My family just returned from a one-night stay in Brockville. I booked this hotel through Hotwire and got a great price, but became a bit apprehensive when I read some of the reviews here. I am happy to say that although somewhat dated, the hotel was very clean. The updates that have been made should make this hotel palatable for... More

Passing itself off as a resort and conference centre, this hotel is in desperate need of renovating...or demolition. The rooms are tiny by North American standards and our 2 double bed room was filthy- lots of food wrappers left behind the end table (I assume from previous guests), lipstick or perhaps food smudges on the mirror, and a clearly unvacuumed... More

The hotel was probably nice at the beginning of the century. The 20th century. It was not only old but the one small elevator for 5 floors was very slow. The front desk never got my telephone in my room to work. I could not call outside of the hotel. I asked numerous times and they never fixed it. There... More

our room was not worth the money spent. wallpaper was falling down, water damage on ceiling and walls caused plaster to fall down, looked like mold in the heating/cooling radiator, temperature in room could not be controlled, shower head water pulsation extremely hard to adjust, bathroom counter creaked and sounded like it may fall down, breakfast food was marginally acceptable.... More

we had gone to Brockville with our Atom B hockey team. Upon checking in, they only had one bed available for the 3 of us- even though I called the 1-800 number TWICE to confirm our reservations. They had no notice of any of my requests. The desk clerk then suggested that since Zellers was accross the street and it... More

Had a wonderful stay here, when winter weather led me to seek shelter. Far enough from the highway that noise was not an issue. Friendly staff, well-kept premises, and everything I needed in my room. Breakfast was good. And the price sure was right!

Super nice and clean hotel. Friendly staff. But it was like waking up in 1980, they really really need up update this place. Although I did enjoy my stay, I wouldn't go back. Honestly it was kind of creepy.

I truly enjoyed my stay at this hotel. It is extremely rare to get great service (day and night); a welcoming environment and a clean and comfortable room, all at a great price. The negative reviews almost deterred my stay but I am glad (as one always should) took this information with a grain of salt and decided to continue... More

This hotel was considerably less expensive than other properties and after reading reviews I was hesitant to book here but one reviewer recommended the top floor and he was right. Our room was clean, had a frig, microwave and coffee maker and best of all quiet as we faced out back so no street noise. The health club (privately run... More