Room was converted from a double to a king, had ruts in the floor, holes in the wall and some kind of bug or worm hanging all over the ceiling. Staff didn't care about how our stay was, were rude on check-in and check-out. Train noise is terrible and they run all night long. It took us 45 minutes to... More

My husband and I stayed here on Friday March 15th,2013. We were driving through to Calgary. We have stayed in many Sandman's over the years and we were content with this one. On the Monday, March 18th, we sent our son to stay here as he was also heading through to Calgary. I called ahead for pricing and was told... More

We recently stayed at the Sandman and have to say it was one of the best hotels we've stayed in in Cranbrook. The rooms were clean, the 24hr Denny's was a bonus, the pool had the clearest water ever, and the staff was just the icing on the cake. We will definitely be staying there again!

Absolutely amazing staff and would stay any time we r in cranbrook everyone rocks. Couldn't ask for a better place the only thing missing is a nice big hot the pool was Awsome as well thanks again I highly recommend stayin at the sandman inn

Ok room, but front desk staff was good. Good value! Some people were upset that there wasn't an elevator, but other than that out stay was nice and the hotel was convenient. we would definitely stay at the Sandman again.

I am having a lovely stay with the most wonderful and helpful staff! We had some noise issues but they wnet above and beyond to make us happy. I do wish there was a gym, oh well! I guess I get a day off. Thank you Sandman Cranbrook for being so awesome!

We stayed there at Sep 8, 2012. Weekend rate is 79CAD plus tax, 88.48CAD. The manager Dan was very nice and helped us for various needs. The only disadvantage is that it is too close to the railway. If you are a light sleeper, you will be awaken by the train for sure. If you choose this hotel, please ask... More

My family spent a night at this hotel when we went through town on our summer vacation. The sign said there was a pool and that sounded great after a long day on the road with a four-year old. The hotel itself is just fine. It lives up to the standard you would expect from a Sandman. The pool is... More

This is one of my favorite hotels that I've been to.. As always, I had a very warm welcome from them as soon as I got to the hotel. I am impressed with their customer service, it's excellent. They do listen to what you say and accommodate the request if possible. The room was very clean and so is the... More