice. Once on my way to Northern Quebec and once on my way back. The staff was very pleasant and helpful. The beds were very comfortable, the linens and pillows were nice, and the air conditioning was pretty good. We did not have enough towels for the three of us but they were happy... More

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
7 September 2011

Hello, First I would like to thank you for staying at our property during your trip through Drummondville City. Every guest's comments is really important to us. You see me very happy to read that you enjoyed our mattresses. Indeed, we recently changed all of those. We took them from the company Essentia with memory foam. We know how much... More

Lafontaine
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 August 2011

We stayed here during our trip to nothern Quebec. Check in and out very fast. Staff very friendly and bilingual.The room was very nice and the beds very comfortable. We appreciated the beautiful bedding. We had a nice room on the ground level, since we where traveling with two small dogs, this was a bonus! The pool area was okay.... More

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
7 September 2011

Hello First, I would like to thank you for having stayed at our establishment. Your feedback is really important to us. With your comments we always try to improve to give better services to all of our guests. We also love to see guests like that are travelling with their beautiful pets. We charge no extra fee and always give... More

Brampton, Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 18 August 2011

We stayed at this hotel during our trip from Southern Ontario to Northern New Brunswick for a family function. The hotel is fine, great location, only seconds from highway 20 and has a number of reasonably priced restaurants nearby. Our only complaint was the smell of bleach. We stayed at this hotel last January as well and noticed the smell... More

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Flavie P Cote, Front Office Manager at BEST WESTERN PLUS Hotel Universel Drummondville, responded to this review
25 August 2011

Hello, First I would like to thank you for giving us your feedback regarding your recent stay at the BEST WESTERN PLUS Hotel Universel in Drummondville city. As I can see, you enjoyed the location of the facility. Indeed, we are located halfway between Montreal and Quebec City, bordering Highway 20. You just have to take the exit 177 and... More

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Additional Information about BEST WESTERN PLUS Hotel Universel Drummondville

  • Best Western Drummondville
  • Drummondville Best Western
  • Best Western Hotel Drummondville
Address: 915 Rue Hains, Drummondville, Quebec J2C 3A1, Canada
Price range (per night):* S$149 - 278

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BEST WESTERN PLUS Hotel Universel Drummondville
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