We stayed at this hotel for one Saturday night. We had a room with a balcony and sea view, for which we did not have to pay any extra. The hotel has a good location although it is up a rather steep hill from the sea front. The view is absolutely wonderful. It was really quiet, which is what we... More

Furniture is old, no shampoo but things good : a bath and large room. We didn't pay this room a lot but the service could be better

Our recent visit on a coach holiday at EASTER ,3 NIGHTS stay.We paid a bit more for a room with balcony and views or the bay.,worth the extra.Maybe the Hotel has had a facelift everywhere was fine very clean,comfy,spacious bedroom warm & cosy. ,Good food,friendly staff and above all very attentive & helpful manager.We went with friends and would certainly... More

Stayed for one night last week and it was just fine! O.K so it could do with a little refurbishment and a few more modern touches, but for the price (£25) it was better than most budget hotels I have had to stay in! When I first arrived they had unfortunately booked me in the wrong day, but was dealt... More

We stayed for two nights, the staff were very very friendly and helpful but the hotel needs a big facelift, I would imagine the carpets and soft furnishings haven't been changed since the hotel opened over 20 odd years ago. The carpet in the bathroom was disgusting and needed to be changed. It wouldn't take much to update this hotel... More

This hotel is nice if you are gong to stay a couple of nights, but for the price we paid which was very very reasonable it was acceptable to see the hotel was a little dated, which made it feel value for money. The staff were very nice, in particular one of the staff named Rob, very friendly and encouraged... More

Just returned from an overnight stay at this hotel. We'd chosen it, mainly for value, from the huge choice of accommodation available in the Torquay area & were definitely not disappointed. Our welcome at reception was warm & friendly - qualities that we also experienced from all the other staff we encountered. We were delighted with our room - sea... More

after staying here a year ago I could understand some of the poor reviews posted had an element of truth to them. I have just returned after staying at the hotel for a few days and what a difference. A new manager who has united the team of staff who are happy, friendly and nothing is too much trouble for... More

when i arrived at the hotel staff were really helpfull and sorted out my query with my tv in my room number 1 straight away my room was in an excellent position for me but others could find it noisy as it is right next to the ballroom, i did although find the stairs difficult to climb up and down... More