My sister and I checked in to the Premier Inn in Chester for one night so we would be close to the train station. We had not stayed in a PI before but chose it based on location and price. We were not disappointed in our stay...room was quiet, clean and both price and location were very good. Overall we...
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booked into travelodge which was a catalogue of errors. transferred over to premier inn, to find friendly staff. prompt service, comfortable room / bed and a decent breakfast could,nt ask for more
Stayed here 3 nights whilst on a course in Chester, Always try to use Premier inn when Im working away and cant say ive ever been disappointed untill this trip! My room was on the side of the Hotel overlooking a narrow street. I was awoken every morning at around 4.30am by deliverys to the Hotel and the Indian opposite,...
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Thank you for your review.
It really matters to us that our guests have a comfortable nights sleep, and we sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs.
We hope to welcome you back in the...
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Stayed with friends during Chester races week, and was impressed with the pleasant staff at the front desk who checked us in on a very busy day for them. The location close to the town centre is handy. The room was a decent size with a comfortable bed. Does what it says on the tin kind of place, but it...
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Thanks you very much for your kind and positive comments, it really is a pleasure to be able to tell the team members you named how they help influence your stay, you will make their day. Thank you again for taking the trouble to feedback your comments.
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We stayed for three nights at the Premier Inn City Centre Chester during Race Week. Check in was both efficent and friendly. The rooms were clean ,comfortable and quiet.All the staff we met from Margaret in the bar to Denise and Mike at reception were most helpful with service, local info and directions.This made us feel very much at home.Great...
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Thank you for taking the time to comment on your experience at our hotel. I will ensure all feedback gets passed onto the team members you mentioned. It really will make their day.
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I often stay in premier inn as a first choice because they are usually clean and comfy, and I find the beds really comfy. This hotel was in a good ideal location near the train station. It took me a while to find the car park and when I did there were no spaces. So I parked in the ncp...
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Thank you for your positive feedback regarding your stay at the hotel. We look forward to welcoming you back soon.
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Good hotel, convenient for Station ans Town Centre
We stayed at the Premier inn over night on the 27th April and found it to be very pleasant for the price we paid. We had dinner and Breakfast in on the deal also which was great value for money. There was a good selection of food (something for everyone) all red hot and tasty too. We found the staff...
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Thank you for taking the time to responding to the service you experienced at the hotel. I'm glad you had a good time and look forward to seeing you again soon.
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Recently stayed here as first time visitors to Chester. Chose PremierInn as I prefer the attention they pay to quality, from the look of the hotel/rooms, to the general upkeep of the hotels. This seems a fairly modern hotel, excellent location literally 5 mins to main high street. Limited parking but ample nearby, and by far, the welcoming staff. Big...
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Thank you for a fantastic response and we are so pleased you had an enjoyable stay. Louise was over the moon that you mentioned her by name - you made her day. We look forward to welcoming you back again in the near future.
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My wife and I were very impressed with the service we received at the hotel. Our bedroom was rather cold when we arrived and showed no signs of getting any warmer after half an hour. After mentioning this to Louise on reception, Jayne took us to another bedroom that was much warmer and it had a bath as well! The...
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Thank you so much for your comments regarding your stay. This will be passed onto the team members mentioned and we are all happy that you enjoyed your time in Chester. Many thanks again and we look forward to welcoming you back to stay with us again soon
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