My husband and I stayed at this hotel for two nights on17th and 18th May. I have to say that everything was absolutely perfect. The reception staff were welcoming and extremely helpful. The concierge, as well as being very humerous, was knowledgeable and keen to answer any questions. We stayed in the King Suites which are superb. The room was... More

We stayed here for one night in an executive double and we had such a great experience that we have booked to go back for another night. Hotel is conveniently situated straight across from the train station, but also has a private car park, and is only a 5-10 minute walk from the town centre. Staff are very helpful and... More

Stayed here for one night in the King's side of the hotel (Malcolm III). Can't complain about anything. The room was very nice, quiet, comfortable, and had everything you could expect. Breakfast was fine and the meal we had at a corporate function in the evening was really good too. Car parking was easy and Chester rail station is literally... More

After looking at the website for this hotel we decided to book for one nights stay. On arrival the staff were very welcoming and friendly. The front lobby impresses you with grand decor as does the exterior of the building, though it could do with a lick of paint. Once we entered our room though it went down hill. The... More

My second visit to this hotel in a year. Had a much better experience this time around. Had a great room in the Kings and the breakfast was very good. Hotel staff were friendly and very helpfull. Bar staff a lot better this time.No sign of the ignorant bar lady from last year. Really enjoyed my stay and will stay... More

I stayed here for my birthday back in January! Apart from the male receptionist on check in the staff couldn't do enough for us! Tips of where to eat, quickest way back to our room, all lovely :) Bottle of pink bubbly & chocolates in my room was a lovely touch as well! Simon & his team are fantastic! Will... More

Stayed here on a business trip...great for the trains, quirky styling, bar good, food plentiful. Coldest rooms .... No heating on .... My room was fine but colleagues was awful. Three visits from staff to fx a window ...not good If you go here be prepared to complain if you get an average room...Kings building is, I'm told, much better!... More

Despite being busy due to the races (which my wife and I were also attending), the staff at The Queen’s Hotel Chester were all exemplary during lunch and afterwards. I have never been to a hotel where every member of staff is so remarkably polished, both friendly and professional, from the doorman to the bar staff and receptionists. While we... More

Stayed at this hotel for the past year whilst working for airbus, rooms are lovely if you get the kings side and the staff are extremely friendly, shame about the very rude and most unhelpful, abrupt manageress. Otherwise full marks.