We stayed one night in the hotel. Check in was fast and professional, room was comfatable and clean. We had supper in the restaurant, the food was excellent, I had the chicken that was cooked to perfection and my wife had the lamb shank, that was tender and the sauce was to die for. To finish off we had a...
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the hotel rooms were very good clean tidy and modern and staff very friendly the dinner was not as good no choice for sweets as hoilday inn at newport did last year.tonymbe
Dear Guest,
Thank you for completing a Trip Advisor review online after staying with us. We were pleased that you were able to stay with us with your coach tour. Thank you for your kind words regarding the staff and the room cleanliness and modern outlook. I have passed on your comments regarding the staff to the whole team in...
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We stayed at this hotel prior to flying from Bristol Airport the following day. If travelling from the south / south west of England this hotel is an ideal stopover if flying early the next morning. Comfortable rooms, good menu for dinner, breakfast and good service throughout. There is a shuttle bus service to and from the airport if required....
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Dear Guest,
Thank you for your kind comments about our hotel. We are happy that you enjoyed your stay with us and that you commented that we are the “ideal stopover” for travelers wishing to use the airport. Praise and positive feedback such as this acts as a motivator for the whole team to continue their good efforts.
Once again,...
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Stayed here for 1 night 28 April 2012, prior to an early flight from Bristol Airport the following Morning. First impressions where ok, hotel appeared very quiet. Room was average, only complaint is that the hearing was not working which was needed as it was an exceptionally cold day for time of year! Neither the bar nor restaurant menu were...
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Dear Guest,
Thank you for reviewing our hotel on Trip Advisor following your departure from staying. I was pleased that you chose to stay with us at the Holiday Inn Bristol Airport, but displeased that you experienced heating issues during your stay. I agree that this is totally unacceptable. I can confirm that these issues have now been rectified. Please...
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I booked 2 Executive Rooms for one night 28 April 2012, it was our 2nd visit to this hotel near Bristol Airport.
We arrived and didn't!t receive the warmest of welcomes, all the receptionist was interested in was swiping our credit card, she was very persistent until it became embarrassing and annoying. My debit card was declined because I was...
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Dear Guest,
Thank you for taking the time to complete a Trip Advisor review online following your departure from staying with us. I was pleased you chose to visit the Holiday Inn Bristol Airport, however it came as a great disappointment to me that you experienced problems such as these during your visit.
On this occasion we have clearly got...
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Stayed here one night before an early morning flight. Booked early and got a cheap rate, and a smoking room! Didn't know it was still possible! What a joy if you are a smoker not to have to stand around in the rain and wind feeling like a scab!
The room was fine, staff friendly, but we got there late...
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Dear Guest,
Thank you for taking the time to review the Holiday Inn Bristol Airport on Trip Advisor. I was pleased you chose to visit our hotel and it came as a great compliment to our staff that you commented regarding their customer service.
I was however, slightly confused regarding your remarks about no biscuits/small snacks being available. I can...
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I stayed last wednesday night & have stayed in many hotels all over the world & although this hotel was average i would highly recommend that you DO NOT get the early morning shuttle. The driver clearly smokes at least 60 a day & myself plus another couple felt so ill i wanted to be sick. I am an ex-smoker...
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Dear Guest,
Thank you for taking the time to complete a Trip Advisor review online following your departure from staying with us. I was pleased you chose to visit the Holiday Inn Bristol Airport but it came as a great disappointment to me that you experienced these problems during your stay.
With respects to your comment regarding our shuttle driver,...
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2nd stay here and was an improvement from my original stay over a year ago. Recoginition was good for Priority Club members. Modern room and well appointed. We got a good night's sleep. We had an evening meal and were surprised how nice it was. Quality of the food was very good. I thought it was excellent and it's also...
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Dear Guest,
Thank you for reviewing our Hotel on Trip Advisor following your departure from staying with us. I was pleased that you chose to visit the Holiday Inn Bristol Airport and it came as a great pleasure to me that you enjoyed your stay. Guest feedback is taken very seriously by us and the fact that you have highlighted...
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This would be a useful place to stay before an early flight but sadly it is not a place to eat as well.
Bedrooms are perfectly ok but I have now had 2 out of 2 awful meals in the restaurant. We
were given 20 percent off and the management wrote to apologise. Good place to sleep but eat before...
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Dear Guest,
Thank you for taking the time to write a Trip Advisor review following your departure from staying with us. I was pleased that you chose to visit us again and that you enjoyed the standard of our rooms. However, it came as a great disappointment to me that you experienced problems with the food during your stay. Please...
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Our flight from Bristol was scheduled for 9.00 am so we decided to make it easy on ourselves by booking the Holiday Inn at Bristol Airport the night before our flight. Everything worked smoothly: very pleasant staff, wonderful chocolate cookies on arrival, no traffic noise in the night, and the shuttle both ways very straightforward - it proved the ideal...
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Dear Guest,
Thank you for taking the time to complete the Trip Advisor review online. I was pleased you chose to visit the Holiday Inn Bristol Airport and it came as a great pleasure to me that you enjoyed your stay. I will pass on your kind words to all the staff so that they remain motivated to provide an...
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