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All 50 Newquay hotels

Cliffdene Hotel

12-14 Narrowcliff, Newquay TR7 2PJ, England
Hotel amenities
Cliffdene Hotel
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64%
Ranked #31 of 50 hotels in Newquay
Most recent review
4 of 5 stars Reviewed 18 June 2013
jennymatthew42 Norwich, United Kingdom
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82 reviews from our community

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Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

The location is superb just across the road from Tolcarne beach with views right round the bay. Comfortable bedroom and good shower. Lovely, freshly decorated dining room with views to the sea. Good breakfasts with range of options. Local buses for the town centre and nearby resorts stop at Cliffdene. Hotel staff obliging and helpful. Cliffdene is good value for... More

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Ashford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 May 2013

Beds unbelievably uncomfortable - they were probably past their best about 20 years ago! Pillows lumpy and worn. Carpets smelly and stained( It looked like someone had been sick but it hadn't been shampooed properly.) I kept my shoes on the whole time. Torn and stained headboards.Wardrobe broken. Furniture old and tatty. Torn net curtains.(Didn't need curtains as the windows... More

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Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
30 May 2013

Many thanks for your recent review. I was very disapointed to read your review and the comments you have made. I am visiting the hotel next week and will look into your comments and the room in particular. I will forward your review to my general manager for his comments before my arrival in Newquay next Monday. Please except my... More

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Letchworth, United Kingdom
1 review
2 of 5 stars Reviewed 28 May 2013

Avoid this room at all costs, disgusting view out of the window of a filthy wall, window ledges & pipes covered in pigeon droppings as this was a roosting area for the said birds. They were noisy at night coming & going & woken up every morning at 5.30am by the dozens that were landing there. Also rubbish hanging from... More

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Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
30 May 2013

Many thanks for your recent review. I was sorry to read that you had not had a very good experience at the Clffdene Hotel. I was wondering if you had discussed these problems with the general manager? As I am sure he would have moved rooms for you should he had one available. I am visiting the hotel next week... More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 May 2013

Stayed for 4 nights with my partner. The hotel is ok, the room we stayed in was clean and tidy although decor could do with an update and the pillows were very lumpy! Our view was houses and bins which was disappointing. The hotel was quiet which is a bonus as most hotels we have stayed in been bit noisy!... More

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See 3 more reviews by Izzy092 for Newquay
Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
29 May 2013

Many thanks for your recent review. I was please to read the positive points of your reveiw but disapointed to read you did not enjoy the food. I was there myself a couple of weeks ago and ate in the restaurant and found the food to be very good. I will have a discusion with my general manager and Matt... More

Wimborne
1 review
5 of 5 stars Reviewed 6 April 2013

I stayed at the Cliffdene for 3 nights with my 2 1/2 year old son. The hotel gave me a very good rate for a double room with breakfast and were very understanding that sharing with a small child is not the same as 2 adults using the room and having breakfast. The room was simple, functional, with pleasant furnishings... More

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Gemma A, Manager at Cliffdene Hotel, responded to this review
30 April 2013

Thank you very much for taking the time to provide us with your constructive feedback, following your recent stay with us. I was pleased to read your positive comments and have passed these on to Bernie and his team who will be pleased to read them. Unfortunately, car parking is limited and I am sorry that this was an issue... More

BONNIE SCOTLAND
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 April 2013

Stayed for 5 nights with my first ever coach trip. Hotel was quite a bit better than expected with my single room being much roomier and more pleasant than is usually dished out to us solo travellers. The room and ensuite shower room were all clean and tidy. The staff were excellent and in particular the restaurant staff were very... More

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Gemma A, Manager at Cliffdene Hotel, responded to this review
30 April 2013

Thank you for taking the time to provide us with your constructive feedback, following your recent stay with us. I really was sorry to hear that whilst you found the hotel to be nice and clear, the food quality and quantities did not meet your expectations on this occasion. Your feedback is extremely important to us and we really do... More

Warfield, berks
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 March 2013

Spent 4 nights here. We were also there with the International students mentioned in a previous review, but had no problems at all. The slight drawback was that the bar was shut, but when we asked at reception, they did serve us a drink which we were able to enjoy in the sitting room! Despite the hotel being full on... More

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Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
22 March 2013

Thank you for your recent review. I was pleased to read you had enjoyed your stay during the student visit to Newquay as well. I will pass your positive feedback to my general manager and staff I am sure they will be please to read them. Once again many thanks. Kind regards More

Galashiels, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 19 March 2013

Unfortunately there were 50 young people on a school exchange in the hotel. There was a set menu to suit them (we were told dinner would be served at 7pm although it was stated it was between 6 and 8 pm on hotel info) and the bar was not allowed to open. The noise as they partied in the room... More

Was this review helpful? Yes 1
Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
22 March 2013

Thank you for your recent review. I was sorry to read you have not enjoyed your stay but please to read that you had been looked after by part of the management team. I will be speaking with my General Manager who was away at the time about other personnel and making sure we do not take other leisure business... More

Bournemouth, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 March 2013

Booked a single room to have somewhere to sleep for a night. Didn't expect very much for the price, but I was very wrong. Friendly welcome at Reception, super room with view over the sea, comfortable bed, warm, very modern bathroom. Bar staff great, breakfast (included) excellent so a very enjoyable stay.

Was this review helpful? Yes 1
Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
11 March 2013

Thank you for your recent review I was pleased to read you have enjoyed your stay and that you got great value for money. We look forward to welcomig you back at the Cliffdene Hotel. Kind regards More

norwiich
Top Contributor
77 reviews 77 reviews
8 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 February 2013

Nothing much to add except to say that the Cliiffdene is an hotel with its own character and very friendly staff. We had a wonderful sea view room. Just like waking up to the Meditarranean each day, but it was too hot on account of the unseasonable heat wave we were experiencing, and there was no a//con. Food good but... More

Was this review helpful? Yes 2
Andrew P, Hotel Group Operations Manager at Cliffdene Hotel, responded to this review
28 February 2013

Many thanks for your recent review and positive comments. I will speak with my manager about the negative points. The restaurant is sea facing although you may not have had a table near the window. Once again many thanks. Kind regards More

 
 
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Additional Information about Cliffdene Hotel

Also Known As:
Cliffdene Hotel Newquay
Cliffdene Hotel Newquay, Cornwall
Address: 12-14 Narrowcliff, Newquay TR7 2PJ, England
Region: United Kingdom > England > Cornwall > Newquay
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#13 On the Beach Hotels in Newquay
Price range (per night): S$118 - 172
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