What can you say. It's a Hilton. Beds are always the best. Rooms are clean. We have stayed in a one-bedroom suite and a unit with two queens and they are very roomy. This Hilton is across the street from some good shopping.
Not only is this hotel conveniently located and very well appointed, but also the staff are the best...very pleasant, helpful and friendly. We'll continue to stay at the Hilton Metrotown whenever we are in Burnaby.
Good: - Close to skytrain and the mall - Very nicely appointed - Nice staff Bad: - A little pricey
Dear the_cosworth,
Thank you so much for your comments, we are so pleased that you received excellent customer service during your stay. We look forward to welcoming you back again soon.
Best Regards,
Evelyn.
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I had a reservation at the Hilton Metrotown Vancouver BC. There was a slight snafu but thanks to the attention of Chris Perna the Front Office Manager I was taken care of professionally and courteousness.
It was a pleasure to stay at this hotel and when my business or personal travels take me back to Vancouver I am sure to...
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Dear Bretgoss,
Thank you for taking the time to let us know about the outstanding service that you received during your stay from our Front Office Manager Chris Perna. Chris is a fine example of how we take pride in ensuring that our clients have a memorable stay.
Thank you again.
Evelyn Gut
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This is a good central location to stay in Vancouver, it's in Burnaby, a suburb of Vancouver but close to Downtown Vancouver, next to a big mall. Service is great, rooms have been upgraded and very comfortable beds, quiet, and a great restaurant, close to shopping, reasonable parking, a good pick. Even the prices are pretty good. Didn't get to...
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Dear Show You Care,
Thank you for your kind comments about the hotel, we are so pleased that you enjoyed your stay with us. We do infact have a very nice fitness centre with an outdoor pool however on the top floor of the hotel is our Opal Lounge with a beautiful view of greater Vancouver. The Hotel serves breakfast...
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I stayed at this Hilton while in Vancouver attending a conference. I chose to stay outside of Vancouver proper since the rate per night was much more affordable ($125/night). The hotel was easy to find, which prompt and efficient check-in. Parking was $9/night and was okay though a little tight in places (the hotel shares parking with the mall below...
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Dear PsychRN12,
We are so pleased that you enjoyed your stay, the views from the guest rooms are definitely unique of the North Shore and Southern Gulf Islands. We look forward to being your hotel of choice again on your next visit.
warmest regards,
Evelyn Gut
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I stayed here a couple weeks ago while on a business trip. I've stayed in many hotels in the Burnaby, Vancouver and Victoria area and in comparison this hotel is in my top 3 for sure (over-all rating based on comfort, value, customer service etc). I was given the opportunity to fill out a survey sent to me via email...
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Dear Rob_H560,
Thank you for taking the time to provide a review on your recent stay, We are pleased that you enjoyed your stay and that our management team was able to assist you with your concern. Again Thank you for thinking of the Hilton and we look forward to welcoming you back again soon.
Warmest Regards,
Evelyn Gut.
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The Hotel is in a central location in Burnaby. There are a lot of food and activity options nearby- attached food court/mall. They are also fairly close to the metro station so it is convenient to get around Vancouver.
The Hotel staff is very nice and attentive. The food at the bar/restaurant is good and waiters/bartenders are very friendly.
I...
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Dear NorCal_ds,
Thanks for the review! I am glad to read that our hotel staff made you feel comfortable and that you had an enjoyable stay. We hope to welcome you back again soon.
Sincerely,
Evelyn Gut
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Very nice hotel. I would stay there again. Nice to be close to restaurants and the giant mall. The meeting rooms are very nice and comfortable.
Dear irishgal161,
I am happy to read your comments regarding your recent stay with us. It’s great to hear that the location and room amenities were to your liking. We hope to see you return again soon.
Sincerely,
Evelyn Gut
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This is a really clean and modern hotel with excellent staff. I had a prior stay which had some hiccups due to noise issues, but this time I brought earplugs just in case. I didn't need to use them. The only hiccup this time was my internet didn't work when I arrived. They sent up a maintenance staff within 10...
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Reviewed 16 November 2010
Dear LeviTrop,
Thank you for your recent stay at the Hilton Vancouver Metrotown! We appreciate you staying with us again and are glad to hear that you had a more enjoyable experience this time. I apologize that there were issues with the ethernet cable in your guestroom but I’m glad our maintenance team was able to fix it quickly. We...
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