Stayed here twice cos ideally situated for airport. First time ate "restaurant" food but I'm afraid was pub food at restaurant prices. This time had good pub food at pub prices but accompanied by smell of bleach as floor was scrubbed less than 3m from our table! Politely objected (along with people at next table who were equally fed up)... More

We stayed here while working away on business and I have to say straightaway, what a great little gem! No normal Holiday Inn standards here, the service was prompt, the rooms clean, the food was good and the overall stay was faultless. To add, it's always the little things that count, warm cookies on arrival, recognition of Priority club status... More

We arrived at the hotel late on Monday night (9th April) & I have to say i have never experienced such high quality from a Night Manager, her name was Debbie & she was very professional, clearly 100% experienced & took pride in her job, she was so helpful & made sure we had everything we needed in such a... More

Good Hotel of Holiday Inn chain,usual good standard,well positioned for Airport and traveller. spent one night only plus dinner and Breakfast. Good average price breakfastr avayable also early morning 05.00 (traveller). Dinner quality...normal,nothing special ,nothing bad,just a normal dinner Efficent desk staff. Internet free at demand Shuttle bus on payment...that's right.good service

Stayed here for a night before an early morning flight. The hotel was Really convenient for the airport and offers flight information in reception. The staff were very efficient and the transfer excellent. On our return the taxi was waiting for us and dropped us directly to our car as it was raining. All in all great value.

I posted a review on 9th December following a stay on 7th December, the main issue then replicated itself when we stayed last night, 4th April with the heating not working at all in our room. After complaining the reception staff also failed to improve the situation. In fairness they did provide an electric fan heater. Another guest at check... More

This hotel is ideal if you have an early morning or late night flight. It's clean, comfortable and staff were friendly. Breakfast was very good. There is a 24hr minibus to and from the airport. We arrived back in Bristol at about 11pm, called the hotel and the bus arrived very quickly. We were able then to have a decent... More

I stayed with my family before a 7am flight on new years day. Checkin was very easy and the receptionist very friendly and helpful. There was colouring sheets at the front desk for little ones, which my 3 yr old thought was great. The room was clean, comfortable and spacious, even with a cot and children's bed. We had room... More

We returned to the hotel as a stopover on the way to New York for my 40th Birthday and again on the way back. We were met by the General Manager, Gavin Etheridge, who greeted us personally as we had previously visited the hotel when there were a few problems. Gavin Etheridge really could not have done any more to... More