We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 50 Chester hotels »

Brookside Hotel

Brook Lane, Chester CH2 2AN, England
Hotel amenities
Offers & Announcements
Special Family Zoo offer
Brookside Hotel
Ranked #16 of 50 hotels in Chester
4.0 of 5 stars 67 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

67 reviews from our community

    Trip type
Traveller rating
    28
    27
    7
    4
    1
Date Rating
Argyll
2 reviews
1 of 5 stars Reviewed 5 May 2012

wee book this hotel due to a visit to Chester zoo ,big disappointing we had room 19 above the kitchen very noise and the room is mix in a staff quarter again very noise,at the breakfast no much to chose,i ask for my bacon to be crispy and no beans on the plate,i got in stead burned eggs and row... More

Was this review helpful? Yes
Mariongillyhow, Owner at Brookside Hotel, responded to this review
9 May 2012

Having read your review we are very disappointed that you did not enjoy your stay with us at The Brookside hotel. We strive at all times to make our guests stay as pleasant as possible. After investigating your review card (which was not filled in) whilst at the hotel, we were very surprised to find your comments on Trip Advisor.... More

Brit
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 23 April 2012

Really lovely, thoughtful staff and very pleasant rooms. The hotel is in a quiet location away from the town centre. A perfectly decent meal in the evening and a very good breakfast before I left.

Was this review helpful? Yes
Mariongillyhow, Owner at Brookside Hotel, responded to this review
9 May 2012

On behalf of All the staff and Management of The Brookside Hotel, may we thank you for your lovely comments we strive at all times to ensure our guests have a lovely stay. Once again sincere thanks with regards Mark and Marion Gilfoyle More

Warrington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 April 2012
1
person found this review helpful

My fiance and I stayed at the Brookside hotel for an evening at the beginning of March 2012. On check-in, the manager was extremely friendly and welcoming and spoke to us for quite some time about all manner of things. We were made to feel really warm and welcome, the service was very personable and even the cleaner stopped to... More

Was this review helpful? Yes
Mariongillyhow, Owner at Brookside Hotel, responded to this review
9 May 2012

Sincere thanks for your lovely comments, we are delighted to hear you enjoyed your stay. Our commitment to guests is always to exceed expectations, we hope if you stay again you will also enjoy the experience of our "Full Cheshire Breakfast". Once gain many thanks and best wishes to you both. Mark and Marion Gilfoyle More

Sheffield, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

we stayed one night at the hotel in early March, we arrived early and left the car in the hotels car park which is covered by cctv, the staff where friendly and told us about things to do in chester as we hadn't been before we we appreciated and took on board there advice and did the river cruise which... More

Was this review helpful? Yes
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 March 2012
1
person found this review helpful

This hotel truly embodies the meaning of the word hospitality! Exceptional service, warm and friendly staff, and a cracking breakfast, what more could you ask for!

Was this review helpful? Yes
Cardiff, United Kingdom
Senior Contributor
30 reviews 30 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

I stayed for one night on a business trip. The staff were welcoming and friendly and my room was very comfortable. I had the evening meal which was reasonably priced and well cooked as was breakfast. I would definitely return to this hotel.

Was this review helpful? Yes
York, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 February 2012

Recently stayed at Brook Side Hotel and the stay was fantastic. I booked a small double room direct and couldn't believe the price. £125 B&B for 2 nights on the weekend after valentines day was brilliant. The staff were all very helpful and cheery from the moment we checked in. We were shown up to the room which was also... More

Was this review helpful? Yes
See 3 more reviews by megangg for Chester
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Booked very last minute and was easily accomodated and staff very friendly. Room was lovely with 4 poster bed, and bed was very comfy. Room was clean and had everything you would expect. Good location and only a short walk into the city centre. Breakfast ok. Would recommend and would stay there again.

Was this review helpful? Yes
UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 8 January 2012

Hotel advertised as family run ? Not much evidence of family. Rooms on the small side and could do with a deep clean. Breakfast was attest average. To be honest would notnstaynhere again. Over priced.

Was this review helpful? Yes
yorkshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

Spent 2 nights at the Brookside for Xmas shopping.Could'nt get a room direct so went on Bookings.com and obtained a double room through their website.Tip,If we had rang the hotel they may have sorted a room out for us. outIdeal location,only a 10 minute walk into town.We had room 26 on the top floor.Lovely room although for me would had... More

Was this review helpful? Yes

Travellers who viewed Brookside Hotel also viewed

Premier Inn Chester City Centre
4.5 of 5 stars 340 Reviews
Chester, Cheshire
Show Prices ABS:HotelCheckRates-d1423370?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Green Bough Hotel
5 of 5 stars 328 Reviews
Chester, Cheshire
Doubletree by Hilton Chester
4.5 of 5 stars 470 Reviews
Chester, Cheshire
Show Prices ABS:HotelCheckRates-d192828?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 50 hotels in Chester, ranked by popularity »

Been to Brookside Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Brookside Hotel

  • Brookside Hotel Chester
Address: Brook Lane, Chester CH2 2AN, England
Price range (per night):* S$100 - 173

Owners: What's your side of the story?

If you own or manage Brookside Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Brookside Hotel
Show the lowest price for this hotel (from our partners)
Show Prices