We stayed in Gatineau for our weekend in Ottawa. The hotel was conveniently located for walking to the War Museum and short walks to corner stores and restaurants in Gatineau. We were happy with our renovated room and the king bed was comfortable. The room had a small refrigerator and sink so we were able to stock up on drinks...
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We stayed at this hotel February 3 and February 4, 2012. On arrival, it was apparent the entire front end of the hotel was under construction. Entry and exit were through a temporary single door at the side of the hotel. The sidewalk to this door was slippery with snow and ice. The front desk was a couple of temporary...
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4 March 2012
I regret that your impressions are so terrible though I understand that the experience in the middle of the night is one that is impossible to enjoy.
There was a general alarm that was caused by a sprinkler head letting go and creating flow. This triggers a general alarm and as you mentioned the correct action is...
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The property is under renovation and brand change to Crowne Plaza, which I believe will do wonders for the property. The completely renovated pool and whirlpool were absolutely splendid and my partner and I didn't want to leave the whirlpool. I look forward to returning once renovations are complete. The rooms still need work but are spacious and comfortable, updated...
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Just like to thank you for the comments, we are very happy that you enjoyed the new recreational facilties.
Quick update on Friday at 4:30 PM, we opened the new main entrance so both the vehicular and pedestrian access is back to normal.
Again thanks for your comments the National Gallery of Canada is showing VAN GOGH UP CLOSE as...
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My family travelled to the Ottawa area for Winterlude, and stayed on the Quebec side of the river. The hotel is literally just accross the bridge from downtown Ottawa - you can see Parliament Hill from some of the hotel windows. The front entrance of the hotel is under major renovation - the hotel appears to be transforming into a...
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It is really encouraging to read that you and your family enjoyed your stay and that you appreciate what we have accomplished.
We can see the light at the end of the tunnel, completely new life safety systems, the front entrace has it's skylight and is open to the public. Our first guests through the door are from England via...
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I recently stayed at this hotel last weekend from 2/3/12 - 2/5/12 with family. I requested two rooms on a high floor and was accomodated nicely. This hotel is going under major construction and it is visibile. Based on previous reviews I had read I was concerned. I was pleasantly surprised to see the condition of the lobby, reception, swimming...
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Glad you enjoyed the facilities, your concern over the Pa system has been noted and addressed, both through training and redundancy in programming of automated responses. The new Life safety system cutover in fact was only 48hrs earlier. The return to normal status that morning actually required a number of trades assitance to re-establish the system as we had sprung...
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Stayed 6 nights in this hotel while on a visit to Gatineau during last week of 2011. Despite ongoing renovations, I guess given the holiday time of the year, we did not feel the impact as the hotel was nice and really quiet from a renovation perspective, especially during the first couple of days. Having read comments from past visitors...
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Read your comments, pleased that you appreciated the quality of accomodations and a little dissapointed as you appear to be with the situation of your room beiing amongst a Hockey Team. I imagine you stayed stayed during the Kiwanis Tournament. It is tough to manage these groups even though they all sign a commitment to conduct with us.
I invite...
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Excellent rooms especially the lake views looking onto Ottawa. They are however renovating to chnage name to a crowne Plaza, thus no pool. The have a little conveneice bar but their restaurant needs a bit of attention.
While our room on the 11th floor is quite nice, the renovations are not finished here. Additionally, I was extremely disappointed to find that the pool is closed. Had I known that ahead of time (we had been here twice in the past, and I had looked forward to doing deep water aerobics in their pool), we would have stayed...
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We acknowledge and apologize for your disappointment during your most recent stay. With the extent of renovations still remaining to be completed, such as the front entrance, lobby, and restaurant all within the next few months, you can expect that the process will continue on until, at least, April 2012. It is unfortunate that our notice of the ongoing renovations...
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On a last minute trip to Ottawa, the holiday inn was the only place nearby that had rooms available. The Hotel is a reasonable walk from downtown and Parliament Hill, but the hotel itself is not worth the cost. The halls on my floor were half painted and light fixtures were hanging from the wall. The halls smelled of paint...
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We acknowledge that the hotel is under major renovations & with many millions of dollars invested thus far. We currently have completed the 10th to 14th floors, and the 9th floor is currently, partially completed & we are continuing our way down throughout the entire hotel. When we have high demand for rooms in the area, to accommodate our clients,...
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Hotel is currently undergoing a very serious renovation in the nd of which it will become a Crowne Plaza.
Location is very good, right in the center of Gatineau, and about a 5 minute drive from downtown Ottawa. They have an underground parking garage whifh is very secure and connected directly to the hotel lobby.
Stayed in a renovated roon...
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