We were lucky enough to have a night in this fantastic hotel whilst being guests at Chester Races. We did not have time to take advantage of everything this hotel has to offer but will definitely stay there again for a special occasion

We have stayed here several times and always found it clean, luxurious and a pleasant treat! Food is the stand out of the hotel closely followed by the spa. Wonderful breakfasts and the brasserie is definitely worth a visit. The Simon Radley is far more formal with exceptional service and great food. Rooms are light, airy but feel rather old... More

We really enjoyed our stay in a suite here. It is a very elegant hotel, with excellent customer service and very high standards. This is our hotel of choice in Chester. Also the Simon Radley is excellent just be sure to book a table in advance - like up to a month in advance.

Having passed by this hotel on foot, many times, staying there lived up to the expectations one had. This is the only place to use if you are thinking of staying in Chester. Yes, it might cost more than many other hotels, but why not spoil yourself? It is after all in the centre of this wonderful city. The rooms... More

Went here for an evening with my mum and sisters. All of us over 35. Landed and was a little confused how to get in from the car park but nothing major. Entered via the front door where we were immediately relieved of our bags. Check in was smooth then off to our room. Lovely decor and comfort. A little... More

I wanted to treat my Mum for her 90th birthday so I booked for three of us to have afternoon tea at the hotel. I personally went in to book and had a look at the menu options for afternoon tea which are comprehensive, and opted for the middle priced one which included a glass of champagne. i told them... More

Luxury at it's best- truly amazing we had a suite and it was just incredible- a special occasion made even more special the spa is fantastic as is the restaurant. nothing was too much trouble

We stayed at this hotel overnight in one of the suite rooms and it was an excellent experience from check-in, conceirge, room service, up until check-out. The beds were one of the best. The best hotel in the north!

The staff were very friendly but we were disappointed that as residents we did not receive the five star treatment we expected. Usually as residents we expect to be able to have a table in the restaurant to dine at but we were very disappointed as after a long journey travelling to the hotel we were told we had to... More