My wife and i visited the hotel with a open mind and were very pleased with it,we had room without asking with a view of the estuary and Wales across the channel.The room was good for the 4 nights we had it,from getting of the coach our luggage was looked after both in and out.all of the staff we met... More

recently stayed here and though it is the process of renovation had a good stay,staff were really good ,room quiet and comfortable and good food

I am glad I decided to stay at this hotel because my first impressions had been rather negative. I was pleasantly surprised by the very clean, single room with lovely sea views. I had a small, flat screen TV, tea/coffee tray and a comfortable bed. I found the shower a bit complicated to work and it would be helpful if... More

My husband and I have had many lovely breaks at this hotel and returned again bringing our son and daughter this time. They were not disappointed. We all wish to compliment the lovely staff in every department, friendliness, efficiency and simply great value for money. The food was good, rooms very clean and nothing was too much trouble. Thank you... More

From the moment you enter this hotel, you see dirt and decay. A fabulous building, in a wonderful place, with terrific young staff, but with dreadful rooms ( I had to change rooms twice to find one with a working WC and bedside light ) and awful food. Grotty furnishing ( thin curtains, old beds, dirty bathroom tiles, ancient TV... More

I have just got back from an enjoyable stay at this hotel. The food,, staff and the room were excellent the the only grip I have got is the plumbing did not work properly ie: toilet didnt flush every time had to pump it up a few times also the shower was either hot or cold,could do with instructions in... More

I booked a 3 night break before I had read the reviews on Tripadvisor. I then wondered what I had let myself & my husband in for, but decided to go with an open mind! I'm so glad I did because I couldn't fault the hotel at all. Our room (12) was clean & spacious & the large bathroom was... More

My Husband and I booked this break 3 nights with Shearings. I saw the reviews and decided to upgrade to a superior room and paid extra £111 for 3 nights. Well worth doing, room spacious, beautiful views across Bristol channel across to Wales. Hotel Victorian, old and in areas needs attention but the staff are very friendly and the food... More

The hotel is in need of refurbishment, our room had been done, so take it as a work in progress. Food was quite acceptable and the service from our waitress was absolutely fabulous. The rest of the staff were friendly and helpful. the trips out were very imformative, Guy the driver gave us loads of imformation and plenty of laughs... More