My husband and I stayed at this hotel in the jacuzzi suite. The room stunk like smoke. Just absolutely reeked of smoke. The hotel obviously knew about this, as when we first went in the windows were wide open and the heat was blasting. We went and complained to the front desk and asked to be moved to another jacuzzi... More

Except in the odd case, you know what you'll get when you book at a Holiday Inn and this one does not disappoint. We booked at the last minute, but got helpful efficient service from the front desk, while the room was, as usual, impeccably clean and with the usual nice standard of fittings, including a fridge and microwave. I... More

The hotel is comfortable and very close to GO Station Whitby. Rooms are decent and fine for business travel. Pros: 1) Close to Go Station 2) Clean and decent rooms 3) Friendly Staff - reception and housekeeping 4) Good breakfast Cons: 1) No coin laundry facility 2) ATM at hotel does not accept Visa card 3) Disturbance if room near... More

I stayed at this location over the weekend and had an amazing time! We were only there for one night, but everything was great!! From the friendly front desk to the tidiness of the room; we enjoyed ever bit of our stay here and will come back to this hotel next time we're travelling through this area!

Stayed for one night after our wedding, room smelt like smoke, the front desk never answered the phone, phone call at 430am? We needed a wakeup call at 7am not 430. Never Again will we stay at a Holiday Inn. Plus the room was almost $200. We stayed at the Marriot the next time, way better service and cheaper. Never... More

We were in Whitby for my aunt's funeral. It was a very stressful time with lots of complexities. The hotel staff was very accommodating and we can't thank them enough. In general the hotel was very convenient for us, just off the highway but we never heard any road noise. The rooms were clean and adequate with amenities that we... More

My father has stayed at the hotel a number of times on business. It is almost impossible to talk to a guest at this hotel. No one answers the phone! My father has some health issues and it is important to get in touch. I called today for over a half hour and let it ring for 20 times before... More

This was a 2 day Business Stay. Front Desk Staff were very Friendly, and Pleasant. Rooms, and Carpets are clean. Flat Screen TV with about 50 channels, and a good sharp picture. Microwave & Fridge. The work area was a bit disappointing. A very small table with uncomfortable chairs, and a single electrical outlet. Working was cramped, and there was... More

All staff very friendly, front desk, cleaning staff, breakfast staff...everyone!! The rooms were clean and comfy - firm and soft pillows The breakfast was yummy, eggs, sausage, biscuits, cereal, bagels, coffee, fruit. Tv had lots of options.