Stayed here twice now, not the cheapest but usually good service. On this trip the bathrobe has either blood or some other excrement on the back. We naturally complained, the hotel manager was beside himself, and could not apologise enough. I know they were busy, but they should check the towels and robes. Anyhow, the offered us a free evening... More

the location is excellent, right in the centre next to all the colleges and marvellous architecture and historic sites and the bed and sleep quality was very good. for a one night stay. the staff were lovely and it's just fine but... it was very expensive £220 a double without breakfast and one might have expected the little details to... More

Experience at the Crowne Plaza lounge/bar was very good but the staff at the lounge/bar added excellence to our experience with their service... All staff were very good, but IVAN who served us was top-notch. And i believe anybody who visits Cambridge should go to Crowne Plaza for the Afternoon Tea.

Booked this hotel with a group of friends to celebrate a birthday. we picked it as it had a goiod write up and the location was good. The staff at reception were lovely, very helpful. we got there before our room was ready but they let us leave our stuff so we could go out and explore. we had requested... More

An excellent hotel where the Reception Staff bent over backwards to make our stay hassle-free and welcoming. We were in Cambridge for 2 nights in order to visit our eldest daughter, who lives and works in Bermuda, whilst she underwent an operation in the Spire Lea Hospital. They allowed her to check in very early after a long flight from... More

Couldn't ask for a better location. The beds were the comfiest I've ever found in a hotel and it was also very quiet. Staff were efficient and friendly. Room was clean and tidy as was the rest of the hotel. Didn't have breakfast in the hotel as it wasn't included in the price and although we could have paid extra... More

I had an overnight stay with my husband on 12th May with family celebrating a 60th birthday. The valet car service was a first experience for me and was fantastic. Nicholas our concierge was so helpful and friendly and took care of us as we checked in. The reception staff were very friendly too and made us feel so welcome.... More

This hotel is centrally located in Cambridge. We had a room with 2 double beds and were very comfortable. I would recommend the hotel as it provided a good level of comfort for the price. I booked the room via the Internet and service was very efficient, although no breakfast included in the price.

Staying at the Plaza at Cambridge has been a very good experience. The hotel is central, rooms are spacious and comfortable. The windows of most rooms face the inner courtyard which means that the views are not great but the noise level is low. We were made welcome with free spring water and snack. The hotel staff was attentive and... More