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BEST WESTERN Airdrie Reviews

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BEST WESTERN Airdrie

121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Airdrie
20 traveller photos
Ranked #5 of 5 hotels in Airdrie
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    15
    6
    4
    6
    7
Date Rating
Winnipeg, Canada
1 review
“Room small, beds comfy, hot tub does not work”
2 of 5 stars Reviewed 18 May 2013 NEW

On my third day of my stay of 7, after reading all the great reviews, I am not finding the same courtesy that others are raving about. Lies about the hot tub simply needing chemicals are getting old; just be honest and tell us it's broken, we have a pool at home and know that it doesn't take days on... More

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saskatoon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Matches the description of an old dated small town motel.”
3 of 5 stars Reviewed 12 May 2013 via mobile

We stayed for one night, and if I hadn't been exhausted and in desperate need of sleep I would have turned around and left to go to the next hotel. I know that's bad, but it's just so old. The carpets need replacing, super old and dirty. Walking down the hallway felt like the old tower of terror walk. Dark.... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
16 May 2013

Thank you for your positive comments regarding our comfortable beds, breakfast and staff. Greatly appreciated! I am pleased to let you know we are a few months away from replacing the carpeting and am confident our Hotel will be more to your liking upon your next visit. It would be our pleasure to serve you again. Susan Ballard General Manager... More

Vancouver, Canada
1 review
“Service goes above and beyond”
5 of 5 stars Reviewed 19 April 2013

All staff are friendly and accommodating, service was prompt and gracious. Elizabeth, working reception, offered up her own advil when we asked where we could find a drug store. That's exceptional service! Rooms are up to date and very clean, and I was impressed with how thorough the housekeeping staff was (despite needing to work around my mess). It's also... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
16 May 2013

On behalf of the entire team of the Best Western Airdrie, I thank you for your positive comments regarding our service, cleanliness and convenient location. Greatly appreciated! We look forward to welcoming you back to the Best Western Airdrie. Susan Ballard General Manager Best Western Airdrie More

Toronto, Canada
1 review
“Comfy beds”
5 of 5 stars Reviewed 28 March 2013

My husband and I stayed her for 2 nights, beds were comfy and the breakfast was awesome.. For a older hotel it was very clean, great place to stay, staff was friendly.. Mall is a close drive and they have a bar/lounge area that my husband loved to sit and have a drink. will be back again

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
3 April 2013

Thank you for taking the time to review the Best Western Airdrie. On behalf of the entire staff we would like to thank you for your positive comments regarding our cleanliness, breakfast, and friendly staff. We are pleased you enjoyed our Champions Lounge and we hope to welcome you back soon. Susan Ballard General Manager Best Western Airdrie More

Fort McMurray, Canada
1 review
“Fantastic Hotel”
5 of 5 stars Reviewed 11 March 2013

I stayed at this hotel twice on my way to and from Banff. Elizabeth, the front desk supervisor was so helpful as she made sure that I had the right directions before setting off for my trip. Melinda, the front desk clerk was not only helpful but very friendly and went out of her way to make sure that my... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
3 April 2013

Thank you for your positive comments regarding our breakfast selection, nicely decorated rooms and helpful staff. Elizabeth is doing an amazing job as our new Front Office Manager and we are delighted to have her on our team. We hope to welcome you to Airdrie again. Susan Ballard General Manager Best Western Airdrie More

Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
“Disapointing.”
2 of 5 stars Reviewed 20 December 2012 via mobile

I stayed there for a class for work. Normally best westerns are great. This was not. The rooms are tiny. With no desk space had to do most of my work on my bed or at there bar downstairs. They did have a bar but the decor of this place I thought I was back in the 60s. The elevator... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
23 January 2013

Dear Hiney 204, Thank you for taking the time to review our hotel and for mentioning the cleanliness of our rooms. I apologize for not meeting your expectations and hope to have another chance to serve you. Susan Ballard General Manager Best Western Regency Inn Airdrie More

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“Very Disappointed Most Best Western Hotels Are Amazing!!”
1 of 5 stars Reviewed 4 December 2012

My husband and I stayed here on our kids free weekend getaway (which this was our second time away in over 5 years) as we were passing through on our way to Banff. We usually always stay at a Best Western hotel as they are our favorite and we have never been disappointed in one before. First apon check-in they... More

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Review collected in partnership with Best Western

BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
7 January 2013

Thank you for taking the time to review our Hotel, your feedback helps us improve. I apologize sincerely that you were disappointed and believe our team could have done more to make your stay in Airdrie enjoyable. We have taken steps to rectify issues you experienced during your stay. Please rest assured your feedback has been taken seriously. It is... More

Alberta
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 30 November 2012

The Best Western Regency Inn in Airdrie is a beautiful hotel, the room was very nice. I love that Best Western gives you two big thick pillows and two softer ones. It has the best Continental breakfast we've ever had. Make your own waffles, there was a steam table with bacon, eggs etc. and lots of cold breakfast food. Very... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
3 December 2012

Dear Isoder, Thank you for your enthusiastic and positive comments regarding the Best Western Regency Inn Airdrie. Greatly appreciated! Our team is pleased you greatly enjoyed our upgraded bedding and extra pillows as well as our complimentary hot breakfast. The bacon is definitely a big plus. We hope to see you again. Susan Ballard General Manager Best Western Regency Inn More

Regina, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great Corporate Hotel”
5 of 5 stars Reviewed 21 November 2012

I stayed in this hotel last week while doing business in Calgary and it was a great hotel. It was very close to the Crossiron Mills Mall in Calgary. It has a free continental breakfast and great internet speed. It is very close to some nice restaurants. I discover a tapas restaurant just 5 minutes away from this hotel which... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
3 December 2012

Dear Ted, I would like to thank you for your positive feedback regarding the high quality and speed of our free wireless connection. We realize internet speed is of the utmost importance to our corporate guests . Our location 5 minutes from Cross Iron Mills Mall is indeed a huge plus point, truly one of the top malls in Alberta.... More

Salmon Arm, Canada
1 review
“Nice friendly hotel”
4 of 5 stars Reviewed 5 November 2012

Good hotel - convenient location - very friendly and helpful staff. Building is a little dated - part new and an older part but our room was very clean and the bed and linens were excellent. Good little restaurant in the strip mall next door but besides that and the pub in the hotel not too much is close. Overall... More

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BWAirdrie, General Manager at BEST WESTERN Airdrie, responded to this review
3 December 2012

Dear Robert, On behalf of the entire team of the Best Western Regency Inn, I thank you for your positive feedback regarding our service and convenient location. Thank you for choosing to stay with us. Our friendly and helpful staff would be pleased to welcome you back during your next visit to Airdrie. Susan Ballard General Manager Best Western Regency... More

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Additional Information about BEST WESTERN Airdrie

Also Known As:
Airdrie Best Western
Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Phone Number:
Region: Canada > Alberta > Airdrie
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #5 of 5 hotels in Airdrie
Price range (per night): S$153 - 236
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BEST WESTERN Airdrie
121 Edmonton Trail SE
Airdrie, Alberta T4B 1C2
Canada
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