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Glenwood Motel, Trail Reviews

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Glenwood Motel

2.0 of 5
2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
Hotel amenities
Glenwood Motel
3 traveller photos
Ranked #2 of 3 hotels in Trail
3.5 of 5 stars 25 Reviews
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25 reviews from our community

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Traveller rating
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    10
    5
    2
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Date Rating
Edmonton
1 review
“Home Again”
4 of 5 stars Reviewed 18 May 2013 NEW

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Kaslo
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“quaint motel with cafe”
4 of 5 stars Reviewed 11 February 2013

We chose this motel because it has a pool and the rooms are inexpensive. It was a pleasant surprise to find the rooms recently renovated and clean and the pool warm. I also used the exercise room, which was clean and pretty well equipped. I only needed the treadmill which would have been nicer to use if it had been... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
14 February 2013

Dear Luckas80, Thank you for your nice review of our motel. I’m glad that you were able to use the pool and the gym, as the pool is always a hit with the kids and the hot tub is great for a relaxing soak after a good workout. Also, thank you for your suggestions, I appreciate hearing what our guests... More

Spokane, WA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Clean and reasonable”
4 of 5 stars Reviewed 4 October 2012

If you have reason to be in Trail, British Columbia, Canada, there isn't much to choose from. The Terra Nova is a Best Western in the heart of downtown (what there is of it). It's a nice hotel too with a medium to high price range. Just up the hill outside of downtown is the Glenwood owned by the same... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
19 October 2012

Dear Guest, thank you for your wonderful review of our property. I’m happy your enjoyed your stay as well as the your meal at the Glenwood Café. Our staff will make every effort to personalize our guest’s stay and make them comfortable. Thank you very much for recommending our Motel. We look forward to having you stay with us again! More

British Columbia, Canada
1 review
“GREAT place!”
5 of 5 stars Reviewed 23 August 2012

Very nice rooms.Great comfortable beds. Reasonable pricing for Senior guests. Exceptional "beyond the call" service. The little attached restaurant has great food, reasonable pricing and awesome coffee. I highly recommend this establishment, and would not hesitate to stay again.

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
19 October 2012

Dear Glennie, Thank you very much for your great review of our motel. I am glad that you enjoyed your stay and your meal at the Glenwood Cafe. We're always happy to make a guest's stay exceptional and we're pleased to help out when we can. Thank you again for taking the time to write a kind review. More

Penticton, Canada
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Not a very quiet place.”
3 of 5 stars Reviewed 8 August 2012

We have stayed before but this time was very frustrating. We were woken up at 6 by a very rude guest who had to start his or hers Harley up and let it idle for 15 minutes before leaving. Then at 8 o clock House keeping comes to try and clean our room considering 11 o clock is check out.... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
14 August 2012

Dear Guest, I am really sorry that you had such a negative experience at the Glenwood Motel, I sincerely hope this apology will help restore your faith in our Motel. Please rest assured that we are taking this matter extremely seriously as we always strive for service excellence in all departments especially housekeeping. Thank you for bringing this to my... More

Port Alberni, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Top value for Trail, BC”
4 of 5 stars Reviewed 20 June 2012

The Glenwood offers everything the weary traveller might need. Although I did not take advantage of the outdoor or indoor pool, I am sure after a hot day, both would be inviting. Although check in was slow, we were very happy with all the ammenites in our room, which was recently updated.The queen pillow-top bed was divine after a weary... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
18 October 2012

Dear 1WestCoast, Thank you for such a great review of our motel. We're always looking for ways to add value to our guest's stay. We enjoy providing quality amenities be it coffee or toiletries that will make one's stay more comfortable. Yes we are continuing with our upgrades as we have recently put in new King Sized beds and new... More

Tofino, Canada
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Clean and reasonably quiet”
4 of 5 stars Reviewed 7 June 2012

We stayed at the Glenwood for three nights last weekend to attend a wedding. Our room was clean and fairly quiet (considering the motel was full of wedding guests). The building is old and has been somewhat upgraded over the years. The toilet in our room was loose and rocked back and forth on the tile floor. This was rather... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
18 October 2012

Dear Brian S, Thank you for your review about your stay at our property. I understand that it is uncomfortable to have to smell cigarette smoke, however in order to keep the guests from smoking in the rooms we allow them to smoke outside. At the time of your stay we recently had retiled all our bathroom floors and were... More

Silverton
1 review
1 helpful vote 1 helpful vote
“Thanks Hal”
5 of 5 stars Reviewed 26 April 2012

My friend had an appointment in trail Hospital at 6:00am I took her to Trail the day before so we didn't have to get up at 4:00am to get there in time she stayed in the Glenwood Motel I had to go home have sick wife. Guess what Trail taxies don't start working until 7:00am and they are all booked... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
18 October 2012

Dear Strusa, thank you for sharing your friends experience on trip advisor. It is very unfortunate that the taxi cab service is so limited. I am pleased that Hal was able to help your friend get to the hospital in time for her surgery. We are lucky to have such a helpful member on our front desk team. Thank you... More

Trail, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 26 April 2012

We recently spent 2 nights at the Glenwood Motel and found it to be very clean and comfortable. Although it is on the main highway, it is very quiet. The clerks at the reception desk are very friendly and helpful. I would definately recommend this motel to anyone requiring a place to stay in the Trail area.

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
18 October 2012

Dear Dinny, Thank you for taking the time to write a positive review of our motel. Our office staff and housekeepers strive to make our guest's stay as comfortable as possible and I'm pleased that your stay was so enjoyable. Thank you. More

Fraser Valley, Canada
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“clean !!!! Good value and very comfortable beds”
5 of 5 stars Reviewed 31 March 2012

My husband and I stayed at the Glenwood Motel in Trail for 2 nights. We were traveling with our large sheepdog and were given a 'mini-suite'. Mini fridge/microwave/coffeemaker, queen bed in the main room, queen bed in a separate bedroom. $20 per night dog fee and room rate was $79.99. The Glenwood is a sister facility of the local Best... More

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Sandi H, Front Office Manager at Glenwood Motel, responded to this review
18 October 2012

Dear Guest, thank you for your feedback on your stay at the Glenwood. We are happy to be a dog friendly motel as we understand that sometimes you cannot leave them at home. Being a sister property to the Best Western Columbia River gives us the ability to accommodate our guests that may not be able to check in before... More

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Additional Information about Glenwood Motel

Address: 2769 Glenwood Drive, Trail, British Columbia V1R 2S6, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 3 hotels in Trail
Price range (per night): S$130 - 181
Hotel Class:2 star (2*)
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Glenwood Motel
2769 Glenwood Drive
Trail, British Columbia V1R 2S6
Canada
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